Workforce Program Manager Jobs in Charlotte, NC (NOW HIRING)

Program Manager

PRIMARY FUNCTION

The Program Manager provides overall leadership, strategic direction, and administrative oversight for assigned programs and contracts. This position serves as the primary point of contact between the organization and Government program authorities, ensuring successful execution of contractual requirements while maintaining high standards of quality, compliance, schedule, and cost performance. The Program Manager is responsible for planning, coordinating, and managing all program resources to achieve mission objectives and deliver exceptional customer service.

This position is contingent upon contract award.

Located at Cherry Point, NC

ESSENTIAL FUNCTIONS

• Provide overall leadership, management, and administration of assigned contracts and programs.
• Serve as the primary interface with Government customers, Contracting Officers, Contracting Officer Representatives (CORs), Program Managers, and other stakeholders regarding technical, contractual, and programmatic matters.
• Direct all aspects of contract execution to ensure compliance with contract requirements, applicable regulations, and organizational policies.
• Develop, implement, and monitor program plans, schedules, budgets, and performance metrics to ensure successful program delivery.
• Manage program scope, schedule, cost, quality, and risk while identifying and resolving issues that may impact program performance.
• Coordinate cross-functional teams to ensure timely completion of project objectives and deliverables.
• Oversee the acquisition, allocation, and effective utilization of program personnel, equipment, subcontractors, and other resources.
• Monitor contract performance and ensure compliance with all contractual obligations, reporting requirements, and service level agreements.
• Prepare and present program status reports, briefings, and executive summaries for Government customers and organizational leadership.
• Develop and maintain positive customer relationships through effective communication and proactive issue resolution.
• Identify program risks and develop mitigation strategies to minimize operational and contractual impacts.
• Manage program finances, including budget forecasting, cost control, resource planning, and financial reporting.
• Support business development activities, including proposal development, transition planning, and contract start-up activities as required.
• Ensure compliance with applicable federal regulations, company policies, quality standards, and security requirements.
• Foster a culture of continuous improvement by identifying opportunities to enhance operational efficiency and program performance.
• Perform other duties as assigned in support of organizational objectives.

SUPERVISORY RESPONSIBILITIES

• Provide direct leadership and supervision of program staff, project managers, technical personnel, subcontractors, and support staff.
• Recruit, hire, onboard, develop, and retain qualified personnel to support program objectives.
• Establish performance expectations and conduct employee performance evaluations.
• Coach, mentor, and develop staff to enhance technical and professional capabilities.
• Assign work, monitor productivity, and ensure appropriate staffing levels across program activities.
• Manage employee performance, address personnel issues, and implement corrective actions when necessary.
• Promote collaboration, accountability, and a positive team environment.
• Ensure employees comply with organizational policies, procedures, and safety requirements.
• Coordinate with corporate leadership regarding staffing, workforce planning, and resource allocation.

KNOWLEDGE, SKILLS, & ABILITIES

• Comprehensive knowledge of program and project management principles, methodologies, and best practices.
• Strong understanding of Government contracting processes, contract administration, and regulatory compliance.
• Demonstrated ability to successfully manage multiple complex projects simultaneously.
• Excellent leadership, organizational, and decision-making skills.
• Strong financial management skills, including budgeting, forecasting, and cost control.
• Ability to identify risks, develop mitigation strategies, and resolve complex program issues.
• Exceptional verbal and written communication skills, including experience briefing executive leadership and Government stakeholders.
• Strong customer relationship management and stakeholder engagement skills.
• Ability to analyze complex information and make sound business decisions under pressure.
• Proficiency with Microsoft Office Suite and common project management software applications.
• Ability to build and maintain effective working relationships with employees, customers, subcontractors, and senior leadership.
• Strong negotiation, conflict resolution, and problem-solving abilities.
• Ability to work independently while leading cross-functional teams in a fast-paced environment.
• High level of integrity, professionalism, and commitment to customer satisfaction.

QUALIFICATIONS

Required Education

• Bachelor's degree in Engineering, Business, or a related discipline, or an equivalent combination of education and qualifying experience as permitted by contract requirements.

Required Experience

• Minimum of ten (10) years of progressively responsible professional experience.
• At least five (5) years of program and project management experience.
• At least five (5) consecutive years of management and supervisory experience.
• Experience serving as the primary interface with Government customers and managing complex contractual efforts.
• Demonstrated experience leading multidisciplinary teams and managing program resources to achieve contract objectives.

Preferred Qualifications

• Project Management Professional (PMP) certification or equivalent program management certification.
• Experience managing federal government contracts.
• Active or ability to obtain and maintain a U.S. Government security clearance, if required by contract.

Work Environment

• Primarily performed in an office or Government facility environment with periodic travel as required.
• May require extended work hours during critical program milestones or customer support activities.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.