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Workforce Optimization Jobs in Florida (NOW HIRING)

Phsorg

$70K - $119K/yr

Labor Productivity Analyst and Workforce Optimization Specialist Summary: Presbyterian Healthcare Services is transitioning the management of labor productivity from a location-based model to a ...

Phsorg

The Director, Clinical Labor Productivity & Workforce Optimization will build and lead this centralized function, serving as the system's single point of accountability for clinical labor ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

Act as a subject-matter expert on workforce optimization issues. * Identify opportunities for process improvements and recommend changes to enhance efficiency and effectiveness. * Lead or participate ...

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Workforce Optimization information

See Florida salary details

$12K

$41.7K

$76.2K

How much do workforce optimization jobs pay per year?

As of Aug 4, 2026, the average yearly pay for workforce optimization in Florida is $41,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $54,200.00 per year, depending on experience, location, and employer.

What does a workforce optimization do?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What is a workforce optimization?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

What are the key skills and qualifications needed to thrive in workforce optimization?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What are popular job titles related to Workforce Optimization jobs in Florida? For Workforce Optimization jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Workforce Optimization jobs in Florida look for? The top searched job categories for Workforce Optimization jobs in Florida are:
Workforce Optimization jobs near you
Infographic showing various Workforce Optimization job openings in Florida as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $41,694 per year, or $20 per hour.

Workforce Optimization Senior Manager

Signature Aviation

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Signature Aviation rating

6.8

Company rating: 6.8 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

34th of 63 rated aviation services

Job description


The Senior Manager of Workforce Optimization is responsible for leading enterprise workforce strategy, planning, and execution initiatives that enable an agile, data-driven, and operationally efficient workforce. This role provides strategic direction across workforce modeling, forecasting, and labor performance management, ensuring alignment with company financial and operational goals.
The Senior Manager will lead and develop a high-performing team, drive cross-functional partnership across Operations, Finance, and Human Resources departments, and translate complex workforce data into actionable insights for executive leadership. This role is critical in shaping workforce strategy, optimizing labor investment, and advancing workforce optimization capabilities through scalable processes, tools, and innovation.
Responsibilities
(Other duties may be assigned)
  • Lead and develop a high-performing Workforce Optimization team, including performance management, coaching, and succession planning.
  • Define and execute enterprise workforce strategies, including labor planning, forecasting, and capacity optimization across multiple locations.
  • Oversee and evolve workforce modeling methodologies, ensuring accuracy, scalability, and alignment to business needs.
  • Drive data-driven decision making by synthesizing trends, performance metrics, and financial data into actionable insights for executive leadership.
  • Partner cross-functionally with Operations, Finance, Revenue Management, and Continuous Improvement to align workforce strategies with enterprise priorities.
  • Establish and monitor labor performance frameworks, including productivity, cost management, and workforce KPIs.
  • Lead workforce planning support across multiple FBO locations, including hiring strategies, scheduling optimization, and labor cost management.
  • Identify and remove operational barriers while driving innovation, automation, and continuous improvement within workforce processes.
  • Deliver executive-level presentations and strategic recommendations, clearly communicating workforce insights and business implications.
  • Influence senior stakeholders and lead complex organizational change initiatives related to workforce optimization and labor strategy.

Qualifications
Minimum Education and/or Experience:
  • Bachelor's degree in Business, Finance, Operations, Industrial Engineering, or a related field.
  • 6+ years of experience in workforce planning, labor strategy, capacity planning, or related analytical fields, with increasing leadership responsibility.
  • Proven experience influencing senior leadership and driving enterprise-level decision making through data-driven insights.

Additional Knowledge and Skills
  • Strong leadership capabilities with demonstrated ability to build, develop, and lead high-performing teams.
  • Advanced analytical and financial modeling skills, including forecasting, labor cost optimization, and scenario planning.
  • Expertise in workforce planning methodologies, performance management frameworks, and operational analytics.
  • Excellent communication and storytelling skills, with the ability to translate complex data into executive-level insights.
  • Strong cross-functional collaboration skills, with experience working across matrixed organizations and influencing diverse stakeholders.
  • Proven ability to manage multiple priorities, navigate ambiguity, and lead through change in a fast-paced environment.
  • ~25% travel.

About Us
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
  • Medical/prescription drug, dental, and vision Insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Life Insurance
  • Disability Insurance
  • 401(k)
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Paid Maternity Leave
  • Tuition reimbursement
  • Training and Development
  • Employee Assistance Program (EAP) & Perks

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

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