Workforce Development Training Coordinator Jobs

The essential functions of this role are as follows: 

•    Assist with reviewing proposed and existing training content to ensure consistency with departmental policy, ACA requirements, and statewide best practices.
•    Provide feedback on curriculum improvements, training needs assessments, and annual training plan updates.
•    Participate in training site reviews, instructor observations, and curriculum review activities as assigned.
•    Prepare, distribute, and collect surveys and questionnaires to support agency performance measurement and ongoing needs analysis.
•    Monitor and test the SuccessFactors Learning Management system to ensure data accuracy, functionality, and system integrity.
•    Provide first line functional and technical support to regional staff, facility trainers, and users experiencing issues with LMS components.
•    Assist in the development and deployment of web based training solutions, compliance modules, and online instructional resources.
•    Review training attendance records, preservice documentation, make up session records, and certification packets for accuracy and compliance.
•    Track, schedule, and coordinate preservice makeup sessions and assist with issuing makeup letters and completion letters.
•    Maintain accurate records for contracted staff training, including food service, medical, ICE, GEO Group, and other contracted entities under departmental oversight.
•    Support compliance verification by ensuring documentation integrity and adherence to departmental and ACA standards.
•    Assist in training newly hired and veteran staff within Regional Academies and designated facilities.
•    Provide clear instruction, coaching, and guidance to support staff competency in training delivery, documentation expectations, and compliance procedures.
•    Offer feedback to fellow trainers/facilitators and support continuous skill development within the training team.
•    Work closely with contracted service providers and external agencies to support training delivery, recordkeeping, and compliance requirements.
•    Assist to ensure interagency training standards are consistently communicated and applied across Out Custody Work Crew supervisors and other partnership entities.
•    Stay informed on the latest correctional training trends, research, policies, national resources, and best practices relevant to statewide training operations.
•    Demonstrate professionalism, confidentiality, accuracy, and adherence to departmental standards of conduct and dress.
•    Travel throughout the state as needed to support training programs, site reviews, preservice activities, and coordinated projects.
•    Perform additional training related duties as assigned by the Program Strategy & Compliance Manager.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Solid understanding of training compliance requirements, departmental policies, ACA standards, and correctional operations.
• Strong knowledge of adult learning principles, curriculum development, data collection, and program evaluation.
• Ability to interpret and communicate training procedures, evaluate compliance, and oversee training across diverse facilities and contracted providers.
• Proficiency with LMS platforms, training tools, and security‑aligned technology practices.
• Excellent communication, collaboration, and coaching skills for working with staff, contractors, and external partners.
• High attention to detail, professionalism, and the ability to maintain confidentiality and adapt in a fast‑paced, compliance‑driven environment.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.