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Workforce Management Analyst Jobs in Remote, OR (NOW HIRING)

Lumen Technologies

Sr Business Analyst

OR · Remote

$67K - $90K/yr

Contract Governance & Risk Management * Lead contractual review and governance for Front Door deals ... Expertise in financial analysis, cost modeling, margin management, and deal economics * Deep ...

Aviva Health

VP of Human Resources

Roseburg, OR · On-site

Provide leadership in talent acquisition, workforce planning, employee engagement, and retention ... Excellent communication, analytical, and problem-solving skills * Ability to manage multiple ...

Aviva Health

VP of Human Resources

Roseburg, OR · On-site

$137K - $205K/yr

Provide leadership in talent acquisition, workforce planning, employee engagement, and retention ... Excellent communication, analytical, and problem-solving skills * Ability to manage multiple ...

Aviva Health

VP of Human Resources

Roseburg, OR · On-site

Provide leadership in talent acquisition, workforce planning, employee engagement, and retention ... Excellent communication, analytical, and problem-solving skills * Ability to manage multiple ...

Orenco Systems

Controls Engineering Manager

Sutherlin, OR · On-site

$136K - $186K/yr

Leads, manages, and directs a diverse workforce of engineers, technicians and programmers to design ... Models, tests, and measures output and data to analyze performance or quality issues and develop ...

Orenco Systems

Controls Engineering Manager

Sutherlin, OR · On-site

$136K - $186K/yr

Leads, manages, and directs a diverse workforce of engineers, technicians and programmers to design ... Models, tests, and measures output and data to analyze performance or quality issues and develop ...

Orenco Systems

Controls Engineering Manager

Sutherlin, OR

$82K - $106K/yr

Leads, manages, and directs a diverse workforce of engineers, technicians and programmers to design ... Models, tests, and measures output and data to analyze performance or quality issues and develop ...

Domino's

Assistant Manager

Myrtle Creek, OR · On-site

The diversity of our workforce is what helps to make us an enduring brand, where we can grow and ... Analyze sales data and market trends to identify areas for improvement * Participate in hiring ...

Domino's Pizza

Assistant Manager

Myrtle Creek, OR · On-site

The diversity of our workforce is what helps to make us an enduring brand, where we can grow and ... Analyze sales data and market trends to identify areas for improvement * Participate in hiring ...

Verdantas

Senior Professional Surveyor

Coos Bay, OR · On-site

$120K/yr

... time management skills to handle multiple projects and meet deadlines * Proficiency in analyzing ... a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender ...

Verdantas

Senior Professional Surveyor

Coos Bay, OR · On-site

$120K/yr

... time management skills to handle multiple projects and meet deadlines * Proficiency in analyzing ... a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender ...

Inizio Engage

Licensed Team Lead (RN)

OR · On-site

The Licensed Call Center Supervisor manages a team of virtual clinical educators to ensure high ... Analyze daily, weekly and monthly call metric and productivity reports and database metrics, share ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Remote, OR

Workforce Management Analyst information

See Remote, OR salary details

$38.5K

$97.5K

$172.3K

How much do workforce management analyst jobs pay per year?

As of Jun 10, 2026, the average yearly pay for workforce management analyst in Remote, OR is $97,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $132,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.
More about Workforce Management Analyst jobs
What job categories do people searching Workforce Management Analyst jobs in Remote, OR look for? The top searched job categories for Workforce Management Analyst jobs in Remote, OR are:
What cities near Remote, OR are hiring for Workforce Management Analyst jobs? Cities near Remote, OR with the most Workforce Management Analyst job openings:
Workforce Management Analyst jobs near you
Sr Business Analyst

Sr Business Analyst

Lumen Technologies

OR • Remote

$67K - $90K/yr

Other

Medical, Life

Posted 13 days ago

Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

4th of 76 rated telecommunications companies

Job description

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

As the Senior Business Analyst within the GCO Front Door Team, this role is accountable for leading cost governance, contract oversight, and deal risk management across presales operational engagements. The Sr. Business Analyst serves as a central point of coordination to ensure commercial commitments are financially sound, contractually compliant, and aligned with delivery capabilities for Operations before deals progress to signature.

Operating as a trusted advisor to Operations and Delivery, this role drives disciplined governance, margin & profit visibility, reduces downstream risk, and enables informed executive decisionmaking within the Front Door intake and review process

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities
Cost Governance & Deal Oversight
  • Own cost governance activities for Front Door opportunities, ensuring cost models, margins, credits, and investment assumptions are reviewed, validated, and documented prior to Opeations approval.
  • Partner with Finance and Operations to assess deal profitability, EBITDA impact, payback periods, and capital exposure.
  • Identify cost risks, gaps, or anomalies early in the presales lifecycle and escalate as needed to GCO leadership.
  • Support standardization of cost artifacts, assumptions, and governance checkpoints across the Front Door process.
Contract Governance & Risk Management
  • Lead contractual review and governance for Front Door deals, partnering with Legal, Sales, and Delivery to ensure contract language aligns with operational capabilities and financial assumptions.
  • Review MSAs, amendments, redlines, and customerspecific terms to identify delivery, resourcing, and financial risk.
  • Ensure contract obligations, SLAs, and service commitments are clearly understood, documented, and operationally feasible prior to execution.
  • Provide guidance on contract risk mitigation strategies and support executive decisionmaking on nonstandard terms.
  • Own creation of SOWs for Paid Resources, Field Services, and others as needed
CrossFunctional Coordination
  • Act as a key governance partner within the Front Door intake model, supporting early engagement, structured reviews, and disciplined presales execution.
  • Collaborate crossfunctionally with Sales, Operations, Finance, Legal, Product, and Delivery to align on deal structure, scope, cost, and risk.
  • Support leadership forums and deal review sessions with clear financial and contractual insights.
What We Look For in a Candidate

Required Qualifications:

  • 5+ years professional experience with a Bachelor's Degree or equivalent education and experience, or 2-3 years with a Master's Degree
  • Expertise in financial analysis, cost modeling, margin management, and deal economics
  • Deep working knowledge of commercial contracts, MSAs, and operational risk considerations
  • Proven ability to operate across Sales, Finance, Legal, and Operations in complex, highvalue deal environments
  • Experience supporting executivelevel deal reviews and governance forums
  • High attention to detail, structured thinking, and disciplined documentation practices
  • Ability to balance speed, risk, and governance in a highvolume presales ecosystem
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$67,703 - $90,270 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$71,088 - $94,784 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$74,474 - $99,297 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Remote

#LI-VK1

Requisition #: 341931

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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