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Workforce Management Analyst Jobs in Columbus, GA

Surge Staffing

Production Senior Manager

Opelika, AL · On-site

$90K/yr

... performance, workforce management, inventory control, process improvement initiatives, and ... The General Manager will analyze production performance, develop improvement strategies, support ...

Surge Staffing

Production Senior Manager

Opelika, AL

$90K/yr

... performance, workforce management, inventory control, process improvement initiatives, and ... The General Manager will analyze production performance, develop improvement strategies, support ...

Surge Staffing

Production Senior Manager

Cusseta, AL · On-site

$110 - $165/hr

... performance, workforce management, inventory control, process improvement initiatives, and ... The General Manager will analyze production performance, develop improvement strategies, support ...

Surge Staffing

Plant Manager

Opelika, AL

$150K/yr

Review, analyze, and communicate annual production plans and achievement reports. * Develop and ... Leadership & Workforce Management * Provide leadership and direction to department managers ...

Surge Staffing

Plant Manager

Opelika, AL · On-site

$150K/yr

Review, analyze, and communicate annual production plans and achievement reports. * Develop and ... Leadership & Workforce Management * Provide leadership and direction to department managers ...

Zobility

Customer Support Engineering

West Point, GA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Perform a good first level analysis of non-conformances. * Verify all suspect product and maintain ... Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national ...

Zobility

Be Seen First

MRO Indirect Buyer

Auburn, AL · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • PTO

This involves analyzing energy consumption data, identifying cost-saving opportunities, and ... Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a ...

Cynet Systems

Business Analysis

Columbus, GA · On-site

$55 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Facilitate or support workshops, summarize decisions, and manage requirement/action follow-ups ... workforce solutions company serving Fortune 500 companies, government agencies, and enterprise ...

New

CYNET SYSTEMS

Business Analysis

Columbus, GA · On-site

$55 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Facilitate or support workshops, summarize decisions, and manage requirement/action follow-ups ... workforce solutions company serving Fortune 500 companies, government agencies, and enterprise ...

New

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Showing results 1-20

All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Columbus, GA

Workforce Management Analyst information

See Columbus, GA salary details

$34.5K

$87.3K

$154.4K

How much do workforce management analyst jobs pay per year?

As of Aug 16, 2026, the average yearly pay for workforce management analyst in Columbus, GA is $87,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $118,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across industries such as customer service, healthcare, and retail. The role often involves data analysis, forecasting, and collaboration with management to improve operational efficiency.
More about Workforce Management Analyst jobs

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For Workforce Management Analyst jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst jobs in Columbus, GA look for?

The top searched job categories for Workforce Management Analyst jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Workforce Management Analyst jobs?

Cities near Columbus, GA with the most Workforce Management Analyst job openings:

Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $87,342 per year, or $42 per hour.

Workforce Operations Manager (2nd Shift)

IMPACT WORKFORCE SOLUTIONS

West Point, GA • On-site

Full-time

Posted 10 days ago

Job description

Workforce Operations Manager (2nd Shift)
Location: West Point, GA
Shift: 2nd Shift (Must be flexible to support business needs across multiple shifts)
Salary: DOE
Position Summary
The Workforce Operations Manager oversees daily production performance, employee engagement, staffing operations, quality initiatives, and continuous improvement efforts to ensure operational excellence.
The ideal candidate is a hands-on leader with experience in manufacturing operations, employee development, and customer-focused service delivery. This position will partner closely with production leadership, quality, and human resources to achieve safety, quality, productivity, and workforce objectives.
Key Responsibilities
Operations Leadership
  • Direct and oversee daily 2nd shift production operations to meet safety, quality, delivery, and cost objectives.
  • Monitor key performance indicators including productivity, attendance, quality performance, downtime, turnover, and headcount attainment.
  • Ensure shift objectives are achieved while maintaining operational continuity across shifts.
Workforce Management
  • Manage employee attendance, retention, engagement, and performance initiatives.
  • Coordinate orientation and training tracking for new hires and existing employees.
  • Support employee relations through coaching, counseling, investigations, and corrective action processes.
  • Maintain compliance with company policies, labor regulations, and customer requirements.
Quality & Continuous Improvement
  • Ensure compliance with OEM quality standards, customer requirements, and internal quality management systems.
  • Identify opportunities to improve workforce performance, employee engagement, and operational efficiency.

Safety & Compliance
  • Maintain a safe and compliant work environment in accordance with OSHA regulations and company policies.
  • Ensure compliance with customer requirements, industry standards, and organizational procedures.

Required Qualifications
  • Bachelor's Degree or equivalent experience
  • 3-5 years of experience in manufacturing, operations, staffing, workforce management, or related leadership roles.
  • Strong understanding of workforce planning, employee engagement, recruiting, and onboarding processes.
  • Experience with Lean Manufacturing principles, continuous improvement methodologies, and performance management.
  • Proficiency with Microsoft Office Suite, HRIS/ATS systems, ERP systems, and production reporting tools.
  • Strong analytical, problem-solving, and organizational skills.

Preferred Qualifications
  • Automotive manufacturing experience.
  • Lean Manufacturing Certification.
  • Six Sigma Green Belt or Black Belt Certification.
  • Knowledge of IATF 16949, ISO 9001, or other quality management systems.
  • Experience with high-volume production operations.
  • Project management experience or certification.
  • Experience managing contingent workforce programs or staffing operations.

Physical Requirements
  • Ability to work on the manufacturing floor for extended periods.
  • Frequent standing, walking, and movement throughout production areas.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to work flexible hours and support business needs outside of regular shift schedules when required.
Company Summary
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful. We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in West Point, Georgia. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.

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