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Work Study Cell Phone Customer Service Jobs in Arizona

Aero Performance

Be Seen First

Counter and Phone Customer Service ~ Aviation Parts and Supplies

Chandler, AZ · On-site

$22 - $30/hr

... phone and email as well as walk-in/retail customer service. What we'll expect from you: * Process ... We use E-Verify to validate eligibility to work in the United States. Company Description Aircraft ...

Mohave College

Student Work Study 26-27

Kingman, AZ

$15.75/hr

... Federal Work Study Program. Student employees play an important role in supporting College ... Whether assisting in an office, supporting student services, helping with special projects, or ...

Mohave Community College

Student Work Study 26-27

AZ · On-site

$15.75/hr

... Federal Work Study Program. Student employees play an important role in supporting College ... Whether assisting in an office, supporting student services, helping with special projects, or ...

CoolSys

Customer Service Representative

Phoenix, AZ · On-site

$20/hr

Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more ... Work closely with other departments (e.g., sales, technical support) to resolve complex customer ...

Collabera

Customer Service Representative

Chandler, AZ · On-site

$20 - $21/hr

Requirement of 2 or more years of customer service experience. * Attendance is a must in this role ... Must be able to work in a virtual setting on site during training. * Cell phone usage will be ...

U-Haul

Customer Service Representative

Kingman, AZ · On-site

$14.25 - $19.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Phoenix, AZ

$16 - $21.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Lakeside, AZ · On-site

$13.75 - $18.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Chandler, AZ · On-site

$15.75 - $21.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Queen Creek, AZ · On-site

$16 - $21.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Peoria, AZ · On-site

$15.75 - $21.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

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All JobsWork Study Cell Phone Customer Service JobsWork Study Cell Phone Customer Service Jobs in Arizona

Work Study Cell Phone Customer Service information

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What are the most commonly searched types of Cell Phone Customer Service jobs in Arizona?

The most popular types of Cell Phone Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Work Study Cell Phone Customer Service jobs?

Cities in Arizona with the most Work Study Cell Phone Customer Service job openings:

Work Study Cell Phone Customer Service jobs near you

CPR Cell Phone Repair Technician

CPR Cell Phone Repair

Phoenix, AZ • On-site

$15/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

CPR Cell Phone Repair rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Cell Phone Repair Technician
AVG ALL IN PAY WITH BASE AND BONUSES $16-$18/HR
CPR Cell Phone Repair by Amtel Repair. Amtel Repair has an incredible working environment, a world-class team that loves solving tough challenges, and a vision to change the world one device at a time. Our technicians are problem solvers who specialize in a wide variety of electronic device repairs, including Cell phones, Tablets, computers, laptops, game consoles and much more.
Amtel Repair is looking for candidates with good people skills, customer service experience, and a knack for technology! Sales experience is a plus. Candidates must be willing to learn electronic repairs.
How We're Different
We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow!
» Bonus Incentives
» Health Benefits
» PTO
» 401k
» Pay Advances
» Promotion Opportunities!
» Child Care FSA (DCA) Benefit
Responsibilities
• Engage with and assess customer device needs to deliver outstanding service.
• Resolve customer issues relating to equipment problems by repairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technology in the industry.
Qualifications
• High School diploma or equivalent
• Face-to-face customer service experience
• Experience with product service support or troubleshooting electronics
• Selling accessories, device care along with smart watches, headsets and other like products
• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office or Google equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• Sales experience is a big plus
• Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)

What CPR Cell Phone Repair employees say

Pay

Benefits

Hours and flexibility

Workplace

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