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Work Study Cell Phone Customer Service Jobs (NOW HIRING)

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Comfortable talking with clients over the phone * Ability to multitask and adapt to change ... If you are a motivated individual with a passion for client services, we encourage you to apply.

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How much do work study cell phone customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for work study cell phone customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work Study Cell Phone Customer Service representative, and why are they important?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are examples of work study jobs?

Work study jobs include positions such as cell phone customer service representatives, library assistants, administrative aides, and campus tech support. These roles often involve customer interaction, data entry, or technical tasks and typically require good communication skills and reliability. They are available to students and usually offer flexible hours to accommodate class schedules.

What are some high paying customer service jobs?

High paying customer service jobs include roles such as customer service managers, technical support specialists, and sales account managers, often requiring strong communication skills and industry knowledge. These positions typically offer higher salaries due to increased responsibilities, specialized skills, or experience levels, and may involve working in sectors like technology, finance, or healthcare.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position in a work-study cell phone customer service role is typically considered a good entry-level job. It provides experience in communication, problem-solving, and technical support, which can be valuable for future career growth. The role often requires basic computer skills and customer interaction, making it accessible for those starting their careers.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What are some common challenges faced by Work Study Cell Phone Customer Service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What jobs can I work from my phone?

Work Study Cell Phone Customer Service jobs can often be performed remotely using a smartphone, especially if the role involves communicating with customers via calls, chats, or emails. These positions typically require basic technical skills, a reliable internet connection, and sometimes specific apps or platforms to manage customer interactions.

What are Work Study Cell Phone Customer Service jobs?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.
More about Work Study Cell Phone Customer Service jobs
What cities are hiring for Work Study Cell Phone Customer Service jobs? Cities with the most Work Study Cell Phone Customer Service job openings:
What are the most commonly searched types of Cell Phone Customer Service jobs? The most popular types of Cell Phone Customer Service jobs are:
What states have the most Work Study Cell Phone Customer Service jobs? States with the most job openings for Work Study Cell Phone Customer Service jobs include:
Infographic showing various Work Study Cell Phone Customer Service job openings in the United States as of June 2026, with employment types broken down into 13% As Needed, 38% Full Time, and 49% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.
Federal Work Study Student, Student Life, Student Services

Federal Work Study Student, Student Life, Student Services

UTMB Health

Galveston, TX • Hybrid

$14.25 - $18/hr

Full-time

Posted 27 days ago


UTMB Health rating

7.3

Company rating: 7.3 out of 10

Based on 165 frontline employees who took The Breakroom Quiz

292nd of 870 rated healthcare providers


Job description

Minimum Qualifications: 

  • Strong organizational and communication skills.
     
  • Ability to work in an athletic environment.
     
  • Attention to detail and ability to manage multiple tasks.
     
  • Enthusiasm for sports and student activities.
     

Job Summary: 
The Intramural Sports Assistant supports the Office of Student Life in the coordination and administration of intramural sports programs and related activities. This position focuses on ensuring the smooth operation of all intramural sports events and activities.
 

Job Duties:

  • Attend and oversee intramural sports league games. 
     
  • Prepare courts & fields prior to games. Set up and break down equipment for intramural games.
     
  • Ensure all equipment is stored properly after use.
     
  • Check players into games and verify their eligibility.
     
  • Operate the scoreboard for basketball games.
     
  • Input scores and other relevant data into the IM Leagues website (intramural software program).
     
  • Pick up and return sports binders to and from the Office of Student Life.
     
  • Attend all intramural staff meetings that are scheduled. 
     
  • Communicate with the Office of Student Life staff about any issues, concerns or problems during intramural games. 
     

Salary Range:
Commensurate with experience 
 

Additional Notes:

  • This job description is not intended to list every responsibility or task. Duties may evolve based on departmental needs and student strengths.
     
  • This role is ideal for students who enjoy working in a dynamic and athletic environment and have a passion for sports and student engagement.
    Federal Work-Study Eligibility: Must be eligible for Federal Work-Study as determined by the financial aid office.
     

Submit to: Office of Financial Aid
Attention: Yvonne Holmes, Federal Work Study Manager & Sr. Enrollment Specialist
Email: ydholmes@utmb.edu 
 

Department Name: Office of Student Life
 

Hiring Manager (name, email, phone): Michelle Conley, Director of Student Life    
email maconley@utmb.edu  Phone (409) 772-3958
 

Supervisor (name, email, phone): Scott Boeh, AVP, University Student Services & Registrar 
email wsboeh@utmb.edu   Phone (409) 772-9803
 

Job Title: Federal Work Study Student | Intramural Sports Assistant – Office of Student Life
 

Hours: 6-10 hours/week During the academic term, students may only work up to 19 hours per week. Evening attendance is required due to game schedules.
 

Location: Hybrid/UTMB Campus Alumni Field House
 

Department: Office of Student Life (dept# 222200)
 

Reporting Structure:
This position reports directly to the Director of Student Life. Federal Work Study Student Assistants will work closely with Student Life Program Specialists/Staff.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.


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