ZipRecruiter

Log In

1

Worker Compensation Claim Advocate Jobs (NOW HIRING)

CCMSI

Workers' Compensation Claim Adjuster

Lisle, IL · On-site

$55K - $65K/yr

Overview Workers' Compensation Claim Advocate (Adjuster) Location: Lisle, IL (Hybrid - In office 2x/month after training) Schedule: Monday-Friday, 8:00 AM to 4:30 PM CST Salary Range: $55,000 - $65 ...

CCMSI

Workers' Compensation Claim Adjuster

Lisle, IL · On-site

$55K - $65K/yr

Workers' Compensation Claim Advocate (Adjuster) Location: Lisle, IL (Hybrid - In office 2x/month after training) Schedule: Monday-Friday, 8:00 AM to 4:30 PM CST Salary Range: $55,000 - $65,000 Client ...

CCMSI

Workers' Compensation Claim Adjuster

Lisle, IL · On-site

$65K - $84K/yr

OverviewWorkers' Compensation Claim Advocate (Adjuster) Location: Lisle, IL (Hybrid - In office 2x ... The Workers' Compensation Claim Advocate position is responsible for the investigation and ...

CCMSI

Workers' Compensation Claim Specialist

Irvine, CA · On-site

$85K - $95K/yr

Overview Workers' Compensation Claim Specialist Location: Irvine, CA (reporting remotely) Schedule: Mon - Fri 8:00am - 4:30 pm (PST) Salary Range: $85,000 - $95,000 (depending on experience) Build ...

CCMSI

Workers' Compensation Claim Specialist

Concord, CA · Remote

$88K - $92K/yr

Workers' Compensation Claim Specialist Location: Irvine, CA - reporting remotely Schedule: Mon - Fri 8:00 am - 4:30 pm (PST - flexible start time) Salary Range: $88,000 - $92,000 (depending on ...

CCMSI

Workers' Compensation Claim Specialist

Concord, CA · Remote

$88K - $92K/yr

Overview Workers' Compensation Claim Specialist Location: Irvine, CA - reporting remotely Schedule: Mon - Fri 8:00 am - 4:30 pm (PST - flexible start time) Salary Range: $88,000 - $92,000 (depending ...

CCMSI

Workers' Compensation Claim Specialist

Concord, CA · On-site

$88K - $92K/yr

Overview Workers' Compensation Claim Specialist Location: Irvine, CA - reporting remotely Schedule: Mon - Fri 8:00 am - 4:30 pm (PST - flexible start time) Salary Range: $88,000 - $92,000 (depending ...

CCMSI

Workers' Compensation Claim Consultant

Irvine, CA · Remote

$80K - $95K/yr

Workers' Compensation Claim Consultant Location: Irvine, CA (reporting remotely) Schedule: 8:00 am - 4:30 pm (PST) Salary Range: $80,000 - $95,000 (depending on experience) Build Your Career With ...

next page

Showing results 1-20

All JobsGovernment JobsLabor And Employment JobsWorkers Compensation Specialist JobsWorker Compensation Claim Advocate Jobs

Worker Compensation Claim Advocate information

See salary details

$12

$26

$44

How much do worker compensation claim advocate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for worker compensation claim advocate in the United States is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $32.69 per hour, depending on experience, location, and employer.

What does a worker compensation claim advocate do?

A Worker Compensation Claim Advocate helps employees navigate the process of filing and managing claims related to workplace injuries or illnesses. They assist workers in understanding their rights, gathering necessary documentation, and communicating with insurance companies or employers to ensure claims are handled correctly. Advocates often work to resolve disputes, provide guidance on legal procedures, and ensure that injured workers receive the benefits and support they are entitled to under workers’ compensation laws. Their goal is to make the often complex claims process as smooth and fair as possible for employees.

What are the key skills and qualifications needed to thrive as a worker compensation claim advocate?

To thrive as a Worker Compensation Claim Advocate, you need a thorough understanding of workers' compensation laws, case management, and claim investigation, often supported by a relevant bachelor's degree or certification in insurance or claims management. Familiarity with claims management software, legal documentation systems, and regulatory databases is typically required. Exceptional communication, negotiation skills, and empathy are vital for effectively supporting claimants and liaising between stakeholders. These competencies ensure fair and efficient claim resolution, compliance with regulations, and positive outcomes for both employees and employers.

What are some common challenges faced by a worker compensation claim advocate when handling complex claims?

