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Workforce Planning Associate Jobs in Virginia (NOW HIRING)

ADP

Sr Workforce Planning Specialist

Norfolk, VA · On-site

The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for ... ACW, AUX and time logged off) to determine an associate's availability. Reports the information to ...

Workforce

Recruiter

Richmond, VA · On-site

Support workforce planning efforts by maintaining recruiting pipelines for high-volume positions ... Preferred Associate's Degree or Bachelor's Degree in Business Administration, Human Resources ...

Workforce

Recruiter

Richmond, VA

Support workforce planning efforts by maintaining recruiting pipelines for high-volume positions ... Preferred Associate's Degree or Bachelor's Degree in Business Administration, Human Resources ...

CACI

Resource Manager, Journeyman

Springfield, VA · On-site

Coordinate workforce planning activities supporting program staffing requirements. Track personnel ... Associate in Project Management (CAPM), or equivalent workforce management certifications are ...

Posted today

Virginia Green

VP, Human Resources

Richmond, VA · On-site

$150 - $225/hr

... workforce planning, onboarding, cultural integration, change management, and retention. * Develop scalable integration playbooks that ensure consistent associate experiences across newly acquired ...

Virginia Green

VP, Human Resources

Richmond, VA

... workforce planning, onboarding, cultural integration, change management, and retention. * Develop scalable integration playbooks that ensure consistent associate experiences across newly acquired ...

Virginia Green

VP, Human Resources

Richmond, VA

... workforce planning, onboarding, cultural integration, change management, and retention. * Develop scalable integration playbooks that ensure consistent associate experiences across newly acquired ...

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Workforce Planning Associate information

What is a workforce planning associate?

A Workforce Planning Associate is a professional who helps organizations analyze and forecast their staffing needs to ensure they have the right number of employees with the necessary skills at the right time. Their responsibilities typically include collecting and analyzing data on workforce trends, assisting with the creation of staffing plans, and supporting recruitment and talent management strategies. They work closely with human resources and management teams to optimize workforce efficiency and align staffing with business objectives. This role is essential for helping companies adapt to changes in demand and maintain a competitive edge.

What are the key skills and qualifications needed to thrive as a workforce planning associate?

To thrive as a Workforce Planning Associate, you need strong analytical skills, organizational abilities, and a background in human resources or business, often supported by a relevant degree. Familiarity with workforce management software, data analysis tools (such as Excel or Tableau), and HR information systems is typically required. Excellent communication, attention to detail, and problem-solving skills help you collaborate effectively and adapt to changing workforce demands. These skills are crucial for accurately forecasting staffing needs, optimizing resource allocation, and supporting organizational goals.

How does a workforce planning associate typically collaborate with other departments within an organization?

A Workforce Planning Associate regularly works with HR, operations, and finance teams to gather data on staffing needs, budget constraints, and business forecasts. They facilitate cross-departmental meetings to align workforce strategies with organizational goals, ensuring the right talent is available when needed. Successful collaboration often involves clear communication, data sharing, and active participation in planning sessions to address both immediate and long-term workforce requirements.

What is the difference between Workforce Planning Associate vs Workforce Analyst?

AspectWorkforce Planning AssociateWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; some roles may prefer certifications in workforce planning or HRBachelor's degree in HR, Business, Data Analytics, or related; certifications like SHRM-CP or HR certifications are common
Work EnvironmentOffice setting, collaborating with HR and operations teams, focusing on planning and forecastingOffice environment, analyzing data, preparing reports, supporting HR and management decision-making
Employer & Industry UsageUsed in HR departments across various industries to assist in workforce planningCommon in HR, analytics, and consulting firms, supporting workforce data analysis

The Workforce Planning Associate primarily focuses on developing staffing strategies and forecasting workforce needs, while the Workforce Analyst emphasizes analyzing workforce data to inform HR decisions. Both roles require similar educational backgrounds and work in office settings, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Workforce Planning jobs in Virginia?

The most popular types of Workforce Planning jobs in Virginia are:

What are popular job titles related to Workforce Planning Associate jobs in Virginia?

For Workforce Planning Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Workforce Planning Associate jobs in Virginia look for?

The top searched job categories for Workforce Planning Associate jobs in Virginia are:

Workforce Planning Associate jobs near you
Infographic showing various Workforce Planning Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Sr Workforce Planning Specialist

Norfolk, VA • On-site

ADP
Recruiting and Staffing Services • 10K+ employees
Learn more about ADPexternal

Full-time

Re-posted 18 hours ago

Job description

This position is hybrid, working in the office 3 days a week, and working from home 2 days a week.
The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for developing, maintaining, and optimizing staff schedules to ensure the organization meets service level objectives while maximizing efficiency. This role uses forecasting data, business trends, and workforce management tools to align staffing with demand, minimize costs, and support operational performance.
Key Responsibilities:
  • Updates daily exceptions to the shift schedules in a real time mode into the scheduling system, inclusive of sick and unscheduled time off, tardies and other necessary exceptions during the business day as directed by management.
  • Continuously monitors incoming call volumes, real time adherence and all offline activities (ie. ACW, AUX and time logged off) to determine an associate's availability. Reports the information to the Workforce Manager and/or leadership as necessary.
  • Prepares various reports (ie adherence, daily operating reports, call etc.) for the leadership team according to scheduled timeframes to assist them with the daily and future achievement service level objectives.
  • Create and maintain accurate agent schedules based on forecasted demand and business requirements
  • Optimize schedules to meet service level agreements (SLAs), occupancy, and productivity targets
  • Manage schedule adjustments including shift swaps, time-off requests, and real-time changes
  • Collaborate with forecasting and real-time teams to ensure alignment across WFM functions
  • Analyze scheduling effectiveness and recommend improvements to increase efficiency
  • Ensure compliance with labor laws, company policies, and contractual obligations
  • Monitor schedule adherence trends and provide insights to leadership
  • Support capacity planning by identifying gaps in staffing and proposing solutions
  • Maintain data integrity within workforce management systems
  • Generate reports and dashboards on scheduling performance metrics

Qualifications:
  • 2+ years of experience in Workforce Management, scheduling, or call center operations
  • Strong analytical and problem-solving skills
  • Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms)
  • Advanced Excel skills (pivot tables, formulas, data analysis)
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced, dynamic environment

Key Competencies:
  • Analytical thinking and data interpretation
  • Time management and prioritization
  • Communication and cross-functional collaboration
  • Adaptability and decision-making under pressure
  • Continuous improvement mindset

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
  • Bachelor's degree in Business, Finance, Statistics, or related field (or equivalent experience)
  • GenCloud and Salesforce experience

#LI-Hybrid
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About ADP

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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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