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TubeScience

Creator Partnerships Manager

$85K/yr

... that work for both sides while staying within budget Manage all creator onboarding logistics - contracts, payment setup coordination, etc. Handle whitelisting and ad account access - connecting ...

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As of Jul 2, 2026, the average yearly pay for work study ad creator in the United States is $62,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $79,500.00 per year, depending on experience, location, and employer.
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Customer Success Manager, Amazon Creator Ad Partnerships

Customer Success Manager, Amazon Creator Ad Partnerships

Amazon

New York, NY

Full-time

Posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,921 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

The Customer Success Manager (CSM) drives excellence in premium creator advertising by orchestrating successful brand integrations and campaign delivery for Amazon's Creator Ad Partnerships. This role champions advertiser success through expert project management, strategic optimization, and seamless coordination across our portfolio of influential creators and properties.
Working closely with Account Executives and cross-functional partners, you ensure campaign success from pre-sale through execution to analysis, while maintaining creator best practices.

You serve as the trusted advisor to brands investing in creator-led advertising, leveraging data-driven insights and industry best practices to deliver measurable results.Your position requires both operational excellence and strategic thinking to maintain the premium quality of our creator portfolio while driving results against advertiser KPIs. Through proactive relationship management, analytical rigor, and flawless execution, you help brands effectively connect with audiences through our creators.You combine client service excellence, operational expertise, and strategic insight to ensure advertiser satisfaction, driving retention and advertiser growth in the Creator landscape.
Key job responsibilities
Drive end-to-end sales process support for partnered account executives and designated key accounts
Own the client experience and communication throughout the campaign lifecycle, from pre-sale through execution to post-campaign analysis
Lead campaign success metrics and optimization strategies to ensure client satisfaction and retention
Serve as the primary point of contact for client communications and campaign updates, managing multiple complex workstreams simultaneously
Work cross-functionally on bespoke, custom executions, defining new workflows when necessary
Deliver cross-platform insights with recommended areas of improvement across multi-platform campaigns including, but not limited to, YouTube, social media, podcasts, and live events


About the team
Amazon Creator Ad Partnerships transforms how brands connect with audiences across digital landscapes. We deliver premium, digital-first experiences through multi-platform advertising solutions collaborating with today's most influential voices across sports, entertainment, and culture. Our creator portfolio includes New Heights with Jason & Travis Kelce, Mind the Game with LeBron James and Steve Nash, Baby, This is Keke Palmer, We Playin' Spades and Armchair Expert with Dax Shepard, The Zach Sang Show and How I Built This with Guy Raz.

Our Amazon Music Livestream offering provides a complete entertainment destination from global premiere festivals like Outside Lands and Primavera Sound to intimate city sessions that extend our reach from screens to stages worldwide. Through these premium entertainment experiences, we transform advertising into cultural moments that rival traditional media. Our unique position enables authentic brand integrations that enhance the customer experience while delivering measurable results across the entire marketing funnel.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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