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Workers Compensation Program Manager Jobs in Chicago, IL

CCMSI

Workers' Compensation Claims Supervisor

Lisle, IL · On-site

$85K - $110K/yr

... risk management challenges, delivering measurable results through advanced technology ... claim payment program in accordance with industry standards and within established payment ...

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All JobsWorkers Compensation Program JobsWorkers Compensation Program Manager JobsWorkers Compensation Program Manager Jobs in Chicago, IL

Workers Compensation Program Manager information

See Chicago, IL salary details

$39.7K

$110.7K

$161.7K

How much do workers compensation program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for workers compensation program manager in Chicago, IL is $110,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $136,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workers compensation program manager?

To thrive as a Workers Compensation Program Manager, you need expertise in insurance claims management, regulatory compliance, and risk assessment, typically supported by a bachelor’s degree in business, human resources, or a related field. Familiarity with claims management software, OSHA reporting systems, and certifications like ARM (Associate in Risk Management) or WCCA (Workers’ Compensation Claims Administration) are commonly required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for coordinating stakeholders and resolving claims efficiently. These competencies are crucial to minimize organizational risk, control costs, and ensure legal compliance in workplace injury cases.

What are some common challenges faced by workers compensation program managers, and how can they be effectively addressed?

Workers Compensation Program Managers often face challenges such as balancing cost control with employee advocacy, staying updated on regulatory changes, and managing complex claims efficiently. Effective communication with stakeholders—including employees, insurance carriers, and healthcare providers—is crucial to resolving claims swiftly and fairly. Leveraging data analytics and maintaining up-to-date knowledge of legal requirements can help anticipate issues and streamline processes. Building strong relationships across departments and fostering a culture of safety also contribute to program success.

What is a workers compensation program manager?

A Workers Compensation Program Manager is a professional responsible for overseeing an organization’s workers compensation program, ensuring compliance with relevant laws and regulations, and managing claims processes. They work to minimize workplace injuries, coordinate employee return-to-work programs, and collaborate with insurance providers, healthcare professionals, and internal teams. Their goal is to protect both the company and its employees by administering claims efficiently, reducing costs, and promoting workplace safety.

What is the difference between Workers Compensation Program Manager vs Claims Adjuster?

AspectWorkers Compensation Program ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), industry experienceAdjuster licenses, insurance certifications
Work EnvironmentOffice-based, management of programs and policiesField or office-based, handling individual claims
Employer & Industry UsageInsurance companies, large corporations, government agenciesInsurance carriers, third-party administrators

The Workers Compensation Program Manager oversees the entire workers' compensation program, focusing on policy development, compliance, and strategic management. In contrast, Claims Adjusters handle individual injury claims, assessing damages and settling cases. Both roles require industry-specific knowledge and certifications but differ in scope and responsibilities.

What are popular job titles related to Workers Compensation Program Manager jobs in Chicago, IL?

For Workers Compensation Program Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Workers Compensation Program Manager jobs in Chicago, IL look for?

The top searched job categories for Workers Compensation Program Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Workers Compensation Program Manager jobs?

Cities near Chicago, IL with the most Workers Compensation Program Manager job openings:

Workers Compensation Program Manager jobs near you

Workers' Compensation Claims Supervisor

CCMSI

Lisle, IL • On-site

$85K - $110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Overview
Position Title: Workers' Compensation Claim Supervisor
Location: Lisle, IL (hybrid reporting after training)
Schedule: 8:00 am-4:00 pm CT
Salary Range: $85,000-$110,000
CCMSI is seeking the best and brightest talent to join the Illinois Public Risk Fund who is the largest Public Entity Workers' Compensation pool in the State of Illinois.
Illinois Public Risk Fund has a dedicated CCMSI claims team with a staff of 24 and their own dedicated office space.
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Workers' Compensation Claim Supervisor is responsible for the investigation, adjustment and supervision of assigned claims. This position may be used as an advanced training position for consideration for promotion to a management position. Is accountable for the quality of claim services as perceived by CCMSI clients and within our Corporate Claim Standards.
Responsibilities
When we hire supervisors at CCMSI, we look for people-leaders who recognize that every claim impacts a real person's livelihood, hold themselves and their teams accountable for results, and approach challenges as opportunities to develop others and drive excellence.
  • Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist designated claim staff in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Qualifications
Required
  • 10+ years of Workers' Compensation claims handling experience, including full claim investigation, evaluation, and resolution.
  • Demonstrated ability to lead and oversee adjusters in a fast-paced, compliance-driven environment while maintaining quality and service standards.
  • Strong understanding of Illinois Workers' Compensation regulations, claim practices, and compliance requirements.
  • Effective communication skills with the ability to engage professionally with adjusters, clients, and internal partners.
  • Working knowledge of entry- and mid-level WC adjusting roles and workflows.
  • Reliable attendance during established client service hours for the Lisle, IL branch office.
Nice to Have
  • Prior supervisory or people-lead experience within Workers' Compensation.
  • Bachelor's degree or equivalent combination of education and experience.
  • Industry certifications such as [Certification - e.g., SIP, WCP, AIC].
  • AIC, CPCU, or ARM preferred
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.

Why You'll Love Working Here
  • 4 weeks PTO + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
    • Compliance & audit performance - adherence to jurisdictional and client standards
    • Timeliness & accuracy - purposeful file movement and dependable execution
    • Client partnership - proactive communication and strong follow-through
    • Professional judgment - owning outcomes and solving problems with integrity
    • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
  • Compensation: The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
  • Visa Sponsorship: CCMSI is unable to provide visa sponsorship for this position.
  • ADA Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Equal Opportunity Employer: CCMSI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #TPA #InsuranceCareers #IND123 #LI-Hybrid

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