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Workforce Development Manager Jobs in Toledo, OH

EOS

Data Center Operations Manager

Bowling Green, OH · On-site

... workforce development, and compliance with contractual SLA performance. You will serve as the ... Client Relationship Management * Serve as the primary operational contact for assigned customer ...

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All JobsWorkforce Development JobsWorkforce Development Manager JobsWorkforce Development Manager Jobs in Toledo, OH

Workforce Development Manager information

See Toledo, OH salary details

$10.8K

$79.3K

$155K

How much do workforce development manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for workforce development manager in Toledo, OH is $79,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce development manager?

To thrive as a Workforce Development Manager, you need expertise in program management, workforce planning, and labor market analysis, typically supported by a degree in human resources, business, or a related field. Familiarity with workforce analytics platforms, learning management systems (LMS), and industry certifications like SHRM-CP or CPLP is often expected. Exceptional communication, stakeholder engagement, and strategic thinking are critical soft skills that set top performers apart. These skills are essential for designing effective workforce initiatives, aligning talent strategies with organizational goals, and fostering strong partnerships within the community.

How does a workforce development manager typically collaborate with local businesses and training institutions to align workforce initiatives?

A Workforce Development Manager regularly engages with local employers, industry groups, and educational institutions to understand current labor market needs and develop targeted training programs. This collaboration often involves organizing roundtable discussions, conducting needs assessments, and forming partnerships to create internships or apprenticeships. By maintaining open communication channels and building strong relationships, the manager ensures that workforce initiatives are responsive to both employer demands and job seeker skill development, ultimately bridging the gap between training and employment opportunities.

What is the difference between Workforce Development Manager vs Career Counselor?

AspectWorkforce Development ManagerCareer Counselor
Required CredentialsBachelor's degree in human resources, social sciences, or related field; often certifications in workforce developmentBachelor's degree in counseling, psychology, or related field; certifications in career counseling
Work EnvironmentGovernment agencies, non-profits, educational institutions, corporate training programsEducational institutions, career centers, private practice, non-profits
Employer & Industry UsageUsed by organizations focusing on workforce training, employment services, and economic developmentCommonly employed by schools, colleges, and private career counseling services

While both roles focus on employment and career development, a Workforce Development Manager oversees programs that improve workforce skills at an organizational or community level, whereas a Career Counselor provides personalized guidance to individuals seeking career advice. The roles often overlap in credentials and work environments but differ in scope and target audience.

What are the most commonly searched types of Workforce Development jobs in Toledo, OH?

The most popular types of Workforce Development jobs in Toledo, OH are:

What job categories do people searching Workforce Development Manager jobs in Toledo, OH look for?

The top searched job categories for Workforce Development Manager jobs in Toledo, OH are:

What cities near Toledo, OH are hiring for Workforce Development Manager jobs?

Cities near Toledo, OH with the most Workforce Development Manager job openings:

Workforce Development Manager jobs near you
Infographic showing various Workforce Development Manager job openings in Toledo, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,346 per year, or $38.1 per hour.

Data Center Operations Manager

EOS

Bowling Green, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. 

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION SUMMARY:  
The Data Center Operations Manager is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees. Reporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance.  You will serve as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio.
 
This position requires a proven leader capable of managing large-scale, mission-critical operations in a fast-paced 24x7 environment.
 
KEY RESPONSIBILITIES
Operational Leadership  
• Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.  
• Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.  
• Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.  
• Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.  
Client Relationship Management  
• Serve as the primary operational contact for assigned customer stakeholders.
• Build strong client relationships through consistent communication, transparency, and execution.  
• Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).  
• Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.  
• Resolve customer escalations and identify opportunities to enhance service delivery and customer satisfaction.  
Leadership & Talent Development  
• Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.  
• Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.  
• Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.  
• Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.  
Operational & Financial Performance  
• Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.  
• Monitor operational performance using dashboards, KPIs, and scorecards.  
• Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.  
• Drive Lean process improvements, automation, standardization, and operational efficiencies.  
Performance Expectations  
Success in this role is measured through the following performance scorecard:
• SLA Performance (35%) – Contractual compliance, uptime, customer satisfaction, and service delivery.  
• Delivery & Throughput (20%) – Productivity, labor utilization, work completed versus forecast, and operational output.  
• Quality & Accuracy (15%) – First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.  
• Repair & Responsiveness (15%) – Ticket response time, incident management, MTTR, backlog reduction, and escalation management.  
• Governance & Reporting (10%) – Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.  
• Continuous Improvement (5%) – Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.  
 
MINIMUM QUALIFICATIONS
• Bachelor's degree in business, engineering, information technology, or a related field, or equivalent on-the-job experience.  
• 8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.  
• 5+ years managing multiple operational teams across geographically distributed sites.  
• Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.  
• Demonstrated success managing enterprise or hyperscale customer relationships.  
• Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.  
• Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
• Proven ability to lead organizational change and continuous improvement initiatives.  
 
Preferred Qualifications  
• Experience supporting managed service, IT operations, and business operations.  
• Knowledge of ITIL service management principles.  
• Lean Six Sigma, PMP, or other project management certifications.  
• Experience with executive dashboards, KPI reporting, and business reviews.  
• Strong understanding of mission-critical infrastructure and data center operations.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

  • Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
  • 10 Days of Paid Time Off (PTO) annually
  • 12 Paid Holidays
  • 6 Sick Days (available after 90 days of employment)
  • 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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