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Workforce Development Program Manager Jobs in Rochester, NY

L3HHCM20

Program Manager

Rochester, NY

$92K - $171K/yr

The ideal candidate will have experience leading development programs with crossfunctional teams. Program Managers must demonstrate strong leadership, communication, and teambuilding skills by ...

L3Harris Technologies

Program Manager

Rochester, NY · On-site

$92K - $171K/yr

The ideal candidate will have experience leading development programs with crossfunctional teams. Program Managers must demonstrate strong leadership, communication, and teambuilding skills by ...

Center for Youth Services

Program Manager

Rochester, NY

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ...

Syntec Optics

Program Manager

Rochester, NY · On-site

Job summary: To provide engineering and development support to ensure the most economical and ... May represent Program Management Department on cross-functional teams. * When requested, may work ...

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Workforce Development Program Manager information

See Rochester, NY salary details

$31.6K

$118.5K

$197.3K

How much do workforce development program manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for workforce development program manager in Rochester, NY is $118,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $141,100.00 per year, depending on experience, location, and employer.

What does a workforce development program manager do?

A Workforce Development Program Manager is responsible for designing, implementing, and overseeing programs that help individuals gain the skills needed to secure employment and advance in their careers. They work with employers, educational institutions, and community organizations to identify workforce needs and create training and support initiatives. Their duties often include managing budgets, evaluating program effectiveness, and ensuring compliance with funding requirements. Ultimately, they play a key role in connecting job seekers with employers and improving local or regional workforce outcomes.

What are some typical challenges a workforce development program manager faces when aligning program goals with employer needs?

A key challenge for Workforce Development Program Managers is ensuring that training programs stay relevant to changing employer demands. This often requires ongoing communication with local businesses and industry partners to anticipate skill gaps and adapt curricula accordingly. Additionally, balancing the needs of diverse participant populations with employer expectations can be complex, requiring creative problem-solving and strong stakeholder management. Successful managers regularly analyze labor market data and foster strong partnerships to navigate these challenges effectively.

What are the key skills and qualifications needed to thrive as a workforce development program manager, and why are they important?

To thrive as a Workforce Development Program Manager, you need expertise in program management, workforce training strategies, and a relevant bachelor's or master's degree in human resources, education, or a related field. Familiarity with learning management systems (LMS), data analytics tools, and certifications like the Certified Workforce Development Professional (CWDP) are commonly required. Strong leadership, communication, and stakeholder engagement skills help you build effective partnerships and motivate diverse teams. These skills ensure that workforce initiatives align with organizational goals, drive positive employment outcomes, and respond to evolving labor market needs.

What is the difference between Workforce Development Program Manager vs Workforce Development Coordinator?

AspectWorkforce Development Program ManagerWorkforce Development Coordinator
ResponsibilitiesOversees program planning, strategy, and implementation; manages teams and budgetsAssists with program activities, coordinates events, and supports daily operations
Required CredentialsBachelor's degree; experience in workforce programs; project management skillsBachelor's degree or relevant experience; strong organizational skills
Work EnvironmentOffice setting, often in government or nonprofit sectorsOffice-based, supporting program delivery and community outreach
Employer & Industry UsageCommon in government agencies, nonprofits, and educational institutionsOften found in similar settings, supporting program execution

The main difference is that Workforce Development Program Managers lead and strategize workforce initiatives, while Workforce Development Coordinators support and execute daily activities. Managers handle planning and oversight, whereas coordinators focus on operational tasks.

What cities near Rochester, NY are hiring for Workforce Development Program Manager jobs?

