Workforce Business Analyst Jobs (NOW HIRING)

Salary: $53,142.00 - $56,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 192276
Agency: Department of Employment and Workforce
Division: Workforce Development
Opening Date: 08/31/2026
Closing Date: 9/13/2026 11:59 PM Eastern
Agency Specific Application Procedures:: Please apply online.
Class Code:: AM03
Position Number:: 60035936 & 60035893
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC04
Hiring Range - Min.: $53,142.00
Hiring Range - Max.: $56,000.00
EEO Statement: Equal Opportunity Employer
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
About Us
Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one of the best in the country for doing business. Just last year, South Carolina announced more than 8,000 new jobs and $9.12 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina's mountains and coast.
Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!
Job Description
Do you enjoy troubleshooting technical issues in computer systems, providing exceptional customer service, and managing projects? Join our Workforce Policy, Tech & Training team as a Business Analyst within the Workforce Development Division (WDD).
The WDD team manages research and policy development, federal reporting, and workforce system Memorandums of Understanding (MOUs) and infrastructure funding agreements (IFAs). As a member of the WDD team, the Business Analyst will perform business analyst functions regarding collection, reporting, and performance for workforce programs. Additionally, this role will provide training and technical assistance to state and local staff on SC Works Online Services (SCWOS) system navigation and functionality in accordance with program requirements. An ideal candidate will be able to analyze problems and find solutions, work effectively with others toward a common goal, offer excellent customer service, and take initiative on projects and commitments.
Key Responsibilities
Under limited supervision, the Business Analyst will:

• Serve as a point of contact for the state's case management and labor exchange system.
• Provide technical assistance to various users of the system with varying levels of technical, website or workforce system expertise.
• Collaborate with team and vendor to ensure issues are resolved in a timely fashion.
• Manage system-related projects and ensures professional and quality support is provided to staff, employers, jobseekers, and constituents.
• Utilize SQL to conduct programmatic and case management system utilization analyses to support data driven program decision making.
• Create documentation to ensure maintenance and administration is standardized.

If you're ready to take on this challenge and help support South Carolina's workforce system, please apply. We look forward to hearing from you!
Minimum and Additional Requirements
A bachelor's degree in a related field and relevant training or experience; OR a high school diploma and any equivalent combination of education, relevant training and experience sufficient to perform the essential functions of the position. Must be able to read, research, understand, and communicate the federal reporting and management system requirements for several workforce programs. Additionally, this position must have adequate experience and understanding of systems to provide valid analysis of information and communicate business requirements to systems and program personnel at the state and local levels in a professional and understandable manner. Experience conducting data analysis and presenting the results effectively. Must be able to provide quality customer service to internal and external stakeholders. Must have experience using SQL and Microsoft Office (Word, Excel, PowerPoint, Outlook).
Additional Comments
Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
What is your highest level of education?

• Less than a twelfth grade education
• High school diploma or equivalent
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher

02
How would you rate your proficiency in SQL?

• None
• Beginner
• Intermediate
• Advanced

03
What was the frequency you used SQL (writing/editing queries) in your most recent employment of education endeavor?

• Day to Day
• At least once a week
• At least once a month
• On occasion
• Rarely
• Never

04
Do you have experience providing customer service?

• Yes, to customers with little to no knowledge of products/services.
• Yes, to customers with a moderate level of knowledge of products/services.
• Both of the above.
• I have no experience providing customer service.

05
What was the frequency you analyzed data in your most recent employment or education endeavor?

• Day to Day
• At least once a week
• At least once a month
• On occasion
• Rarely
• Never

06
Are you a veteran?

• Yes
• No

07
If yes, which branch of service? If no, enter "N/A".
08
Have you ever been employed by the State of South Carolina?

• Yes
• No

09
If yes, when and what agency/agencies? If no, enter "N/A".
10
At SCDEW, a previous criminal offense or involuntary termination from prior employment are not automatic disqualifiers from employment. The agency takes the totality of a person's work history and background into consideration when making job offers. However, we do expect that individuals provide truthful and complete answers during the application process. Any misrepresentation could result in withdrawal of a pending job offer or termination of employment if selected for hire. By checking "yes" I am certifying that the work history listed on my application is accurate and that I have disclosed all involuntary terminations and any prior criminal convictions (excluding convictions occurring as a minor) regardless of age of offense.

• Yes
• No

11
How did you hear about this position with SC DEW?

• Indeed.com
• LinkedIn
• Facebook
• Twitter
• SC State Jobs Website - careers.sc.gov
• NASWA Job Board
• SC Works Center Referral
• SC DEW Current or Former Employee
• SC DEW Recruitment Communication or DEW Recruiter
• Other

12
If "Other" selected, please specify.
13
The hiring range for this position is $53,142 - $56,000 per year. Are you willing to accept a position within that salary range?

• Yes
• No

14
Will you be able to report to the office in Columbia, SC, five days a week?

• Yes
• No

15
Please provide the names, phone numbers, email addresses, and job titles of at least two (2) professional references that we may contact regarding your qualifications and experience. By providing this information, you consent to SC DEW contacting these individuals should you be selected for the position.
Required Question