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Workforce Operations Manager Jobs in Washington (NOW HIRING)

Bowhead

Program Operations Manager

White Plains, MD

Overview PROGRAM OPERATIONS MANAGER (N-WRHS): Bowhead seeks a Program Operations Manager to support ... Proven skill supervising and leading a diverse workforce. * Proficiency in reading and interpreting ...

Leidos

Senior Resource Operations Manager

Alexandria, VA · On-site

$92K - $166K/yr

Leidos Digital Modernization sector is seeking an experienced Senior Resource Operations Manager to ... Monitor and manage workforce utilization , labor allocations, and capacity planning across multiple ...

Leidos

Senior Resource Operations Manager

Alexandria, VA · On-site

$92K - $166K/yr

Leidos Digital Modernization sector is seeking an experienced Senior Resource Operations Manager to ... Monitor and manage workforce utilization , labor allocations, and capacity planning across multiple ...

MetroStar

People Operations Manager (6601)

Reston, VA · On-site

$92K - $125K/yr

Provide consultative support to leaders on workforce planning, performance management ... Operations & Analytics Oversee core HR processes including onboarding, offboarding, HRIS data ...

Peraton

Program Operations Manager

Herndon, VA

$112K - $179K/yr

... and Workforce Planning, assisting the candidate through the DoS onboarding process and ... Five (5) years project/program/operations management experience with software engineering projects.

Peraton

Program Operations Manager

Herndon, VA

$112K - $179K/yr

... and Workforce Planning, assisting the candidate through the DoS onboarding process and ... Five (5) years project/program/operations management experience with software engineering projects.

Peraton

Program Operations Manager

Herndon, VA · On-site

$112K - $179K/yr

... and Workforce Planning, assisting the candidate through the DoS onboarding process and ... Five (5) years project/program/operations management experience with software engineering projects.

Maximus

Security Operations Manager

VA · On-site +1

We invest in our workforce through training, education, and career development, empowering ... program operations, project coordination, or IT service management - Experience supporting ...

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Workforce Operations Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do workforce operations manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for workforce operations manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Operations Manager vs Workforce Analyst?

AspectWorkforce Operations ManagerWorkforce Analyst
CredentialsBachelor's degree in Business, HR, or related field; experience in workforce managementBachelor's degree in Data Analysis, Business, or related field; analytical skills
Work EnvironmentOversees staffing, scheduling, and operational processes in a corporate or call center settingAnalyzes workforce data, forecasts staffing needs, and reports on performance metrics
Employer & Industry UsageCommon in call centers, retail, healthcare, and large organizationsUsed across similar industries for data-driven decision making

The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.

What cities in Washington are hiring for Workforce Operations Manager jobs? Cities in Washington with the most Workforce Operations Manager job openings:
Workforce Operations Manager jobs near you
Operations Manager - Mid - OUSD

Operations Manager - Mid - OUSD

JMark Services Inc.

Washington, DC • On-site

$104K - $114K/yr

Full-time

Posted 8 days ago

Job description

Operations Manager – Mid

Location: National Capital Region / Pentagon
Clearance: TS/SCI Eligibility Required
Client: Office of the Under Secretary of Defense for Research amp; Engineering (OUSD(R amp;E))
Position Type: Full-Time, Onsite

Position Overview

JMark is seeking a mid-level Operations Manager to support daily operational activities and contribute to the strategic goals of the Office of the Under Secretary of Defense for Research amp; Engineering (OUSD(R amp;E)). The selected candidate will support workflow optimization, quality assurance, performance monitoring, and compliance across a dynamic, fast-paced organizational environment.

This role requires strong analytical skills, the ability to streamline processes, and a commitment to operational excellence.

Key Responsibilities

The Operations Manager will:

Operational Oversight amp; Efficiency Improvement

  • Oversee daily operations and assess opportunities to optimize performance.

  • Review existing workflows, identify process gaps, and recommend actionable strategies to enhance efficiency and productivity.

  • Support development and implementation of quality assurance programs, ensuring adherence to established standards.

Team Support, Training amp; Performance Feedback

  • Provide operational guidance, training, and constructive performance feedback to promote team effectiveness.

  • Support a collaborative and engaged workforce aligned with organizational objectives.

Strategic Planning amp; Mission Alignment

  • Assist in the creation, development, and execution of long-term operational strategies in alignment with OUSD(R amp;E) goals.

  • Participate in strategic planning discussions and offer data-driven recommendations.

Performance Tracking amp; Reporting

  • Establish and maintain key performance indicators (KPIs) to track operational outcomes.

  • Analyze operational data and prepare reports for senior leadership to support decision-making.

Risk Management amp; Business Continuity

  • Identify operational risks, propose mitigation strategies, and strengthen business continuity planning.

  • Monitor risk trends and ensure proactive response measures.

Compliance amp; Standards Enforcement

  • Ensure all operations adhere to relevant laws, regulations, industry standards, and internal policies.

  • Promote continuous improvement and support corrective actions as needed.

Required QualificationsEducation

  • Bachelor’s degree from an accredited college or university in a management or technical discipline (e.g., Engineering, Mathematics, Science).

  • Four (4) years of specialized experience may be substituted in lieu of a degree, at the discretion of the Government.

  • Advanced program management education or certification (e.g., PMP) is preferred.

Experience

  • Minimum of three (3) years of experience as an Operations Manager.

  • Experience improving operational processes, developing KPIs, and supporting organizational strategies.

  • Familiarity with DoD or federal operations environments is highly desirable.

Security Requirements

  • TS/SCI eligibility required.

Apply