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Workforce Real Time Analyst Jobs in Georgia (NOW HIRING)

PayMitto

Compliance Analyst

Atlanta, GA · On-site

... financial networks, and real-time compliance and fraud detection -- with the reliability ... workforce and sustaining an inclusive culture. #J-18808-Ljbffr

NTT DATA Services

$164K/yr

Administer and support Infor Workbrain / Infor Workforce Management. * Configure and maintain time ... Strong analytical and problem-solving skills. Key Skills * Time & Attendance, Workforce Scheduling ...

KPMG

Manager, Workforce Planning

Atlanta, GA · On-site

Talent Management, Performance Management, Workforce Planning, HR Analytics, Organizational Design ... Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be ...

Verida Inc

Call Center Manager (WI)

Villa Rica, GA · On-site

... and Real-Time Operations to optimize workforce utilization, schedule adherence, and service performance across all assigned operations. · Analyze call volume, forecast demand, and recommend ...

CYNET SYSTEMS

Data Tech Lead with Java

Atlanta, GA · On-site

$61 - $66/hr

Knowledge of streaming architectures and real-time analytics. * Familiarity with cloud monitoring ... workforce solutions company serving Fortune 500 companies, government agencies, and enterprise ...

KPMG

Manager, Workforce Management - UKG

Atlanta, GA · On-site

Knowledgeable in Time & Attendance, Scheduling, Hiring, and HR; UKG Dimensions: experienced with advanced scheduling, workforce management, analytics, and mobile solutions * Strong problem-solving ...

Rheem

Total Rewards Analyst - HR Technology (HRIT)

Atlanta, GA · On-site

$63K - $86K/yr

... workforce. This position will serve Rheem North America , located in Atlanta, GA (Hybrid). This ... provide real-time visibility into compensation spend, benefits enrollment, payroll accuracy, and ...

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All JobsWorkforce Real Time Analyst JobsWorkforce Real Time Analyst Jobs in Georgia

Workforce Real Time Analyst information

See Georgia salary details

$30K

$87.9K

$135.1K

How much do workforce real time analyst jobs pay per year?

As of Sep 12, 2026, the average yearly pay for workforce real time analyst in Georgia is $87,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $108,500.00 per year, depending on experience, location, and employer.

What is a workforce real time analyst?

Workforce Real Time Analysts are professionals who monitor and manage workforce activities in real time, typically within contact centers or customer service environments. Their main responsibility is to ensure that staffing levels meet the current demand by tracking call volumes, employee schedules, and service levels throughout the day. They make immediate adjustments such as reallocating staff, approving overtime, or managing breaks to maintain optimal performance and customer satisfaction. This role is crucial for minimizing wait times, maximizing efficiency, and achieving service-level agreements.

What are the key skills and qualifications needed to thrive as a workforce real time analyst?

To thrive as a Workforce Real Time Analyst, you need strong analytical skills, knowledge of workforce management principles, and experience with call center operations, typically supported by a relevant degree or equivalent experience. Proficiency with workforce management software (such as NICE, Verint, or Genesys), Excel, and real-time monitoring tools is essential. Attention to detail, problem-solving abilities, and clear communication are crucial soft skills for quickly responding to changing demands and collaborating with various teams. These skills ensure efficient staffing, optimal service levels, and effective issue resolution in dynamic contact center environments.

How does a workforce real time analyst typically collaborate with operations and management teams to address staffing issues?

A Workforce Real Time Analyst works closely with operations and management teams to ensure optimal staffing levels throughout the day. They monitor real-time call volumes, agent availability, and service levels, communicating any discrepancies or unexpected trends directly to supervisors and managers. By providing timely updates and recommendations, Real Time Analysts help the team make quick decisions, such as reallocating staff or authorizing overtime, to maintain smooth operations and meet performance targets.

What is the difference between Workforce Real Time Analyst vs Workforce Scheduler?

AspectWorkforce Real Time AnalystWorkforce Scheduler
Primary FocusMonitoring and adjusting staffing in real-time to meet demandPlanning and creating staff schedules in advance
Skills & CertificationsAnalytical skills, real-time data tools, communicationScheduling software proficiency, planning skills
Work EnvironmentContact centers, customer service operationsContact centers, call centers

While both roles support workforce management, the Workforce Real Time Analyst focuses on real-time adjustments to staffing based on current demand, whereas the Workforce Scheduler plans schedules ahead of time. Both roles require analytical skills and familiarity with workforce management tools, but their daily tasks and focus areas differ significantly.

What are popular job titles related to Workforce Real Time Analyst jobs in Georgia?

For Workforce Real Time Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Workforce Real Time Analyst jobs in Georgia look for?

The top searched job categories for Workforce Real Time Analyst jobs in Georgia are:

Workforce Real Time Analyst jobs near you
Infographic showing various Workforce Real Time Analyst job openings in Georgia as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $87,878 per year, or $42.2 per hour.

Sr Real Estate Analyst

Atlanta, GA • On-site

Americold Logistics, Inc.
See more jobs at Americold Logistics, Inc.external

Full-time

Re-posted 4 hours ago

Americold Logistics rating

7.2

Company rating: 7.2 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

Job description

What You'll Do

You will support the management of real estate assets by preparing and coordinating due diligence for property transactions, overseeing lease negotiations and administration, and conducting market analysis to catalog available properties and model financial values. You will maintain the real estate database, manage records and documentation, and provide reporting on property metrics. Travel is required for business purposes.

Essential Functions

  • Prepare, coordinate, distribute, and synthesize information for property acquisitions, dispositions, lease opportunities, and financing opportunities.
  • Manage new and renewal lease negotiations including structure, underwriting, and pricing.
  • Lead and advise internal parties on lease concepts and ensure uniform adherence to lease contracts from both landlord and tenant perspectives.
  • Respond to tenant needs and coordinate with administrative and technical staff to resolve issues promptly.
  • Catalog available properties in key markets and conduct financial modeling of real estate values versus operational concerns.
  • Support business development and operations with real estate market pricing analysis and maintain the real estate database with property-specific metrics.
  • Manage the collection and cataloging of real estate records and documentation including deeds, surveys, environmental reports, and appraisals.
  • Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

  • Bachelor's degree in Business, Real Estate, Finance, Accounting, Economics, or a similar discipline.
  • Minimum 3 years of experience required in the commercial real estate industry, including corporate real estate department, brokerage, REIT, development, management, or lending.
  • Advanced proficiency in Microsoft Excel, including pivot table analysis and financial analytics tools such as IRR, ROI, CAP Rates, ROC, ROIC, and NPV.
  • Ability to manage lease negotiations including structure, underwriting, and pricing.
  • Experience maintaining real estate databases and managing property documentation including deeds, surveys, environmental reports, and appraisals.
  • Ability to travel for business purposes (10-15%). 

What Could Set You Apart

  • Familiarity with cold storage, food, or industrial real estate.
  • Master's degree or MBA in Real Estate preferred.
  • Effective verbal and written communication.
  • Ability to manage multiple tasks efficiently and deliver projects on time.
  • Strategic thinking with the ability to translate concepts into actionable plans.
  • Ability to present information clearly and confidently to all levels of management.
  • Ability to work collaboratively and foster positive business relationships.
  • Attention to detail and commitment to continuous improvement.

Physical Requirements

  • Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
  • Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
  • Requires ability to comprehend and communicate with others verbally and/or in writing.
  • May require travel by automobile and airplane for business.
  • May require visits to warehouse operations in temperatures at or below freezing.
  • May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability status as a protected veteran or any other protected category under applicable federal state and local laws. EOE/AA M/F/D/V.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we're a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world - and we're looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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