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Workforce Manager Jobs in Lebanon, TN (NOW HIRING)

VIRTUAL CLARITY LIMITED

WFM Analyst

Nashville, TN

Maintain workforce management systems and forecasting models. * Monitor forecast performance, identify variances, and maintain documentation of forecast assumptions and results. * Partner with ...

DXC Technology

WFM Analyst

Nashville, TN

Maintain workforce management systems and forecasting models. * Monitor forecast performance, identify variances, and maintain documentation of forecast assumptions and results. * Partner with ...

DXC Technology

WFM Analyst

Nashville, TN · On-site

Maintain workforce management systems and forecasting models. * Monitor forecast performance, identify variances, and maintain documentation of forecast assumptions and results. * Partner with ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Lebanon, TN

Workforce Manager information

See Lebanon, TN salary details

$24.1K

$73.8K

$156.4K

How much do workforce manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for workforce manager in Lebanon, TN is $73,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $88,800.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
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The top searched job categories for Workforce Manager jobs in Lebanon, TN are:

What cities near Lebanon, TN are hiring for Workforce Manager jobs?

Cities near Lebanon, TN with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Lebanon, TN as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $73,782 per year, or $35.5 per hour.

Contingent Workforce Manager

Nashville, TN • On-site

Software Guidance & Assistance
51 - 200 employees
Learn more about Software Guidance & Assistanceexternal

Other

Posted 21 days ago

Job description

Software Guidance & Assistance, Inc. (SGA) is searching for a Contingent Workforce Manager for a Full-time opportunity with one of our premier clients in Nashville, TN. Hybrid scheduled
The Contingent Workforce Manager is responsible for overseeing the end-to-end management of a contingent labor program, ensuring the successful delivery of contract talent through a Managed Service Provider (MSP) and supplier network. This role serves as the primary liaison between hiring managers, the MSP, and staffing suppliers, driving vendor performance, workforce planning, compliance, and operational excellence while ensuring timely fulfillment of business staffing needs.
Responsibilities :
  • Manage the organization's contingent workforce program through an MSP (Managed Service Provider).
  • Build and maintain strong relationships with staffing vendors and supplier partners to ensure consistent delivery of qualified talent.
  • Serve as the primary point of contact between internal hiring managers, procurement, HR, and staffing suppliers.
  • Partner with business leaders to understand workforce planning needs and develop effective contingent staffing strategies.
  • Monitor vendor performance, including fill rates, quality of candidates, response times, diversity metrics, and service-level agreements (SLAs).
  • Collaborate with procurement and legal teams to ensure vendor compliance with contracts, policies, and regulatory requirements.
  • Oversee requisition management, interview coordination, offer approvals, onboarding, contract extensions, and offboarding processes.
  • Ensure compliance with employment regulations, worker classification requirements, and company policies.
  • Analyze contingent workforce metrics, spend, headcount, time-to-fill, supplier performance, and market trends to provide actionable recommendations.
  • Identify opportunities to optimize costs, improve operational efficiencies, and enhance supplier engagement.
  • Support workforce governance initiatives and maintain accurate reporting within the Vendor Management System (VMS).
  • Drive continuous process improvements across the contingent labor lifecycle.

Requirements :
  • 5+ years of experience managing contingent workforce programs, staffing operations, or vendor management.
  • Experience working within an MSP and Vendor Management System (VMS) environment (e.g., Beeline, SAP Fieldglass, IQNavigator, or similar).
  • Strong knowledge of contingent labor practices, supplier management, and workforce planning.
  • Experience engaging with staffing agencies, suppliers, and procurement teams.
  • Excellent relationship management, negotiation, and communication skills.
  • Strong analytical skills with experience interpreting workforce data and supplier performance metrics.
  • Ability to manage multiple priorities in a fast-paced, cross-functional environment.
  • Proficiency with Microsoft Excel and reporting/dashboard tools.
  • Bachelor's degree in Human Resources, Business Administration, Supply Chain, or a related field (or equivalent experience).

Preferred Skills :
  • Experience supporting enterprise-level contingent workforce programs.
  • Knowledge of procurement processes and contract management.
  • Familiarity with workforce compliance, worker classification, and labor regulations.
  • Experience developing supplier scorecards and conducting quarterly business reviews (QBRs).
#LI-JW1
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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