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Workforce Management Manager Jobs in Provo, UT (NOW HIRING)

Workstream

Sales Manager, Account Executive

Lehi, UT · On-site

Nice to Have * Experience in Restaurant Tech or Payroll & HR - POS, back-office, workforce management, ATS, HRIS, or payroll. * Experience selling into franchise organizations - franchisees ...

MIRA HOME

Director of Call Center Operations

Orem, UT · On-site

$110 - $125/hr

Identify and implement improvements in workforce management, hiring, onboarding, systems utilization, and quality * Fully leverage our call center technology to make the CCC more efficient and ...

Mira Home

Director of Call Center Operations

Orem, UT · On-site

$110K - $125K/yr

Workforce Management & Systems * Own forecasting, scheduling, and staffing to meet service levels across all phone teams * Direct the Call Center Software SME to fully utilize our platforms (e.g ...

Associa

General Manager

Heber, UT · On-site

Support long-term planning, wildfire mitigation, emergency readiness, and infrastructure continuity. 2. Staff Supervision & Workforce Management * Directly supervise Mountain Manager, Security ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information ...

Tekwissen

Collection & Payment Specialist

Draper, UT · Hybrid

Collection & Payment Specialist TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information ...

Tekwissen

Collection & Payment Specialist

Draper, UT · Hybrid

Collection & Payment Specialist TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who ...

Ion Solar

Director of Operations

Orem, UT · On-site

$120 - $180/hr

... workforce management, and operational forecastingFoster a positive, solutions-oriented culture focused on teamwork, growth, and continuous improvementManage operational challenges with ...

ION Solar

Director of Operations

Orem, UT · On-site

Ensure teams are operating in alignment with company standards, expectations, and compliance requirements * Assist in resource planning, workforce management, and operational forecasting * Foster a ...

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Showing results 21-40

All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Provo, UT

Workforce Management Manager information

See Provo, UT salary details

$26K

$77.3K

$130.1K

How much do workforce management manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for workforce management manager in Provo, UT is $77,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $110,200.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What job categories do people searching Workforce Management Manager jobs in Provo, UT look for? The top searched job categories for Workforce Management Manager jobs in Provo, UT are:
What cities near Provo, UT are hiring for Workforce Management Manager jobs? Cities near Provo, UT with the most Workforce Management Manager job openings:
Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $77,263 per year, or $37.1 per hour.

Sales Manager, Account Executive

Workstream

Lehi, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We're hiring a Sales Manager to lead a team of Account Executives in our Franchise Sales org. This team owns Workstream's most strategic relationships - books of business built around named restaurant and franchise brands, sold into both franchisees and franchisors across multi-location, multi-EIN operators.
You'll inherit a team that is already producing and a playbook that already works. Your job is to improve the playbook and run it with rigor, sharpen it, and scale it.
That means owning the weekly pipeline motion, coaching reps through complex multi-stakeholder deals, getting new hires productive faster, and turning what your top performers do instinctively into something the whole team can repeat.
This is a hands-on, in-the-deals management role. You'll be in the CRM, on the calls, and in the room.
This role is 5 days in-office, designed to support close collaboration with the sales team and cross-functional partners. Being in the office enables faster decision-making, stronger team alignment, and real-time collaboration essential for building and scaling our sales motion.
Work Environment
  • Fully onsite, office-based role (5 days a week), designed to support close collaboration with the sales team and cross-functional partners. Being in the office enables faster decision-making, stronger team alignment, and real-time collaboration essential for building and scaling our sales motion.
  • Fast-paced, collaborative sales floor environment
  • Daily in-person interaction with Sales, Marketing, and Leadership teams

Day In The Life
  • Lead and coach a team of Account Executives - run 1:1s, deal reviews, and call coaching; hold the bar on activity, rigor, and results.
  • Own pipeline management with the team. Run the weekly pipeline review, drive coverage against quota, kill or advance stalled deals, keep close dates and next steps honest, and make sure the forecast you submit is one leadership can bank on.
  • Take our existing sales playbook and grow it. Codify what's working across discovery, multi-threading, demo, pricing, and close - then evolve it as our product and market move. Turn one rep's win into the team's default motion.
  • Forecast accurately and report on team performance against monthly and quarterly targets; partner with Sales Ops on Salesforce hygiene, reporting, and pipeline analytics.
  • Ramp new hires. Own onboarding and ramp plans so new AEs reach full productivity on schedule, and partner with our SDR org on the SDR-to-AE promotion path.
  • Get into the deals. Join key calls, help navigate franchisee/franchisor dynamics, unblock stalled opportunities, and be a credible second voice in the room for six-figure deals.
  • Travel with the team roughly once per quarter to franchise conferences, brand conventions, and franchisee association events - where a meaningful share of our pipeline gets built.
  • Partner cross-functionally with Marketing, Sales Ops, Implementation, and Customer Success so what we sell is what we deliver.
  • Recruit and develop talent - interview, hire, and build a bench so the team scales without a drop in quality.

Who You Are
  • Minimum 2 years of experience directly managing a sales team (quota-carrying AEs or equivalent), with a track record of hitting team number.
  • A strong individual selling background before management - you've carried and beaten a quota yourself.
  • Real pipeline management discipline. You can look at a rep's pipeline and immediately see what's real, what's fiction, and what's missing.
  • Experience coaching reps through complex, multi-stakeholder B2B deals with multiple decision makers.
  • Comfort with CRM-driven management and forecasting (Salesforce experience preferred), and the analytical instinct to manage by pipeline math, not vibes.
  • Excellent communication and coaching skills; you give direct feedback in a way people can actually use.
Nice to Have
  • Experience in Restaurant Tech or Payroll & HR - POS, back-office, workforce management, ATS, HRIS, or payroll.
  • Experience selling into franchise organizations - franchisees, franchisors, multi-unit operators, or franchisee associations.
  • Experience with SMB-through-mid-market motions and blended inbound/outbound pipeline generation.

What We Offer
  • A mission-driven and value-based company dedicated to empower deskless workers and local businesses
  • An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
  • Competitive salary and equity
  • Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 75% for dependents.
  • In office amenities and stocked kitchen
  • 401K Plan
  • Pre-tax commuter benefits
  • Flexible PTO

Know More About Workstream
  • https://www.workstream.us/blog/funding-series-b
  • https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
  • https://techbuzz.news/buzzworthy-august-27-2021/

Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.

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