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Workforce Management Associate Jobs in California

Cash Management Associate

Irvine, CA · On-site

$72K - $108K/yr

... workforce. We are a values-driven company dedicated to supporting both internal and external ... o Associate / Sr. Associate: $350 o Manager / Sr. Manager: $600 o Director: $800 o Executive ...

SUMMARY The Treasury Management Associate position is responsible for supporting the Treasury ... workforce and supports affirmative action * Follows policies and procedures; completes tasks ...

SUMMARY The Treasury Management Associate position is responsible for supporting the Treasury ... workforce and supports affirmative action * Follows policies and procedures; completes tasks ...

Assoc. Workforce Planner

Vacaville, CA · Hybrid

$33.46 - $41.33/hr

Assists Contact Center management with implementing call center initiatives, managing utilization ... Reporting & Experience : Assoc. Workforce Planner: * Reports directly to assigned department ...

Assoc. Workforce Planner

Vacaville, CA · On-site

$33.46 - $41.33/hr

Assists Contact Center management with implementing call center initiatives, managing utilization ... Reporting & Experience : Assoc. Workforce Planner: * Reports directly to assigned department ...

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See California salary details

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$31

How much do workforce management associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for workforce management associate in California is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in California? The most popular types of Workforce Management jobs in California are:
What are popular job titles related to Workforce Management Associate jobs in California? For Workforce Management Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in California look for? The top searched job categories for Workforce Management Associate jobs in California are:
What cities in California are hiring for Workforce Management Associate jobs? Cities in California with the most Workforce Management Associate job openings:
Workforce Management - (Workforce Software, ADP) - Senior Associate

Workforce Management - (Workforce Software, ADP) - Senior Associate

Pwc

Los Angeles, CA

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

20th of 57 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

HR Transformation and Optimization

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.
In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Workforce Consulting team you will leverage your knowledge in workforce management to guide clients through transformative practices and technology implementations. As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain elevated standards while focusing on building meaningful client relationships and enhancing your understanding of diverse business contexts. This role presents an exceptional opportunity for individuals who thrive in collaborative, client-focused environments and are eager to make a significant impact on clients' payroll operations and processes.
Responsibilities
- Analyze intricate issues and provide practical insights
- Uphold exceptional standards of quality in every deliverable
- Build and nurture powerful relationships with clients
- Enhance understanding of diverse business environments and their needs
- Contribute to improving clients' payroll operations and processes
What You Must Have
- Bachelor's Degree
- 3 years of experience
- In lieu of a degree, Individuals may be considered if they have demonstrated three years of specialized training and/or progressively responsible work experience involving workforce management technology consulting and/or implementations for each missing year of college in addition to the 3 years of experience required.
What Sets You Apart
- PHR (Professional in Human Resources) or SHRM-CP (SHRM
- Certified Professional) certifications preferred
- Leveraging broad workforce management knowledge
- Advising clients on leading practices and strategy
- Guiding clients through WFM technology implementations
- Analyzing complex workforce management issues
- Mentoring junior team members for skill enhancement
- Building and maintaining enduring client relationships
- Working effectively in client-focused environments
- Global Workforce Management experience across various jurisdictions

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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