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Work From Home Veterinary Customer Service Representative Jobs in Decatur, GA

HMG Careers

Work From Home Sales Specialist

Mcdonough, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Atlanta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Norcross, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Pine Lake, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Conley, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Acworth, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hapeville, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsVeterinary Customer Service Representative JobsWork From Home Veterinary Customer Service Representative JobsWork From Home Veterinary Customer Service Representative Jobs in Decatur, GA

Work From Home Veterinary Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do work from home veterinary customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home veterinary customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a work from home veterinary customer service representative?

A Work From Home Veterinary Customer Service Representative typically handles incoming phone calls, emails, and online inquiries from pet owners regarding appointment scheduling, prescription refills, and basic care instructions. You may also assist in managing medical records, updating client information, and coordinating communication between clients and veterinary staff. Representatives often use specialized software to track cases and ensure timely follow-up. The role requires balancing empathy with efficiency to create a positive experience for both clients and the veterinary team.

What is a work from home veterinary customer service representative?

A Work From Home Veterinary Customer Service Representative assists pet owners by answering questions, scheduling appointments, processing payments, and providing support over phone, email, or chat. They work remotely for veterinary clinics, pet insurance companies, or telehealth services. Strong communication skills, customer service experience, and knowledge of veterinary terminology are often required. This role helps ensure pet owners receive timely and accurate information regarding their pets' care.

What are the key skills and qualifications needed to thrive in the work from home veterinary customer service representative position?

To excel as a Work From Home Veterinary Customer Service Representative, you need strong communication abilities, familiarity with veterinary terminology, and experience in customer support, often supported by a high school diploma or equivalent. Proficiency with CRM software, multi-line phone systems, and sometimes specific practice management tools like AVImark or ezyVet is typically required. Patience, problem-solving skills, and a compassionate demeanor enable representatives to handle pet owners' concerns effectively and empathetically. These skills ensure accurate information delivery, a supportive client experience, and seamless collaboration with veterinary teams—all critical in a remote customer service environment.

What job categories do people searching Work From Home Veterinary Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Work From Home Veterinary Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Work From Home Veterinary Customer Service Representative jobs? Cities near Decatur, GA with the most Work From Home Veterinary Customer Service Representative job openings:
Work From Home Veterinary Customer Service Representative jobs near you
Infographic showing various Work From Home Veterinary Customer Service Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 71% Full Time, 17% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Atlanta, GA • On-site, Remote

$17 - $18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $17.00/hr. plus performance incentives
• $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders

(For example, T-Mobile is not compatible with our internal systems)
Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply