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Workers Compensation Assistant Jobs in Pooler, GA

Parker's Kitchen

Claims Specialist

Savannah, GA · On-site

Manage assigned claims across multiple lines of insurance, including workers' compensation, general ... the claims process. * Assist injured employees throughout the claims process, including ...

Hyundai Motor Company

HR Compensation Specialist

GA · On-site

JOB TITLE [Biz Admin] (HR) Compensation Specialist WHAT YOU WILL DO • Assist in developing and ... Working Hours (Shift) Requirement • Employment opportunities at HMGMA will be completed in ...

Renewal by Andersen

Window Installer

Savannah, GA · On-site

$250K - $300K/yr

... auto, and workers' compensation insurance. • Must be able to bend, lift, and stoop without ... to assist you in a smooth project completion! *Pay varies based on volume and work completed.

Lessen

Licensed Plumbing Vendors

Savannah, GA · On-site

... workers' compensation insurance - Ability to meet client quality and compliance standards ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Lessen

Licensed HVAC Vendors

Savannah, GA · On-site

... workers' compensation insurance - Ability to meet client quality and compliance standards ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Lessen

Licensed HVAC Vendors

Savannah, GA · On-site

... workers' compensation insurance - Ability to meet client quality and compliance standards ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Workers Compensation Assistant information

What does a workers compensation assistant do?

A Workers Compensation Assistant supports the administration of workers’ compensation claims within an organization. Their duties typically include processing claim forms, maintaining records, communicating with insurance providers, employees, and healthcare professionals, and ensuring compliance with relevant laws and company policies. They play a key role in helping injured employees navigate the claims process and return to work safely. Attention to detail, strong organizational skills, and knowledge of workers’ compensation regulations are important for this role.

What are the key skills and qualifications needed to thrive as a workers compensation assistant, and why are they important?

To excel as a Workers Compensation Assistant, you need a solid understanding of workers compensation laws, claims processing, and administrative procedures, often supported by experience in insurance or human resources. Familiarity with claims management software, MS Office Suite, and sometimes certifications like Associate in Claims (AIC) are typically valuable. Strong attention to detail, organizational skills, and effective communication are essential soft skills for managing sensitive information and coordinating with various stakeholders. These abilities ensure accurate processing of claims, compliance with regulations, and efficient support for injured employees and employers.

What are some typical challenges a workers compensation assistant faces, and how can they be managed effectively?

As a Workers Compensation Assistant, one common challenge is balancing a high volume of case files while ensuring accuracy and compliance with regulatory deadlines. The role often involves coordinating between injured employees, healthcare providers, insurers, and internal HR teams, which can be fast-paced and detail-oriented. Effective time management, strong organizational skills, and clear communication are crucial to managing these challenges. Familiarity with claims management software and ongoing training in workers' compensation laws can also help assistants stay current and efficient in their responsibilities.

What is the difference between Workers Compensation Assistant vs Claims Specialist?

AspectWorkers Compensation AssistantClaims Specialist
Required CredentialsHigh school diploma, certification in workers' compensation or insuranceHigh school diploma, often additional insurance or claims processing certifications
Work EnvironmentOffice setting, supporting claims processing and administrative tasksOffice or remote, handling complex claims and customer interactions
Employer & Industry UsageInsurance companies, employers, third-party administratorsInsurance firms, third-party administrators, legal firms
Search & Comparison IntentUnderstanding administrative roles in workers' compensationHandling complex claims and insurance processes

The main difference is that a Workers Compensation Assistant primarily provides administrative support within workers' compensation claims, while a Claims Specialist handles more complex claims processing and decision-making. Both roles require similar certifications and work in related environments, but Claims Specialists typically have more responsibility for managing claims from start to finish.

What are the most commonly searched types of Workers Compensation jobs in Pooler, GA?

The most popular types of Workers Compensation jobs in Pooler, GA are:

What job categories do people searching Workers Compensation Assistant jobs in Pooler, GA look for?

The top searched job categories for Workers Compensation Assistant jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Workers Compensation Assistant jobs?

