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Work From Home Telephone Operator Jobs (NOW HIRING)

Nichols Research

Remote Telephone Survey Interviewer

$10 - $14/hr

We are currently seeking Work-From-Home Telephone Interviewers to conduct market research surveys. As a Telephone Interviewer, you will conduct computer-based surveys, ask respondents their opinions ...

IQVIA

Work from Home

Portland, OR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Virginia Beach, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Oklahoma City, OK · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Pittsburgh, PA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Denver, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Richmond, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Provide initial support for customer requests via telephone, email, fax, or other available means ...

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Work From Home Telephone Operator information

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How much do work from home telephone operator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for work from home telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is a work from home telephone operator?

Work from home telephone operators are professionals who handle incoming and outgoing calls for businesses or organizations remotely, usually from their own homes. Their responsibilities often include answering customer inquiries, providing information, taking messages, or processing orders. They use computers and phone systems to stay connected with clients and employers, and may work in customer service, support, sales, or dispatch roles. This job typically requires strong communication skills, reliability, and the ability to work independently. Many companies provide training and necessary equipment for remote telephone operators.

How can I get a job as a telephone operator working from home?

The qualifications that you need to get a work from home job that uses a telephone vary depending on the employer and industry. However, companies commonly seek applicants with strong interpersonal and communication skills. Customer service and answering service agents may also need prior customer service experience, while specialized support providers may need advanced knowledge in the area in which they provide support. Employers can also require a computer or telecommunications-related technical degree or equivalent experience. Along with access to a reliable telephone system, you usually need a computer to log calls and enter relevant data in this type of role.

What are the key skills and qualifications needed to thrive as a work from home telephone operator, and why are they important?

A Work From Home Telephone Operator requires excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, VoIP systems, and customer relationship management (CRM) platforms is typically expected. Strong problem-solving, patience, and time management skills make an operator stand out in this remote role. These skills are crucial to ensure efficient, accurate, and courteous service to customers across diverse situations while working independently from home.

What are some common challenges faced by work from home telephone operators, and how can they be managed?

Work from home telephone operators often encounter challenges such as background noise, maintaining clear communication, and staying motivated without in-person supervision. To manage these, it's important to set up a quiet, distraction-free workspace, use a quality headset, and establish a consistent daily routine. Regular check-ins with supervisors and participation in virtual team meetings can also help operators stay connected and supported while working remotely.

What is the difference between Work From Home Telephone Operator vs Customer Service Representative?

AspectWork From Home Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call center or remote setupHome-based or office, depending on employer
Industry UsageTelecommunications, customer supportRetail, tech, finance, various sectors
Common Search IntentJob roles involving phone communication from homeCustomer support roles, often via phone or chat

The main difference between a Work From Home Telephone Operator and a Customer Service Representative lies in their typical industries and specific job functions. While both roles often require similar credentials and work environments, the Telephone Operator primarily handles direct phone connections and routing, whereas Customer Service Representatives provide broader support, including troubleshooting and product assistance. Understanding these distinctions can help job seekers find roles that best match their skills and career goals.

More about Work From Home Telephone Operator jobs

What cities are hiring for Work From Home Telephone Operator jobs?

Cities with the most Work From Home Telephone Operator job openings:

What states have the most Work From Home Telephone Operator jobs?

States with the most job openings for Work From Home Telephone Operator jobs include:

What are popular job titles related to Work From Home Telephone Operator jobs?

For Work From Home Telephone Operator jobs, the most frequently searched job titles are:

Work From Home Telephone Operator jobs near you
Infographic showing various Work From Home Telephone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Survey Interviewer - Work from Home !

Remote

Nichols Research
Marketing Research • 51 - 200 employees
Learn more about Nichols Researchexternal

$10 - $14/hr

Full-time

Posted 20 days ago

Job description

Nichols Research is an established national marketing research company headquartered in the San Francisco Bay Area.
We are currently seeking Work-From-Home Telephone Interviewers for temporary project-based work during September and October.
Important - Please Read Before Applying
This is a temporary, project-based position and is not a traditional Monday-Friday, 9:00 AM-5:00 PM position. Work availability is based on our active research projects, and hours may vary from week to week and are not guaranteed.
We anticipate our highest staffing needs during the following project periods:
  • September 29 - October 4
  • October 21 - November 1

Additional interviewing hours may be available between these dates depending on project needs; however, candidates should understand that our primary need for additional interviewers will be during the dates listed above.
As a Telephone Interviewer, you will conduct computer-based market research surveys, ask respondents their opinions on a variety of topics, and accurately record their responses. We are looking for outgoing, professional, articulate individuals who can work independently in a remote environment.
Topics covered in our surveys include current events, healthcare, customer satisfaction, politics, media usage, consumer products, and more.
Important: We are ONLY hiring applicants who currently reside in one of the following states:
Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.
Applicants who do not currently reside in one of these states will not be considered. Please do not apply if you live outside of these locations.
As a Telephone Interviewer, You Will:
  • Place outbound calls using our VOIP telephone software
  • Explain the purpose of the survey and answer respondent questions
  • Read computer-based survey questions clearly and verbatim
  • Accurately record survey responses
  • Clarify vague or incomplete responses when appropriate
  • Follow all survey and data collection procedures

This position does not involve sales, collections, fundraising, or telemarketing. There are no sales quotas, and compensation is not commission-based.
Paid training is provided.
Compensation & Scheduling
  • Starting pay ranges from $11.00 to $14.00 per hour
  • This is a temporary, project-based position
  • Hours are based on project needs and may vary from week to week
  • This is not a guaranteed 40-hour-per-week position
  • Our greatest need for interviewer availability will be September 29-October 4 and October 21-November 1
  • Additional hours may become available between these project periods
  • Pay increases may be available based on production and availability
  • Work is supervised remotely by experienced supervisors
  • Calls may be monitored for quality assurance and training purposes
  • Prior telephone interviewing or call center experience is a plus
  • Spanish bilingual candidates are encouraged to apply

We provide the software needed to conduct calls from your computer. You will not incur telephone charges while working.
Requirements
To be considered, applicants must have:
  • Excellent reading, listening, and verbal communication skills
  • Strong dependability and professionalism
  • Basic to intermediate computer skills
  • A quiet home workspace free from distractions
  • A desktop or laptop computer
  • A modern web browser (Chrome, Firefox, Edge, etc.)
  • Reliable high-speed internet with a minimum upload speed of 10 Mbps
  • A personal mobile phone
  • A webcam, microphone, and speakers/headset
  • Availability to work during our primary project periods
Application Information
Due to the high volume of applications we receive, we kindly ask that candidates do not contact us regarding application status. Our team carefully reviews all applications and will reach out directly to candidates whose qualifications and availability align with our current hiring needs.
Please apply only if you understand that this is temporary, project-based work with variable hours and you are available during our primary September and October project dates.
Salary
$10 - $14 an hour
Job Type
Full-time
Part-time
Location Requirement (Required)
Applicants must currently reside in one of the following states:
Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, or Wyoming.
Applications from candidates residing outside of these states will not be considered.

Apply