Workforce Development Program Manager Jobs in New York, NY

Responsibilities 

         Collaborate with all levels of stakeholders, including: union staff /leaders, officers, long term care provider networks, labor relations, education partners and human resource staff; to ensure needs are met and that programs are designed and implemented to achieve high levels of completion  

         Lead coordinator /representative for Nursing Home workforce development strategy in long term care delivery system

         Establish relationships /serve as primary liaison with key stakeholders to explore training and development requests; research and identify contract with best options, partners, vendors; organize meetings (set agenda, presentations and all materials); lead subcommittee work to develop model and use stakeholder input to design processed and trainings; create strategies for hard to fill vacancies to ensure upgrade opportunities   

         Participate in strategic discussions, including workforce planning, data analytics, execution of grant and CBA deliverables including recruitment, job placement, and training / workforce strategy to support long term care systems

         Collaborate on the development of curriculum; research and evaluate education and workforce development programs to identify best practices; work with TEF divisions and higher education to partner and support development of training that aligns programs with industry needs

         Assist the Assistant Director/Director in the creation of budgets; manage and monitors spending; oversees timely processing of vendor payments and addresses payment issues; review proposals and approves vendor rates 

         Participate in strategic discussions, including workforce planning, data analytics, execution of grant and CBA deliverables including recruitment, job placement, and training / workforce strategy to support long term care systems as designated

         Assist in directing and implementing training and workforce development initiatives within and across the NYC, Long Island, and Westchester regions

         Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports and provide recommendations based on the data  

         Supervise, oversee, coach, and support the nursing home field coordinator team to achieve the departments' member engagement, workforce and other programmatic goals

         Problem solves member issues and challenging case management situations; presents innovative and creative solutions to resolve challenging issues  

         Maintain the confidentiality required of the organization and the department

         Ability to travel to various locations in the NYC, Long Island, and Westchester regions

         Available to work flexible hours including evenings and weekends as needed

         Perform additional duties and projects as assigned by management 

Qualifications 

         Bachelor's degree in Labor Relations, Organizational Development, Education, Health or other relevant fields; or equivalent years of experience - Master's degree preferred 

         Minimum five (5) years' experience in training, consulting, workforce development, or other related experience in professional and/or skill development in health care required, and a minimum of two (2) years of supervisory experience of exempt and non-exempt personnel required  

         Ability to scan political terrain and identify areas of improvement 

         Working knowledge in joint labor management/education settings and demonstrated knowledge of workforce development  

         Ability to translate industry changes to competency mapping and education design and evaluation; navigate complicated terrain in health delivery system with union, non-union and multiple unions employers 

         Demonstrated experience aligning workforce training and education to operational needs 

         Advanced knowledge of workforce planning strategies, including training plans and redeployment strategies 

         Must have demonstrated experience in complex mediation and facilitation  

         Excellent analytical and project management skills; able to scan political terrain and identify areas of improvement 

         Ability to gain confidence of clients and external organizational leadership at executive level. Understand varied interests and pressures of executives 

         Strong understanding of interest-based approaches to engagement and project leadership; able to mediate simple conflicts between parties at departmental level 

         Excellent skills in organizational relational dynamics specifically as it relates to organizational design, workforce relationships; able to decipher issues, underlying concerns and assist in moving towards desiredchange employers 

         Able to manage multiple priorities and meet tight deadlines 

         Demonstrated leadership skills in the education or training field; effectively able to influence, motivate and lead clients at executive level, represent /TEF in interaction with industry leaders, outside organizations 

         Excellent written and verbal communication skills; strong active listening, good self-awareness, recognizingimpact on others and ability to manage boundaries