Cities near Pooler, GA with the most Workers Compensation Assistant job openings:

Workers Compensation Assistant jobs near you

Claims Specialist

Parker's Kitchen

Savannah, GA • On-site

Full-time

Posted 19 days ago

Parker's Kitchen rating

6.2

Company rating: 6.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Parker's is seeking a detail-oriented and customer-focused Claims Specialist to support the administration of workers' compensation, general liability, auto liability, property, unemployment, and other insurance claims from initial reporting through resolution. Working closely with the Risk Manager, Human Resources, Operations, Legal, and insurance partners, this role investigates claims, maintains accurate records, communicates with key stakeholders, and helps protect Parker's employees, customers, assets, and financial interests while minimizing organizational risk.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Claims Administration & Case Management
  • Manage assigned claims across multiple lines of insurance, including workers' compensation, general liability, auto liability, property, unemployment, and other claims.
  • Coordinate all aspects of the claim lifecycle from incident reporting through closure.
  • Notify insurance carriers of new claims and serve as the primary point of contact throughout the claims process.
  • Assist injured employees throughout the claims process, including coordinating return-to-work efforts with managers, medical providers, and Human Resources.
  • Schedule appointments, obtain medical updates, and monitor case progress.
  • Monitor claim activity and follow up with adjusters, medical providers, attorneys, employees, customers, supervisors, and leadership to facilitate timely claim resolution.
  • Conduct thorough investigations by collecting evidence, interviewing involved parties, reviewing documentation, and maintaining complete, accurate, and compliant claim records.
  • Analyze claim trends, exposures, and recurring incidents to recommend strategies that reduce risk, control costs, and improve workplace safety.
  • Prepare detailed investigative summaries, reports, and recommendations for management.

Unemployment Claims Administration
  • Prepare and defend unemployment claims by researching applicable regulations, compiling supporting documentation, and developing comprehensive responses.
  • Represent Parker's during unemployment appeal hearings, telephone hearings, mediations, and other proceedings as assigned.
  • Organize case files, prepare witnesses, present supporting documentation, and communicate the company's position professionally and effectively.
  • Maintain regular communication with Operations and Human Resources to obtain information necessary to support claim decisions.

Collaboration & Compliance
  • Partner with the Risk Manager, General Counsel, Human Resources, Operations, insurance carriers, third-party administrators, and external counsel to achieve favorable claim outcomes.
  • Assist with claim reviews, reserve evaluations, settlement discussions, and resolution strategies.
  • Identify potential legal issues including EEOC matters, wrongful termination concerns, or litigation exposure and communicate findings to appropriate leadership.
  • Prepare injury-related reports, management summaries, and other documentation as requested.
  • Ensure compliance with applicable federal, state, and local laws governing workers' compensation, unemployment, liability claims, and insurance reporting.
  • Maintain confidentiality of sensitive employee, customer, and company information.

Operational Excellence
  • Maintain organized claim files while utilizing claims data and trend analysis to improve processes, reduce risk, and support audit readiness.
  • Support departmental projects and continuous improvement efforts.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities
  • Exceptional analytical, investigative, and critical thinking skills with the ability to interpret data, identify trends, and prepare and present findings to leadership.
  • Strong attention to detail and commitment to accuracy.
  • Excellent verbal, written, and interpersonal communication skills with the ability to build strong relationships and resolve conflict professionally.
  • Excellent organizational and time management skills with the ability to manage multiple priorities independently.
  • Ability to research laws, regulations, policies, and claim documentation to support informed decision-making.
  • Knowledge of workers' compensation, unemployment, general liability claims, risk management, and applicable federal and state regulations.
  • Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint), Google Workspace, and claims management systems.

EDUCATION AND REQUIREMENTS
Required
  • Bachelor's degree, or equivalent combination of education and professional experience.
  • Experience preparing reports, claim documentation, and written correspondence.

Preferred
  • 2+ years of experience administering workers' compensation, general liability, unemployment, property, auto liability, or related insurance claims preferred.
  • Experience in retail, hospitality, convenience store, or multi-location operations.
  • Experience with claims management systems and risk management software.

Physical Requirements
  • Prolonged periods of sitting and working at a computer.
  • Frequent use of standard office equipment.
  • Ability to occasionally attend meetings, hearings, inspections, or other work-related activities as needed.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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