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Worker Compensation Claim Assistant Jobs (NOW HIRING)

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

Claim Assistant The Claim Assistant plays an important role in ensuring claims are handled in a ... IFG Companies offers competitive compensation and benefits, currently including medical, dental ...

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Worker Compensation Claim Assistant information

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How much do worker compensation claim assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for worker compensation claim assistant in the United States is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $32.69 per hour, depending on experience, location, and employer.

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The most popular types of Worker Compensation Claim jobs are:

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Infographic showing various Worker Compensation Claim Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $55,061 per year, or $26.5 per hour.

Worker's Compensation Administrator I

Fort Smith, AR • On-site

ArcBest
Transportation and Warehousing • 10K+ employees
Learn more about ArcBestexternal

$35K/yr

Other

This job post has expired today. Applications are no longer accepted.

ArcBest rating

8.5

Company rating: 8.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Job Description

The Worker's Compensation Administrator manages all aspects of a workers' compensation file for multiple jurisdictions, including claims ranging from soft tissue to catastrophic injuries such as paralysis, amputations, and fatalities. This position leverages a network of professional resources including doctors, nurses, attorneys, and regulators to facilitate ArcBest's mission of restoring the lives of their injured employees. The Worker's Compensation Administrator has a reserve and settlement authority of $35,000 as determined after training and approval by upper management. This position must be able to adequately assert the reserve and settlement authority according to ArcBest's best practices.

Responsibilities

  • Review, examine, analyze, and investigate workers' compensation claims for compensability.

  • Adjust claims according to state specific statues and regulations.

  • Provide accurate mathematical calculations for claims financial exposure.

  • Communicate the workers' compensation benefits, process, and requirements to injured workers.

  • Establish claims reserves and adjust reserve throughout the claim for anticipated exposure.

  • Provide financial information regarding claims cost and employee status to different Company departments.

  • Prepare and issue mandated requirement for documents.

  • Coordinate medical treatment for injured workers.

  • Identify and pursue cases with subrogation potential.

  • Act as a liaison between the injured worker, legal counsel, and medical providers.

  • Review and interpret medical reports.

  • Attend hearings, trials, and claim reviews.

  • Process indemnity payments.

  • Approve changes related to workers' compensation claim file.

  • Manage litigation and negotiate settlements on a claim file.

  • Advise defense counsel and independent adjusters.

  • Demonstrate professional diplomacy during all interactions with injured workers, outside vendors, and team members.

  • Obtain appropriate licenses and certifications as required by assigned jurisdiction.

  • Direct investigations of serious accidents and injuries, as needed.

  • Answer after-hours calls.

  • Other duties and projects, as assigned.

Requirements Education:

  • Bachelor's Degree, preferred

  • Experience may be considered in lieu of formal education.

Experience:
  • 3 years of experience with casualty and/or workers' compensation claims, preferred
Computer Skills:
  • Proficient in Microsoft Office Suite, preferred
Certifications:
  • Arkansas Adjuster License within 1 Year, required
Competencies:

  • Accuracy and Attention to Detail

  • Claims Advocacy

  • Communication

  • Decision Making and Critical Thinking

  • Knowledge of Claims

  • Managing Multiple Priorities

  • Negotiation and Settlement

  • Workers' Compensation Claim Investigation

Other Details Work Hours:
  • Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.
Travel Requirements:
  • Occasional (25%-50%)
Compensation:
  • This is a salary position paid biweekly.
About Us

ArcBest® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View™, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.

An Equal Opportunity Employer M/F/Vet/Disability

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