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Work From Home Telecom Customer Service Representative Jobs in Michigan

$15 - $20.50/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$16.25 - $22/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$15.75 - $21.50/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$14 - $19/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$14.75 - $20/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$15.75 - $21.25/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$15.25 - $21/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$15 - $20.25/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$14.75 - $20/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$15 - $20.50/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$15.50 - $21.25/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

$14.75 - $20/hr

Build strong relationships by providing exceptional customer service before, during, and after ... If you enjoy helping people, building relationships, and working from home, this could be an ...

WORK FROM HOME

Detroit, MI · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

WORK FROM HOME

Flint, MI · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Telecom Customer Service Representative information

See Michigan salary details

$8

$16

$23

How much do work from home telecom customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for work from home telecom customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a work from home telecom customer service representative?

A Work From Home Telecom Customer Service Representative assists customers with inquiries, troubleshooting issues, and providing support for telecommunications services like internet, phone, and cable. They communicate with customers via phone, chat, or email while working remotely. Responsibilities may include handling billing questions, resolving technical problems, and offering service upgrades. This role requires strong communication skills, basic technical knowledge, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a work from home telecom customer service representative?

To thrive as a Work From Home Telecom Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is often required. Outstanding patience, active listening, and adaptability help you excel in resolving customer issues remotely. These skills ensure efficient, empathetic support and contribute to customer satisfaction in a virtual environment.

What are some common challenges faced by work from home telecom customer service representatives, and how are they addressed?

One common challenge is effectively managing customer concerns or technical issues without in-person supervision or resources. To address this, most companies provide comprehensive virtual training, robust knowledge bases, and real-time team chat support to help you find quick solutions. Additionally, maintaining a productive workspace and strong self-motivation is essential, as you are responsible for meeting performance metrics independently. Many employers offer periodic team meetings and ongoing coaching to ensure you feel connected and supported. By utilizing these resources, you can overcome many of the unique challenges of remote customer service work.

What job categories do people searching Work From Home Telecom Customer Service Representative jobs in Michigan look for?

The top searched job categories for Work From Home Telecom Customer Service Representative jobs in Michigan are:

What cities in Michigan are hiring for Work From Home Telecom Customer Service Representative jobs?

Cities in Michigan with the most Work From Home Telecom Customer Service Representative job openings:

Customer Enrollment Representative (Work From Home)

McQuade Organization

Remote

$15 - $20.50/hr

Full-time

Posted 19 days ago


Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.
  • If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

    • Excellent verbal and written communication skills.
    • Reliable internet connection and a quiet, professional home workspace.
    • Comfortable using Zoom, email, and basic computer applications.