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Work From Home Virtual Call Center information

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How much do work from home virtual call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for work from home virtual call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Virtual Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Virtual Call CenterWork From Home Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentRemote, often in a call center setup at homeRemote, home-based customer support role
Employer & IndustryCall centers, telecommunication, retail, healthcareVarious industries including retail, tech, finance
Common Search/ComparisonYesYes

Both roles involve remote customer interaction, but a Work From Home Virtual Call Center typically refers to working within a larger call center environment handling multiple clients, while a Work From Home Customer Service Representative usually focuses on supporting a specific company's customers directly. The skills and credentials are similar, but the scope and employer type may differ.

More about Work From Home Virtual Call Center jobs
What cities are hiring for Work From Home Virtual Call Center jobs? Cities with the most Work From Home Virtual Call Center job openings:
What states have the most Work From Home Virtual Call Center jobs? States with the most job openings for Work From Home Virtual Call Center jobs include:
What job categories do people searching Work From Home Virtual Call Center jobs look for? The top searched job categories for Work From Home Virtual Call Center jobs are:
Work From Home Virtual Call Center jobs near you
Infographic showing various Work From Home Virtual Call Center job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $29,250 per year, or $14.1 per hour.
Call Center Representative

Call Center Representative

InfoCision - Work at Home

Indianapolis, IN • Remote

$9 - $13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

What we do:

  • Work on behalf of wonderful organizations like St. Jude Children’s Research Hospital, March of Dimes, Feeding America, College Republicans, The National Rifle Association, and many more .
  • Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !!
  • Our positions are not customer service. They all require sales, whether it be selling memberships, products, or services.

Schedules and Perks:

  • The first week consists of a virtual classroom training, which requires 100% mandatory attendance, and will run from 12p-9p EST Monday through Friday.
  • When signing up for a training class, you can select either a full-time or part-time schedule that works best for you and your family, from the following 4 options, which will begin in the second week:
    • 40-hour Full-Time set weekly schedule; 11a-8p EST, 12p-9p EST, or 1p-10p EST
    • 8 hours on the weekend will be required beginning in the second week. Typically, either 9a-6p EST on Saturday or 12p-9p EST on Sunday will be available
  • Virtual Paid Training
  • Rewards & Recognition Programs
  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Weekly bonus potential

Other Requirements:

  • Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
  • A willingness to learn, as we believe in owning your own success.
  • Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
  • Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
  • Exceptional conversational skills and the ability to multi-task.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
  • A quiet, distraction-free workspace

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

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