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Workforce Management Forecast Analyst Jobs in Ohio

Experience with contact center analytics , workforce management, or operational forecasting * Background in healthcare, pharmaceutical, biopharma, or insurance environments * Exposure to advanced ...

Experience with contact center analytics , workforce management, or operational forecasting * Background in healthcare, pharmaceutical, biopharma, or insurance environments * Exposure to advanced ...

Schedules activities around forecasted call patterns. * Schedules off-phone activities when call ... and workforce management expert, to fuel the development and execution of core business and ...

Showing results 21-40

Workforce Management Forecast Analyst information

See Ohio salary details

$36.6K

$99.6K

$123.6K

How much do workforce management forecast analyst jobs pay per year?

As of Aug 9, 2026, the average yearly pay for workforce management forecast analyst in Ohio is $99,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $123,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management forecast analyst?

To thrive as a Workforce Management Forecast Analyst, you need strong analytical skills, statistical knowledge, and experience in forecasting methodologies, typically supported by a degree in mathematics, statistics, business, or a related field. Proficiency with workforce management software (such as NICE, Verint, or Aspect), Excel, and data visualization tools is essential. Attention to detail, critical thinking, and effective communication are key soft skills that help you interpret complex data and collaborate with stakeholders. These abilities are crucial for accurately predicting staffing needs and optimizing operational efficiency within an organization.

What are the typical challenges faced by a workforce management forecast analyst and how can they be addressed?

A Workforce Management Forecast Analyst commonly encounters challenges such as unpredictable fluctuations in call or service volumes, integrating data from multiple sources, and ensuring forecast accuracy amidst business changes. Addressing these issues involves leveraging robust forecasting tools, collaborating closely with operations and scheduling teams, and regularly reviewing historical data to refine models. Staying proactive with communication and adapting quickly to shifting business needs are also key strategies for success in this role.

What is the difference between Workforce Management Forecast Analyst vs Workforce Management Analyst?

AspectWorkforce Management Forecast AnalystWorkforce Management Analyst
Primary FocusForecasting staffing needs and workload predictionsAnalyzing workforce data and optimizing scheduling
Required SkillsData analysis, forecasting, Excel, statistical toolsData analysis, scheduling, workforce optimization
Work EnvironmentCall centers, customer service, retail, healthcareCall centers, customer service, retail, healthcare
CertificationsOften requires Excel, forecasting tools, or related certificationsSimilar certifications, focus on data and scheduling tools

The Workforce Management Forecast Analyst primarily focuses on predicting staffing needs through data analysis and forecasting models. In contrast, the Workforce Management Analyst concentrates on analyzing workforce data to optimize schedules and improve efficiency. Both roles share similar environments and skill requirements but differ in their core responsibilities—forecasting versus operational analysis.

What is a workforce management forecast analyst?

A Workforce Management Forecast Analyst is a professional responsible for predicting staffing needs and workload demands within an organization, often in industries like call centers, retail, or healthcare. They use historical data, trends, and statistical models to estimate future staffing requirements, helping organizations optimize employee schedules and maintain service levels. Their work enables efficient resource allocation, cost control, and improved customer satisfaction by ensuring the right number of staff are available at the right times.
What are popular job titles related to Workforce Management Forecast Analyst jobs in Ohio? For Workforce Management Forecast Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Workforce Management Forecast Analyst jobs in Ohio look for? The top searched job categories for Workforce Management Forecast Analyst jobs in Ohio are:
Infographic showing various Workforce Management Forecast Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $99,613 per year, or $47.9 per hour.

Data Scientist - Predictive Analytics

McKesson

Columbus, OH • On-site, Remote

$108K - $181K/yr

Full-time

Re-posted 26 days ago


McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

47th of 86 rated pharmaceutical


Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

CoverMyMeds, part of McKesson, helps patients access the medications they need by solving complex medication access and affordability challenges. Through data, automation, and expert intervention, we support providers, pharmacies, payers, biopharma, and-most importantly-patients.

Role Overview

We are seeking aData Scientistto supportforecasting and demand planning initiatives, includingvolume and contact center forecasting. This role focuses on developing and enhancing statistical and predictive models to improve forecasting accuracy, workforce planning, and operational decisionmaking.

You will work closely with crossfunctional partners in operations, workforce management, and analytics to translate complex data into clear, actionable insights that drive business outcomes.

Key Responsibilities:

  • Analyze large, complex datasets to improveforecasting accuracy and operational planning

  • Develop, maintain, and enhancestatistical and predictive modelsfor volume and contact center forecasting

  • Applytimeseries forecasting, predictive modeling, and scenario planningtechniques to anticipate demand

  • Partner with stakeholders to identify opportunities to improve productivity, performance, and customer experience

  • Create and presentclear data visualizations and insightsfor technical and nontechnical audiences

  • Communicate forecasting results and recommendations to internal teams and occasional external partners

  • Support optimization of staffing and workforce planning models with guidance from senior team members


Priority will be given to candidates who reside in the Columbus, OH metropolitan area

We are unable to provide sponsorship for work authorization for this role, presently or in the future.

Minimum Requirements

  • Bachelor's degree inData Science, Statistics, Mathematics, Computer Science, Engineering, or equivalent experience

  • 4+ years of experienceapplying advanced analytics to solve business problems

Critical Skills & Experience

  • Strong experience (4+ years) withforecasting and statistical modeling, includingtimeseries analysis

  • Proficiency(4+ years)inPython (required)and experience withR

  • Advanced(4+ years)SQL and experience working with large datasets

  • Handson experience(4+ years)withdata modeling, statistics, and applied mathematics

  • 4+years' ExperienceusingDatabricks, Snowflake, or similar cloudbased data platforms

  • Ability to analyze trends, mine complex transactional data, and troubleshoot analytical issues

  • Experience creatinganalyticsdriven visualizationsand presenting insights clearly

  • Comfortable working with moderate autonomy in a collaborative, crossfunctional environment

Preferred / NicetoHave

  • Experience withcontact center analytics, workforce management, or operational forecasting

  • Background inhealthcare, pharmaceutical, biopharma, or insuranceenvironments

  • Exposure to advanced techniques such asmachine learning, regression, segmentation, NLP, or decision trees

  • Familiarity withAzure, automation, version control, or model deployment workflows

  • Strong communication, presentation, and stakeholdermanagement skills

  • Intellectual curiosity, comfort with ambiguity, and desire to continuously learn


Additional Information

  • Must be authorized to work in the U.S. (no sponsorship available)

  • Standard office/remote work environment

CoverMyMeds and McKesson value diverse perspectives and are committed to creating an inclusive environment where everyone can thrive.


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$108,800 - $181,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!


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