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Work Study Cell Phone Customer Service Jobs in O Fallon, IL

Customer Service Representative

Black Jack, MO ยท On-site

$15 - $20.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Florissant, MO ยท On-site

$14.75 - $20/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Saint Louis, MO ยท On-site

$15.50 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Saint Louis, MO ยท On-site

$15.50 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Saint Louis, MO ยท On-site

$15.50 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Saint Louis, MO ยท On-site

$15.50 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Florissant, MO ยท On-site

$14.75 - $20/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Saint Louis, MO ยท On-site

$15.50 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Saint Louis, MO ยท On-site

$15.50 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Hazelwood, MO ยท On-site

$15 - $20.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Florissant, MO ยท On-site

$14.75 - $20/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Customer Service Representative

Saint Louis, MO ยท On-site

$15.50 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

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Work Study Cell Phone Customer Service information

See O Fallon, IL salary details

$11

$21

$32

How much do work study cell phone customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for work study cell phone customer service in O'Fallon, IL is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What cities near O'Fallon, IL are hiring for Work Study Cell Phone Customer Service jobs?

Cities near O'Fallon, IL with the most Work Study Cell Phone Customer Service job openings:

Infographic showing various Work Study Cell Phone Customer Service job openings in O'Fallon, IL as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 30% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,769 per year, or $21.5 per hour.

Student Worker - Work Study Program

Harris-Stowe State University

Saint Louis, MO โ€ข On-site

$13.50 - $15.25/hr

Other

Re-posted 21 days ago


Job description

 

Harris-Stowe State University is a historically Black institution (HBCU) located in the heart of vibrant midtown St. Louis, Missouri. Harris-Stowe’s beautiful campus is minutes from the renowned Gateway Arch, St. Louis Zoo, St. Louis Art and History Museums, Forest Park, and other cultural and educational institutions. Harris-Stowe’s diverse faculty and staff provide a wide range of academic programs to one of the St. Louis region's most culturally diverse student bodies.


The Harris-Stowe State University Student Employment Program comprised of Federal Work Study, Grants and Sponsored Programs. 

Position Purpose 

  • The College Work Study student will provide basic administrative task assistance within an assigned departmental area. 


Duties and Responsibilities 

PROVIDE ADMINISTRATIVE ASSISTANCE: The College Work Study student may assist with answering and directing incoming calls, greeting and escorting students and visitors, scanning and filing paperwork, entering information into databases, maintaining cleanliness and organization of the department, assisting with projects or events, and other general administrative tasks and errands. 

DEMONSTRATE PROFESSIONALISM AND QUALITY CUSTOMER SERVICE: The College Work Study student will demonstrate professionalism and provide quality customer service in accordance with the College’s values. Additionally, they will maintain positive working relationships, make decisions and solve problems. The College Work Study student will maintain confidentiality, positive communication, accurate records, and an organized, safe working environment. The College Work Study student will also exhibit flexibility, willingness to learn, ability to adapt to change, and maintain current technology skills.


Qualifications – Education, Experience, and Skills 

  • Currently enrolled student at Harris-Stowe State University and eligible for a College Work Study position as defined by the Financial Aid Office. 
  • Ability to work with computers and general office equipment.Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).


*Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).


EOE Statement

Harris-Stowe State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

The above statements are intended to describe the general nature and level of work being performed and assigned for this position. This is not an exhaustive list, nor is it limited to all duties and responsibilities associated with the position.  HSSU management reserves the right to amend and change the responsibilities to meet business and organizational needs as necessary.