ZipRecruiter

Log In

2

Work From Home Reservations Agent Jobs in Raleigh, NC

previous pagenext page

Showing results 21-40

All JobsReservations Agent JobsWork From Home Reservations Agent JobsWork From Home Reservations Agent Jobs in Raleigh, NC

Work From Home Reservations Agent information

See Raleigh, NC salary details

$10

$16

$21

How much do work from home reservations agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home reservations agent in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home reservations agent?

To thrive as a Work From Home Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and proficiency in handling phone and online bookings are often required. Excellent communication, problem-solving abilities, and self-motivation help agents excel in remote environments. These skills ensure efficient, accurate service and positive customer experiences, which are crucial for client satisfaction and business success.

What does a work from home reservations agent do?

Work from home reservations agents help customers book arrangements for travel or entertainment for their customers. Instead of working in a call center, work from home reservations agents have calls forwarded to their phone lines at home to handle. They also complete their job duties at home or another location outside of the office with a reliable internet connection. As a work from home reservations agent, you answer calls and listen to the customer’s booking needs. Then you research itineraries, routes, and reservations that meet their budget and expectations. You may handle bookings for flights, car rentals, or hotels, and, depending on your employer, may even acquire tickets for local attractions in their destination. Some work from home reservations agents assist customers in filling out paperwork to secure travel visas or other official travel documents.

What is the difference between Work From Home Reservations Agent vs Customer Service Representative?

AspectWork From Home Reservations AgentCustomer Service Representative
CredentialsBasic computer skills, customer service experienceSimilar credentials, often including communication skills
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageTravel, hospitality, airlinesVarious industries including retail, telecom, finance
Job FocusBooking reservations, managing travel plansHandling customer inquiries, support, and problem-solving

While both roles involve customer interaction and remote work, Work From Home Reservations Agents primarily focus on booking and managing reservations in travel or hospitality sectors. Customer Service Representatives handle a broader range of customer issues across multiple industries. The key difference lies in the specific job functions and industry focus, though the required skills and remote work setup are similar.

How do work from home reservations agents typically collaborate with their team and supervisors while working remotely?

Work From Home Reservations Agents usually communicate and collaborate with their supervisors and team members through digital channels such as email, instant messaging, and video conferencing. Regular virtual team meetings are common to discuss updates, share best practices, and address challenges. Supervisors often provide support through scheduled check-ins, and agents may use shared platforms to access resources or track performance. This collaborative structure helps agents feel connected and ensures a smooth customer experience despite the remote work setting.

What is a work from home reservations agent?

A Work From Home Reservations Agent is a customer service professional who assists customers with booking reservations for services such as hotels, flights, car rentals, or events, all while working remotely. These agents typically communicate with customers via phone, email, or online chat to answer questions, make reservations, and resolve issues. They must be knowledgeable about the services offered and provide excellent customer support. Remote reservations agents often need strong communication skills, a reliable internet connection, and the ability to work independently. Many companies provide training and necessary tools to help agents succeed from home.
More about Work From Home Reservations Agent jobs
What are popular job titles related to Work From Home Reservations Agent jobs in Raleigh, NC? For Work From Home Reservations Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Work From Home Reservations Agent jobs in Raleigh, NC look for? The top searched job categories for Work From Home Reservations Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Work From Home Reservations Agent jobs? Cities near Raleigh, NC with the most Work From Home Reservations Agent job openings:
Work From Home Reservations Agent jobs near you
Infographic showing various Work From Home Reservations Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,271 per year, or $17 per hour.

Inside Sales Associate - Work from Home

Publishing Concepts

Cary, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Description

Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to Work For, headquartered in Dallas, Texas. For over a century, we have partnered with universities and nonprofit organizations to deepen alumni engagement and strengthen the relationships that fuel philanthropy.


At PCI and our StoryCause fundraising division, we help institutions capture alumni and donor stories at scale, turning meaningful conversations into insights that inspire giving. 


By combining human connection with data-driven insight, we help advancement teams build stronger donor relationships and ultimately inspire greater generosity for the missions they serve.


Our work sits at the intersection of storytelling, relationships, and philanthropy. Every conversation we facilitate helps institutions better understand the people who care about their mission, unlocking deeper engagement, stronger communities, and generating long-term financial impact for the institutions we serve.


Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories.


Inside Sales Associates Job Description

We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!


What you bring:

  • A love for sales and a positive, challenge-driven mindset.
  • Resilience, dedication to excellence, and a results-oriented approach.
  • Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.
  • Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.
  • Strong keyboarding, spelling, and attention to detail.
  • Your authentic self and personality - we're hiring you for YOU!

How we differ from other Contact Centers:

Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you!


Inside Sales Responsibilities:


Inbound and Outbound Calls:

  • Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.

Client Engagement:

  • Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.

Sales Processes:

  • Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.
  • Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
  • Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.

Coaching and Training:

  • Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.

Independent Sales Activities:

  • Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.

Feedback Loop:

  • Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.

Accountability and Attendance:

  • Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.

Requirements

Requirements for Inside Sales Associates

  • This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.
  • Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
  • Minimum High School Degree or Equivalent.
  • Must complete a background check within 48 hours of receiving an offer.
  • Must complete a reference check (3 professional references needed).
  • Must have a quiet workspace: Free of disruptions for professional call handling.
  • Experience preferred in making high-volume sales calls.
  • Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.

Technical Requirements:

  • Must have hard-wired Internet Connection: We are unable to work off Wi-Fi.
  • Must have a Download speed above 10/Upload Speed above 5.
  • Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
  • Desktop Equipment provided: You must work off our equipment.

Physical Requirements:

Must be able to sit for long periods of time.


Inside Sales Associates Pay Rate and Schedule:

  • Rate of pay: $16 per hour + uncapped commission.
  • Average Associates earn $40K to $45K per year!
  • Top Performers earn $45K plus per year!
  • Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
  • Scheduled one-hour lunch and two 15-minute breaks daily.
  • Monday - Friday, offering full-time shifts only.
  • One to two Saturdays per quarter (about one to two Saturdays every three months).

Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!


Additional Company Awards


Texas

Great Place to Work: (2 consecutive years)

Best Companies to Work for in Texas (6 consecutive years)

Top 100 Places to Work: Dallas Morning News (7 consecutive years)

Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)

Top 100 Places to Work: San Antonio Express-News (2 consecutive years)

San Antonio Business Journal: Best Places to Work (3 consecutive years)


Virginia

Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)

Virginia Business: Best Places to Work (3 consecutive years)


Arkansas

Arkansas Business: Best Places to Work (2 consecutive years)


National

Intl. Customer Management Institute (ICMI) - 2021

Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards

Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com


Learn more about PCI http://notthebigcompany.com/

PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.


#ZR


***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***

Apply