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Workforce Management Supervisor Jobs in Oregon (NOW HIRING)

$66K/yr

Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and ... Ability to learn/use Workforce Management software to effectively carry out essential business ...

Store Manager Trainee

Beaverton, OR · On-site

$78K - $97K/yr

Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... Payroll budget management, workforce management and scheduling. * Facilitate effective ...

OR · On-site

This role ensures frontline teams, supervisors, and support functions are equipped to deliver ... The Director partners closely with Operations, Workforce Management, HR, and Client Services to ...

Call Center Supervisor

Portland, OR · On-site

$55K - $65K/yr

Workforce Management: Monitor queue staffing and maintain accurate records of attendance and time ... Join Us Becoming an ISC Supervisor at Renewal by Andersen of Oregon means joining a high-energy ...

Call Center Supervisor

Portland, OR · On-site

$55K - $65K/yr

Workforce Management: Monitor queue staffing and maintain accurate records of attendance and time ... Supervisor at Renewal by Andersen of Oregon means joining a high-energy team that thrives on ...

... management companies to provide affordable housing for the workforce. Cultivating the American ... The Maintenance Supervisor works alongside the Community Manager partnering to oversee the ...

... management companies to provide affordable housing for the workforce. Cultivating the American ... The Maintenance Supervisor works alongside the Community Manager partnering to oversee the ...

... management companies to provide affordable housing for the workforce. Cultivating the American ... The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the ...

... management companies to provide affordable housing for the workforce. Cultivating the American ... The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the ...

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Showing results 1-20

Workforce Management Supervisor information

See Oregon salary details

$28K

$122K

$236.3K

How much do workforce management supervisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for workforce management supervisor in Oregon is $122,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,800.00 and $158,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Supervisor, and why are they important?

To thrive as a Workforce Management Supervisor, you need expertise in forecasting, scheduling, and analytics, typically supported by a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is often required. Strong leadership, problem-solving, and communication abilities are crucial for motivating teams and coordinating with stakeholders. These skills ensure optimal staffing, efficient operations, and high service levels in dynamic work environments.

How does a Workforce Management Supervisor typically collaborate with other departments to ensure optimal staffing levels?

A Workforce Management Supervisor regularly works with departments such as Operations, Human Resources, and IT to gather input on business needs, anticipated workload fluctuations, and system capabilities. By maintaining open communication and sharing data-driven forecasts, the supervisor helps ensure that scheduling and staffing align with both short-term projects and long-term business goals. This collaboration is crucial for minimizing understaffing or overstaffing, ultimately improving service levels and operational efficiency.

What is the difference between Workforce Management Supervisor vs Workforce Analyst?

AspectWorkforce Management SupervisorWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds a bachelor’s degree and may have certifications in data analysis or workforce management tools
Work EnvironmentSupervises teams, manages scheduling, and oversees workforce planning in call centers or service industriesFocuses on analyzing data, forecasting, and reporting to optimize staffing and productivity
Employer & Industry UsageUsed in call centers, retail, healthcare, and customer service industriesCommonly employed in similar industries for data-driven decision making

The Workforce Management Supervisor oversees scheduling and team management, while the Workforce Analyst focuses on data analysis and forecasting. Both roles are essential for optimizing workforce efficiency but differ in scope and responsibilities.

What is a Workforce Management Supervisor?

A Workforce Management Supervisor oversees the planning, scheduling, and monitoring of employee workloads to ensure optimal staffing levels and efficient operations. They analyze data to forecast staffing needs, manage schedules, and address any workforce-related issues. This role often involves collaborating with team leaders, managing real-time adjustments, and ensuring compliance with labor regulations. Their goal is to maximize productivity while maintaining a positive work environment.
What are popular job titles related to Workforce Management Supervisor jobs in Oregon? For Workforce Management Supervisor jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Workforce Management Supervisor jobs in Oregon look for? The top searched job categories for Workforce Management Supervisor jobs in Oregon are:
Program Supervisor

$66K/yr

Full-time

Posted 10 days ago


YAI rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

If you are a current YAI employee, please click this link to apply through your Workday account.

Program

  • Bayshore IRA

Location

  • West Bayshore - 924 Hampshire Rd

Schedule (Full time)

  • Monday - Friday: 10:00am - 6:00pm

Key responsibilities

  • Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.

  • Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.

  • Providing program/floor coverage, when necessary.

  • Promoting and maintaining the excellence of the programs

  • Developing professional, empathic relationships with family members ensuring they are included in the team process.

  • Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication. Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support.

  • Fostering interagency collaboration

  • Bringing the organizational culture to life

  • Ensuring a work environment that is free from harassment and discrimination

  • Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs

  • Maintaining direct relationship with staff

  • Building staff morale

  • Fostering professional development through regular supervision, training, and evaluations.

  • Supervising staff to ensure they are meeting the needs of the people we support and agency standards.

  • Utilizing participatory management

  • Fostering the Open-Door Policy

  • Maintaining oversight and compliance of systems specific to role and responsibilities

  • Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency

  • Overseeing all financial systems, maintaining records for the people we support and program expenditures.

  • Operating the program within budgetary guidelines.

  • Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.

  • Ensuring the completion and maintenance of all paperwork and written records related to individual treatment. This includes but is not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.

  • Reporting and monitoring incidents, as well as assist with the investigative process.

  • Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.

Education and Experience

  • BA/BS strongly preferred

  • Prior supervisory experience required

  • Prior Direct Support Professional experience preferred

  • Background in supporting people with intellectual/developmental disabilities or mental health preferred

Additional Knowledge, Skills and Abilities

  • Strong interpersonal and problem-solving skills

  • Well-developed writing skills

  • Takes initiative

  • Highly flexible personality type

  • Valid Driver's License preferred depending on location

  • Flexibility to respond to calls and programmatic needs beyond regular work hours

  • Proficient in Microsoft Office

  • Ability to learn/use Workforce Management software to effectively carry out essential business processes

Compensation

  • $66,300 Annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.


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About YAI

Sourced by ZipRecruiter

YAI has been dedicated to providing innovative services for the intellectual and/or developmental disability (I/DD) community since its founding in 1957 at a time when institutional living was the norm for people with I/DD. Operating in New York State, northern New Jersey, and California, YAI has a team of over 4,000 employees and supports over 20,000 people of all ages in the I/DD community today.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US