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Workers Compensation Assistant Jobs in Arizona (NOW HIRING)

EcoShield

Benefit Specialist

Gilbert, AZ · On-site

Leave Management Administration including short term disability, long term disability, FMLA and workers' compensation * Assist employees with benefit-related issues and questions and provide ...

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Workers Compensation Assistant information

See Arizona salary details

$12

$19

$28

How much do workers compensation assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for workers compensation assistant in Arizona is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.57 and $23.34 per hour, depending on experience, location, and employer.

How to become a workers compensation assistant?

To become a workers compensation assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Relevant experience in insurance, claims processing, or administrative roles can be beneficial, and familiarity with workers' compensation laws and claim management software may improve job prospects.

What is the difference between Workers Compensation Assistant vs Claims Specialist?

AspectWorkers Compensation AssistantClaims Specialist
Required CredentialsHigh school diploma, certification in workers' compensation or insuranceHigh school diploma, often additional insurance or claims processing certifications
Work EnvironmentOffice setting, supporting claims processing and administrative tasksOffice or remote, handling complex claims and customer interactions
Employer & Industry UsageInsurance companies, employers, third-party administratorsInsurance firms, third-party administrators, legal firms
Search & Comparison IntentUnderstanding administrative roles in workers' compensationHandling complex claims and insurance processes

The main difference is that a Workers Compensation Assistant primarily provides administrative support within workers' compensation claims, while a Claims Specialist handles more complex claims processing and decision-making. Both roles require similar certifications and work in related environments, but Claims Specialists typically have more responsibility for managing claims from start to finish.

What are the key skills and qualifications needed to thrive as a workers compensation assistant, and why are they important?

To excel as a Workers Compensation Assistant, you need a solid understanding of workers compensation laws, claims processing, and administrative procedures, often supported by experience in insurance or human resources. Familiarity with claims management software, MS Office Suite, and sometimes certifications like Associate in Claims (AIC) are typically valuable. Strong attention to detail, organizational skills, and effective communication are essential soft skills for managing sensitive information and coordinating with various stakeholders. These abilities ensure accurate processing of claims, compliance with regulations, and efficient support for injured employees and employers.

What does a workers compensation assistant do?

A Workers Compensation Assistant supports the administration of workers’ compensation claims within an organization. Their duties typically include processing claim forms, maintaining records, communicating with insurance providers, employees, and healthcare professionals, and ensuring compliance with relevant laws and company policies. They play a key role in helping injured employees navigate the claims process and return to work safely. Attention to detail, strong organizational skills, and knowledge of workers’ compensation regulations are important for this role.

What are some typical challenges a workers compensation assistant faces, and how can they be managed effectively?

As a Workers Compensation Assistant, one common challenge is balancing a high volume of case files while ensuring accuracy and compliance with regulatory deadlines. The role often involves coordinating between injured employees, healthcare providers, insurers, and internal HR teams, which can be fast-paced and detail-oriented. Effective time management, strong organizational skills, and clear communication are crucial to managing these challenges. Familiarity with claims management software and ongoing training in workers' compensation laws can also help assistants stay current and efficient in their responsibilities.
What are the most commonly searched types of Workers Compensation jobs in Arizona? The most popular types of Workers Compensation jobs in Arizona are:
What are popular job titles related to Workers Compensation Assistant jobs in Arizona? For Workers Compensation Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Workers Compensation Assistant jobs in Arizona look for? The top searched job categories for Workers Compensation Assistant jobs in Arizona are:
Workers Compensation Assistant jobs near you

Workers' Compensation Injury Counselor

U-Haul

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

148th of 171 rated vehicle equipment hire

Job description

Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
This position is not eligible for employer sponsorship.
To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.
Risk Management is seeking a highly organized, detail-oriented Workers' Compensation Injury Counselor to serve Team Member who have been injured on the job. Under the direction of the Workers' Compensation Program Lead and Director of Risk Management, the successful candidate will coordinate all related activity with local team management, the Third-Party Administrator, medical case management (when appropriate), and outside counsel (when necessary) in bringing each Workers' Comp claim to its best possible resolution.
Essential Duties:
  • Assist, support and guide injured Team members through the workers' compensation claims process, addressing questions as needed.
  • Promptly and thoroughly investigate newly reported work-related injuries to determine compensability.
  • Ensure injured Team members receive the appropriate medical care throughout the claims process.
  • Maintain accurate, current records for each claim, incident details, and financial information.
  • Maintain appropriate levels of communication with all parties involved.
  • Coordinate with facility managers and U-Haul executive management to facilitate Return to Work when feasible and appropriate.
  • Manage all key components (including medical, indemnity, legal) of each claim to ensure optimum handling and best possible solution.
  • Coordinate settlement negotiations.
  • Coordinate activities with vendor partners (MSAs, surveillance, diagnostic testing, subrogation, etc.).
  • Assist with bill/invoice review (review, reconciliation, submittal).
  • Assist WC Program Lead with mentoring/training other Injury Counselors as necessary.

Requirements:
  • In-depth knowledge of Workers' Compensation claims handling process, and a minimum of two years' experience in managing Indemnity claims, and/or serving as liaison between injured workers and insurance professionals.
  • Proficiency in managing expectations from business partners such as attorneys, claims adjusters, and vendors.
  • Proficiency in the determination of injury claim values based on available medical and legal factors.
  • Ability to work under pressure and meet deadlines.
  • Successful candidates will have proven successful track record of being hard-hitting, enthusiastic individuals who accomplish goals in a fast-paced work environment.
  • Strong research skills
  • Superb verbal and written communication and organization skills
  • Attention to detail
  • Strong multi-tasking skills
  • Teamwork and desire to help people
  • Strong aptitude for technology

U-Haul Offers:
  • Medical insurance
  • Prescription drug plans
  • Dental & Vision plan with hearing care discounts
  • Onsite medical clinic for team members and eligible family members
  • New indoor fitness gym (Midtown Phoenix campus)
  • Get Fit Gym Reimbursement Program
  • Registered Dietitian Program
  • WeightWatchers®
  • CVS Virtual Care
  • U-Haul Kids Program
  • 24-Hour Nurse Line
  • Wellness Program (Healthier You initiatives & challenges)
  • Mindset App Reimbursement
  • Pet Insurance & Wellness plans
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U-Haul University®
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • Company-paid life insurance
  • Voluntary life insurance options
  • Short-Term and Long-Term Disability
  • Critical Illness, Accident & Hospital Indemnity plans
  • Business & business travel insurance
  • MetLaw Legal Program
  • MetLife Auto & Home Insurance
  • LifeLock Identity Theft Protection
  • Dave Ramsey's SmartDollar® Financial Wellness Program
  • U-Haul Federal Credit Union
  • Paid holidays, vacation, and sick time
  • You Matter Employee Assistance Program (EAP)
  • Discounts on cell phone plans, hotels, computers, vehicles & more
  • Community involvement & volunteer opportunities
  • U-Haul Mothers Program (Paid maternity leave)

#LI-DJ1
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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