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Work Study Cell Phone Customer Service Jobs (NOW HIRING)

usahs

Federal Work Study

Saint Augustine, FL

$29.25 - $40/hr

... service activities. This program allows students the opportunity to gain valuable work experience while earning their work study funds. Federal Work-Study positions are available in areas such as ...

Ivy Tech

Federal Work Study

Sellersburg, IN · On-site

Federal Work Study positions are federally funded, part-time positions. Most positions are located ... All positions will require customer service. Some positions may also require clerical, computing ...

Liberty

SFS Work Study

Lynchburg, VA

$12.77/hr

Student Financial Services (SFS) Work Study employees are responsible and accountable to the Administrative Specialist for Student Financial Services at Liberty University. The SFS Work Study ...

Liberty University

SFS Work Study

Lynchburg, VA · On-site

$12.77/hr

Student Financial Services (SFS) Work Study employees are responsible and accountable to the Administrative Specialist for Student Financial Services at Liberty University. The SFS Work Study ...

Ntc

Work-Study/Student - Library

Wausau, WI · On-site

$14/hr

Work-study or student positions are specifically intended for students, so if you are not a student ... Excellent customer service skills and the ability to work independently with minimal supervision

Ancora Education

Federal Work Study

Mcallen, TX · On-site

$15/hr

JOB SUMMARY Key to success in the Federal Work Study position is to maintain a high level of ... Greet Customers  Other duties as assigned by Management MINIMUM REQUIREMENTS  Must be ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr (+ commission)

... customers and help to interest them in our products and services and direct them to further ... Our Services Include: Smartphone Sales Electronic Sales Professional Cell Phone & Wireless ...

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Work Study Cell Phone Customer Service information

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$12

$23

$35

How much do work study cell phone customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work study cell phone customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What cities are hiring for Work Study Cell Phone Customer Service jobs?

Cities with the most Work Study Cell Phone Customer Service job openings:

What are the most commonly searched types of Cell Phone Customer Service jobs?

The most popular types of Cell Phone Customer Service jobs are:

What states have the most Work Study Cell Phone Customer Service jobs?

States with the most job openings for Work Study Cell Phone Customer Service jobs include:

Work Study Cell Phone Customer Service jobs near you
Infographic showing various Work Study Cell Phone Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Federal Work Study

Thomas Jefferson University Hospitals, Inc.

Philadelphia, PA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Jefferson Health rating

7.6

Company rating: 7.6 out of 10

Based on 352 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers

Job description

Job Details

The Student Work Study position provides currently enrolled university students with part-time employment opportunities that support departmental operations while fostering professional growth and skill development. Student employees may be federally funded through the Federal Work-Study Program or institutionally funded; however, job responsibilities and performance expectations remain consistent regardless of funding source.
Student Work Study employees perform a variety of entry-level administrative, operational, customer service, research, or program support duties, depending on departmental needs. Responsibilities may include assisting with office tasks, supporting events and programs, providing front-line customer service, data entry, filing, light research assistance, technology support, or other general support functions.
This role is designed to complement the student's academic experience by promoting workplace readiness, accountability, communication skills, and time management. Student employees are expected to maintain professionalism, confidentiality (where applicable), and compliance with university policies while balancing work responsibilities with their academic commitments.
Positions are part-time, scheduled around academic coursework, and limited to the maximum allowable weekly hours in accordance with university and funding guidelines.

Job Description


Summary
The Student Work Study position provides currently enrolled university students with part-time employment opportunities that support departmental operations while fostering professional growth and skill development. Student employees may be federally funded through the Federal Work-Study Program or institutionally funded; however, job responsibilities and performance expectations remain consistent regardless of funding source.Student Work Study employees perform a variety of entry-level administrative, operational, customer service, research, or program support duties, depending on departmental needs. Responsibilities may include assisting with office tasks, supporting events and programs, providing front-line customer service, data entry, filing, light research assistance, technology support, or other general support functions.This role is designed to complement the student's academic experience by promoting workplace readiness, accountability, communication skills, and time management. Student employees are expected to maintain professionalism, confidentiality (where applicable), and compliance with university policies while balancing work responsibilities with their academic commitments.Positions are part-time, scheduled around academic coursework, and limited to the maximum allowable weekly hours in accordance with university and funding guidelines.
Job Duties
  • Assists in the day to day maintenance and responsibilities of the assigned department
  • Responsible for clerical functions including answering phones, filing, scheduling, organizing, etc.
  • Responsible for other reasonable, related duties as assigned

Minimum Qualifications
  • High School Diploma/GED

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Temporary

Employee Entity

Thomas Jefferson University

Primary Location Address

1015 Walnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here

What Jefferson Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Jefferson Health logo

About Jefferson Health

Sourced by ZipRecruiter

Jefferson Health is a revered name in the healthcare sector, based in Philadelphia, Pennsylvania, US. This nonprofit health system is dedicated to delivering high-quality, compassionate clinical care and services across the region. The organization was founded in 1824 as Jefferson Medical College, and over the years, it has grown into a vast network of physicians and specialists, hospitals, outpatient and urgent care facilities. Offering a comprehensive range of healthcare services, Jefferson Health covers areas including cancer care, neuroscience, orthopedics, and cardiovascular care, among others. The organization's mission is to improve lives by promoting overall health and wellness, emphasizing value-based care, and making innovative medical advancements. Besides, one of their notable achievements includes being recognized by the National Academy of Medicine as a national leader in patient safety improvements.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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