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Workflow Systems Analyst Jobs (NOW HIRING)

Under moderate supervision, the Workflow Systems Configuration Analyst I is responsible for working with business teams in defining and maintaining Windward Workflow configuration, including queues ...

The Workflow Systems Configuration Analyst I is also responsible for defining and maintaining system reference, global system settings and building bulk data loads for other configuration data such ...

The Trading Systems Analyst develops a detailed understanding of how trading workflows, configurations, business rules, and system integrations work together in production. The role analyzes system ...

The Trading Systems Analyst develops a detailed understanding of how trading workflows, configurations, business rules, and system integrations work together in production. The role analyzes system ...

The Trading Systems Analyst develops a detailed understanding of how trading workflows, configurations, business rules, and system integrations work together in production. The role analyzes system ...

Perform business analysis activities supporting workflow systems, including project initiatives, system enhancements, and integrated systems. Partner with Product Owners, business stakeholders, and ...

Overview The Systems Analyst collaborates with business stakeholders and technical teams to analyze ... Analyzes workflows and processes to identify inefficiencies, redundancies, and bottlenecks ...

Perform business analysis activities supporting workflow systems, including project initiatives, system enhancements, and integrated systems. * Partner with Product Owners, business stakeholders, and ...

Analyze organizational workflows, business processes, and operational procedures toidentifyimprovement opportunities. * Evaluate task management systems, records repositories, SharePoint environments ...

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Workflow Systems Analyst information

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$89.3K

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How much do workflow systems analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for workflow systems analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

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Workflow Data Analyst

Grafton, WI

Dentaquest
Health Care and Social Assistance • 1 - 5K employees

Full-time

Re-posted 24 days ago


Key responsibilities

  • Work with operational teams to implement new business and enterprise projects involving Workflow configuration of dental systems.

  • Manage and maintain configuration data required for claims processing system settings and ensure accuracy before and after implementation.

  • Troubleshoot, research, and correct system configuration issues, including analyzing tickets and root causes related to system defects, process gaps, or training needs.


DentaQuest rating

5.2

Company rating: 5.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Job Description

Under moderate supervision, the Workflow Systems Configuration Analyst I is responsible for working with business teams in defining and maintaining Windward Workflow configuration, including queues, reject codes, reject actions and pends, key words, suspend reasons, RFS codes, holds, queue security, and other configuration data that drives claims processing.  The Workflow Systems Configuration Analyst I is also responsible for defining and maintaining system reference, global system settings and building bulk data loads for other configuration data such as fees and client data, and ensuring proper use of core systems functionality in alignment with corporate goals.  Consults with operations, business implementation and IT development teams to understand the impact of functional changes to systems configuration, assists in developing system solutions, and debugs system issues. The Workflow Systems Configuration Analyst I understands business problems and/or requirements, recommends solutions to meet/solve those requirements using existing system functionality and provides excellent support to UM, Claims Operations, Underwriting, and Dental Management and other operational departments to enable them to best serve our customers. 

 

JOB RESPONSIBILITIES:

 

  • Works with UM, Claims Operations, Underwriting, and Dental Management and/or other operational teams in the implementation of new business and other enterprise projects involving the Workflow configuration of our dental systems, including aspects of client configuration.
  • Manages and maintains configuration data required for core claims processing system settings.  
  • Troubleshoots, researches, and corrects assigned tickets/issues that may be related to system configuration, in order to determine root causes including process and validation gaps, training, system defects, etc.
  • Translates client requirements into solutions using core systems configuration settings.
  • Works with IT systems analysts and developers in order to help solve system defects, providing subject matter expert input into use cases, as well as supporting testing of new system functionality or hotfixes related to Workflow and Client systems configuration.
  • Understand, specify, test, and approve relational database scripts designed by configuration development resources.
  • Manage and specify user interface requirements for effective configuration management.
  • Ensures accuracy of system configuration pre and post implementation
  • Ability to define and generate test plans for new configuration settings and systems coding
  • Supports total quality and continuous improvement by recommending standards, procedures and process improvements.
  • Working with Client Configuration, customers, vendors and management, analyzes requirements against current system functionality, develops and deploys proposed solutions to business requirements of moderate complexity.
  • Works closely with internal departments and operations management to streamline systems processes.
  • Maps coding and temporary/pre-production data to build SQL scripts and relationship statements and maintain configuration data.
  • Consults on system/technical aspects of new business implementations and core system enhancements, as they relate to Client configuration as assigned.
  • Adhere to DentaQuest business processes.
  • Other duties as assigned.

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