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Workers Compensation Program Manager Jobs in Chicago, IL

Brookfield

TEMP- Workers' Compensation Claims Adjuster

Chicago, IL · On-site +1

$37.66 - $44.33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Managing diary timely and complete tasks to ensure that cases move to the best financial outcome ... program-including health, dental, vision, 401(k) with company match, paid time off, and ...

CCMSI

Workers' Compensation Claim Supervisor

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... risk management challenges, delivering measurable results through advanced technology ... Experience supporting national account programs * Bilingual (Spanish) proficiency - highly valued ...

Cna

VP, Workers Compensation

Downers Grove, IL · Hybrid

$194K - $308K/yr

... claim programs, metrics, processes, results and initiatives. Analyzes and manages human capital ... Mastery of Workers Compensation insurance claims principles (legal, operations, practices and ...

Cna

VP, Workers Compensation

Chicago, IL · Hybrid

$194K - $308K/yr

... claim programs, metrics, processes, results and initiatives. Analyzes and manages human capital ... Mastery of Workers Compensation insurance claims principles (legal, operations, practices and ...

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All JobsWorkers Compensation Program JobsWorkers Compensation Program Manager JobsWorkers Compensation Program Manager Jobs in Chicago, IL

Workers Compensation Program Manager information

See Chicago, IL salary details

$39.7K

$110.7K

$161.7K

How much do workers compensation program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for workers compensation program manager in Chicago, IL is $110,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $136,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workers compensation program manager?

To thrive as a Workers Compensation Program Manager, you need expertise in insurance claims management, regulatory compliance, and risk assessment, typically supported by a bachelor’s degree in business, human resources, or a related field. Familiarity with claims management software, OSHA reporting systems, and certifications like ARM (Associate in Risk Management) or WCCA (Workers’ Compensation Claims Administration) are commonly required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for coordinating stakeholders and resolving claims efficiently. These competencies are crucial to minimize organizational risk, control costs, and ensure legal compliance in workplace injury cases.

What are some common challenges faced by workers compensation program managers, and how can they be effectively addressed?

Workers Compensation Program Managers often face challenges such as balancing cost control with employee advocacy, staying updated on regulatory changes, and managing complex claims efficiently. Effective communication with stakeholders—including employees, insurance carriers, and healthcare providers—is crucial to resolving claims swiftly and fairly. Leveraging data analytics and maintaining up-to-date knowledge of legal requirements can help anticipate issues and streamline processes. Building strong relationships across departments and fostering a culture of safety also contribute to program success.

What is a workers compensation program manager?

A Workers Compensation Program Manager is a professional responsible for overseeing an organization’s workers compensation program, ensuring compliance with relevant laws and regulations, and managing claims processes. They work to minimize workplace injuries, coordinate employee return-to-work programs, and collaborate with insurance providers, healthcare professionals, and internal teams. Their goal is to protect both the company and its employees by administering claims efficiently, reducing costs, and promoting workplace safety.

What is the difference between Workers Compensation Program Manager vs Claims Adjuster?

AspectWorkers Compensation Program ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), industry experienceAdjuster licenses, insurance certifications
Work EnvironmentOffice-based, management of programs and policiesField or office-based, handling individual claims
Employer & Industry UsageInsurance companies, large corporations, government agenciesInsurance carriers, third-party administrators

The Workers Compensation Program Manager oversees the entire workers' compensation program, focusing on policy development, compliance, and strategic management. In contrast, Claims Adjusters handle individual injury claims, assessing damages and settling cases. Both roles require industry-specific knowledge and certifications but differ in scope and responsibilities.

What are popular job titles related to Workers Compensation Program Manager jobs in Chicago, IL?

For Workers Compensation Program Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Workers Compensation Program Manager jobs in Chicago, IL look for?

The top searched job categories for Workers Compensation Program Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Workers Compensation Program Manager jobs?

Cities near Chicago, IL with the most Workers Compensation Program Manager job openings:

Workers Compensation Program Manager jobs near you

Workers' Compensation Senior Claim Representative

The Hartford Financial Services Group, Inc.

Naperville, IL • On-site

$62K - $93K/yr

Full-time

Re-posted 24 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

Sr Representative Claims - CH08BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Workers' Compensation Senior Claim Representative is accountable for planning, recommending, and executing the investigation of workers' compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the representatives will work within established procedures in adherence to statutory, regulatory and ethical requirements.
Work Arrangement: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Lake Mary, FL, San Antonio, TX, Las Vegas, NV, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.
Start Date: October 5, 2026
Hours: Monday - Friday, core business hours
Responsibilities:
  • Effectively manage workers' compensation claims requiring timely investigations and financial accuracy
  • Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
  • Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
  • Provide exceptional customer service by establishing and maintaining productive business relationships with customers
  • Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
  • Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
  • Leverage contemporary technology to achieve accurate and efficient claim outcomes
  • Consistently demonstrate professional diplomacy during all interactions with customers
  • Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement
  • Embrace a culture of continuous improvement

Qualifications:
  • Minimum of 2+ years of experience in workers' compensation claim handling required
  • Certification exams and adjusting licenses as required by state
  • Outstanding interpersonal skills
  • Strong focus delivering outstanding customer service
  • Demonstrated strong written and verbal communication skills
  • Demonstrated consistent high level of performance and achievement over career span
  • Ability to meet productivity targets in a fast-paced, team-oriented environment
  • Excellent time management skills with the ability to manage competing priorities
  • Ability to adapt and flourish using industry-changing workflows
  • Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)
  • HS Diploma required, bachelor's degree is preferred

Additional Details:
  • As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$62,400 - $93,600
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

What The Hartford employees say

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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