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Workforce Operations Manager Jobs in Portland, OR

Position Summary Supports Contact Center staff to achieve operational and service delivery goals as ... Responsible for daily workforce planning, scheduling, and performance/trend reporting. This is a FT ...

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Workforce Operations Manager information

See Portland, OR salary details

$32.9K

$67.3K

$125.7K

How much do workforce operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for workforce operations manager in Portland, OR is $67,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $82,200.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Operations Manager vs Workforce Analyst?

AspectWorkforce Operations ManagerWorkforce Analyst
CredentialsBachelor's degree in Business, HR, or related field; experience in workforce managementBachelor's degree in Data Analysis, Business, or related field; analytical skills
Work EnvironmentOversees staffing, scheduling, and operational processes in a corporate or call center settingAnalyzes workforce data, forecasts staffing needs, and reports on performance metrics
Employer & Industry UsageCommon in call centers, retail, healthcare, and large organizationsUsed across similar industries for data-driven decision making

The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.

Infographic showing various Workforce Operations Manager job openings in Portland, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,296 per year, or $32.4 per hour.
Service Operations Manager Wilsonville Oregon

Service Operations Manager Wilsonville Oregon

Albertsons

Wilsonville, OR

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago


Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,126 frontline employees who took The Breakroom Quiz

68th of 114 rated grocery stores


Job description

A Day in the Life:

As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other’s contributions, and support your team’s growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!

What you bring to the table:

  • You are 18 years of age or older.
  • You have prior experience leading others.
  • You have or are willing to obtain certifications as required.
  • You have willingness to learn, adapt, and seek new skills & experiences.
  • A history of ensuring your customers have a seamless shopping experience.
  • You use your time and resources efficiently and effectively.
  • You act with integrity, pride, and passion day in and day out.
  • For Bakery: You bring 1 year or more of experience as a Baker.
  • For Meat: You have knowledge of and ability to process different cuts of meat, as well as previous experience working in a meat department and with various tools (grinders, saws, and other meat processing tools).

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Diverse & Inclusive Work Culture
  • Competitive Wages
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Bonus Eligible, where applicable
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development.
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off

Our Values

  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.
About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.


Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).


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