One of the main challenges Worker Compensation Claim Advocates encounter is managing cases that involve multiple stakeholders, such as employers, medical providers, and insurance companies, each with their own interests and requirements. Advocates also often deal with incomplete or conflicting documentation, which requires strong investigative and communication skills to resolve. Balancing a high caseload while ensuring each claimant receives fair representation can be demanding, so effective time management and attention to detail are essential. Regular collaboration with legal, medical, and HR teams is also a key part of overcoming these challenges and ensuring successful claim outcomes.

What is the difference between Worker Compensation Claim Advocate vs Worker Compensation Claims Adjuster?

AspectWorker Compensation Claim AdvocateWorker Compensation Claims Adjuster
CredentialsTypically requires legal or claims certification, knowledge of workers' comp lawsRequires claims adjusting licenses, insurance knowledge
Work EnvironmentLegal settings, claimant representation, advocacy rolesInsurance companies, claims departments, field or office work
Employer & IndustryLegal firms, advocacy organizations, employers' legal teamsInsurance carriers, third-party administrators, employers
Search & Comparison IntentUnderstanding advocacy roles in workers' compUnderstanding claims processing and adjustment

Worker Compensation Claim Advocates focus on representing and advising injured workers through legal and advocacy services, while Worker Compensation Claims Adjusters evaluate and process claims on behalf of insurance companies. Both roles require knowledge of workers' compensation laws but serve different functions within the industry.

What are popular job titles related to Worker Compensation Claim Advocate jobs?

For Worker Compensation Claim Advocate jobs, the most frequently searched job titles are:

Infographic showing various Worker Compensation Claim Advocate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $55,061 per year, or $26.5 per hour.

Workers' Compensation Claim Adjuster

Lisle, IL • On-site

CCMSI
Insurance Services • 1 - 5K employees
Learn more about CCMSIexternal

$55K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

CCMSI rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Overview
Workers' Compensation Claim Advocate (Adjuster)
Location: Lisle, IL (Hybrid - In office 2x/month after training)
Schedule: Monday-Friday, 8:00 AM to 4:30 PM CST
Salary Range: $55,000 - $65,000
Client Support: Dedicated Client Account (Illinois Public Risk Fund)
CCMSI is seeking the best and brightest talent to join the Illinois Public Risk Fund who is the largest Public Entity Workers' Compensation pool in the State of Illinois.
Illinois Public Risk Fund has a dedicated CCMSI claims team with a staff of 21 and their own dedicated office space.
At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.
Reasons you should consider a career with CCMSI:
    • Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
    • Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
    • Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
    • Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

The Workers' Compensation Claim Advocate position is responsible for the investigation and adjustment of assigned workers' compensation claims. This position may be used as an advanced training position for promotion consideration for supervisory/management positions. The position is also accountable for the quality of workers' compensation claim services as perceived by CCMSI clients and within our corporate claim standards.
Responsibilities
  • Investigate, evaluate and adjust workers' compensation claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated workers' compensation claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of workers' compensation claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated workers' compensation claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Review and maintain personal diary on claim system.
  • Assess and monitor subrogation claims for resolution.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the workers' compensation claim adjustment process.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Excellent oral and written communication skills.
  • Initiative to set and achieve performance goals.
  • Good analytic and negotiation skills.
  • Knowledge of all lower level claim position responsibilities.
  • Must be detail oriented and a self-starter with strong organizational abilities.
  • Ability to coordinate and prioritize required.
  • Flexibility, accuracy, initiative and the ability to work with minimum supervision.
  • Discretion and confidentiality required.
  • Reliable, predictable attendance within client service hours for the performance of this position.
  • Responsive to internal and external client needs.
  • Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience
3+ years workers' compensation claim experience is required (if you do not meet this requirement but feel you have the proper background, please apply)
Computer Skills
Proficient with Microsoft Office programs.
Certificates, Licenses, Registrations
IL or TX Adjuster's license is preferred.
AIC, ARM or CPCU Designation preferred.
CORE VALUES & PRINCIPLES
Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.
CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.
Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.
ADA Accommodations:
CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.
Equal Opportunity Employer:
CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.
#CCMSICareers #IllinoisPublicRiskFund #WorkersCompensation #ClaimsCareers #ILJobs #WorkLifeBalance #EmployeeOwned #ESOP #GreatPlaceToWorkCertified #ClaimsCareers #AdjusterJobs #CareerGrowth #InsuranceIndustry #RemoteWork #CCMSIJobs #JoinOurTeam #IND123 #LI-Hybrid

What CCMSI employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply