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Workforce Manager Jobs in Fort Pierce, FL (NOW HIRING)

... workforce management, risk mitigation, material procurement, and operational excellence. The ideal candidate is an experienced marine industry professional with a proven track record of managing ...

IT MANAGER

Vero Beach, FL · On-site

$83K - $102K/yr

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA ...

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA ...

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA ...

Why This Role Matters As a Restaurant Manager , you lead the team that delivers on our mission ... workforce and back-office systems strongly preferred.

Manage route schedules, territory coverage, and workload distribution to maximize route ... At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're ...

New

Manage route schedules, territory coverage, and workload distribution to maximize route ... At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're ...

New

Intern - Human Resources

Stuart, FL · On-site

$18 - $27/hr

Support the HR Manager and collaborate with the General Manager on people initiatives, helping to drive an inclusive, engaged, and high-performing workforce. * Manage HR administration tasks such as ...

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Workforce Manager information

See Fort Pierce, FL salary details

$21.1K

$64.4K

$136.6K

How much do workforce manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for workforce manager in Fort Pierce, FL is $64,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.

What job categories do people searching Workforce Manager jobs in Fort Pierce, FL look for?

The top searched job categories for Workforce Manager jobs in Fort Pierce, FL are:

What cities near Fort Pierce, FL are hiring for Workforce Manager jobs?

Cities near Fort Pierce, FL with the most Workforce Manager job openings:

Infographic showing various Workforce Manager job openings in Fort Pierce, FL as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $64,443 per year, or $31 per hour.

Workforce Management Login Administrator

Port Saint Lucie, FL • On-site


Teleperformance USA
Call Centers • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Paid breaks

Respectful managers

Uninterrupted breaks


Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Category : Workforce Management

Application Deadline: Ongoing until positions are filled.

to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Purpose 

This position will support the WFM department with daily Login Identification administering. Update and maintain client specific Hierarchies. Troubleshoot ID issues. Submit terminations by following client specific process for roll offs in a timely manner. 

This position is 100% work at home. 

Your Responsibilities

  • Process and resolve helpdesk tickets through internal Teleperformance Helpdesk.  
  • Generate Network logins for new hire agents or update for internal transfers.  
  • Assigning, binding and disabling of ACD-IDs in CCMS.  
  • Create/assign Firecastle profiles for new hire agents or internal transfers.  
  • Request Client specific logins through client process within SLA.  
  • Maintain the tracking of Client logins in CCMS.  
  • Reset passwords and troubleshoot login/access issues.  
  • Submit roll-off requests or forms based on site attrition though client specific process within in SLA.  
  • Other duties as directed by supervisor. 

Qualifications 

  • 90 day+ in current position 
  • 6 months of call center operations or Workforce experience is a plus 
  • Must be detail oriented 
  • Willing to work extended hours and or weekends when needed 
  • Strong skills in handling constant change 
  • Work in Harmony with others 
  • Excellent service skills (timeliness of delivery and quality) 
  • Experience with Microsoft based technologies 
  • Willingness to face new challenges daily 
  • Ability to effectively communicate both verbally and written, with all levels of staff and management 
  • Strong organizational and time management skills 
  • Strong interpersonal and customer service skills  


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