Cities near Rochester, NY with the most Workforce Development Program Manager job openings:

Workforce Development Program Manager jobs near you

Program Manager, Workforce Training & Support- Home Care (Full time, day shift)

Rochester Regional Health

Rochester, NY • On-site

Full-time

Re-posted 23 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

303rd of 896 rated healthcare providers

Job description

Job Title: Program Manager, Workforce Training & Support
Department: Clinical Operations
Location: Rochester Regional Health Home Care- 330 Monroe Avenue Rochester, NY 14607
Hours Per Week: 40 hours per week
Schedule: 8:00am-4:30pm or 8:30am-5:00pm Monday through Friday
Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a "High Performing Home Care Agency," further highlighting its commitment to exceptional patient care and clinical excellence.
Position Summary
This Program Manager oversees the full operations of Workforce Training Programs. This position leads program implementation, ensures compliance with DOH/SED training requirements, coordinates regional training partners, manages grant deliverables, and supports successful trainee progression across PCA, HHA, and CNA pathways.
The role is responsible for the day-to-day management of training activities, subcontractor oversight, data tracking, performance outcomes, and ensuring that trainees receive coordinated training, support services, and a clear connection to employment opportunities.
This is a grant-funded position. Continuation of the role is contingent upon the availability of grant funding and program approval.
Key Responsibilities
Program & Grant Management
  • Lead overall implementation and daily operations of the Regional Direct Caregiver Training Center and Support Hub.
  • Ensure the Center meets all DOH/SED regulatory and certification requirements for PCA, HHA, and CNA training.
  • Oversee delivery of in-person, hybrid, and distance-learning modalities.
  • Manage grant objectives, timelines, deliverables, and required documentation.
  • Support Alternative Competency Demonstration (ACD) activities directly or through approved partners.

Operational Leadership
  • Develop and maintain training schedules, class calendars, and capacity plans across the full region.
  • Oversee enrollment processes, attendance, stipend distribution, travel reimbursement, and trainee verification.
  • Ensure accurate recordkeeping, compliance documentation, and audit-ready files.
  • Implement systems for data tracking, reporting, performance dashboards, and outcome metrics.
  • Coordinate facility and instructional needs (classrooms, technology, equipment, materials).

Partnership & Stakeholder Coordination
  • Manage relationships with subcontracted training providers, community organizations, and employer partners.
  • Coordinate with external partners for training components not offered internally (e.g., CNA programs, ACD providers).
  • Support outreach and recruitment strategies to build the trainee pipeline.
  • Maintain relationships with regional employers to ensure job placement pathways.

Trainee Success & Support Hub Integration
  • Collaborate closely with the Support Coordinator / Life Coach to support trainee success.
  • Ensure trainees receive job-readiness support, benefit counseling, remediation, and coaching services.
  • Monitor trainee progression and intervene when barriers arise.
  • Ensure trainees receive information and access to all three training levels (PCA, HHA, CNA) without restriction.

Reporting & Compliance
  • Prepare and submit all required grant reports, including enrollment, completion, placement, and expenditure data.
  • Maintain compliance with DOH, SED, labor standards, and grant requirements.
  • Conduct quality-assurance reviews of training delivery and support services.
  • Ensure program meets all documentation, tracking, and regulatory expectations.

Required Qualifications
  • Bachelor's degree required (Healthcare Administration, Public Health, Education, Workforce Development, Human Services, Business, or related field).
  • Minimum 3 years of experience in workforce development, training program leadership, healthcare operations, grant management, program administration or project management in a community, educational, or healthcare setting.

Preferred Qualifications
  • Master's degree preferred
  • Experience in PCA, HHA, or CNA training programs and familiarity with DOH/SED training standards.
  • Strong understanding of the direct care workforce and long-term care, home care, and community-based service environments.
  • Demonstrated project management, partnership-building, and organizational skills to manage multi-site, compliance-driven programs.
  • Strong communication, data reporting, and problem-solving abilities; capable of supporting trainees facing barriers.
  • Proactive, solutions-oriented leader who operates independently and effectively in a fast-moving, highly regulated environment.

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$62,400.00 - $75,500.00
CITY:
Rochester
POSTAL CODE:
14607
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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