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Work From Home Remote Customer Success Jobs in Virginia

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Are You Ready to Redefine Work-Life Balance and Achieve Unmatched Success? Step into a career that ... 100% Remote: Experience the convenience of working from anywhere, with no commutes and a truly ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Are You Ready to Redefine Work-Life Balance and Achieve Unmatched Success? Step into a career that ... 100% Remote: Experience the convenience of working from anywhere, with no commutes and a truly ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Are You Ready to Redefine Work-Life Balance and Achieve Unmatched Success? Step into a career that ... 100% Remote: Experience the convenience of working from anywhere, with no commutes and a truly ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Are You Ready to Redefine Work-Life Balance and Achieve Unmatched Success? Step into a career that ... 100% Remote: Experience the convenience of working from anywhere, with no commutes and a truly ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Are You Ready to Redefine Work-Life Balance and Achieve Unmatched Success? Step into a career that ... 100% Remote: Experience the convenience of working from anywhere, with no commutes and a truly ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Are You Ready to Redefine Work-Life Balance and Achieve Unmatched Success? Step into a career that ... 100% Remote: Experience the convenience of working from anywhere, with no commutes and a truly ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Are You Ready to Redefine Work-Life Balance and Achieve Unmatched Success? Step into a career that ... 100% Remote: Experience the convenience of working from anywhere, with no commutes and a truly ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Virginia Beach, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

IQVIA

Work from Home

Richmond, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

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All JobsCustomer Success JobsWork From Home Remote Customer Success JobsWork From Home Remote Customer Success Jobs in Virginia

Work From Home Remote Customer Success information

What is the difference between Work From Home Remote Customer Success vs Work From Home Remote Customer Support?

AspectWork From Home Remote Customer SuccessWork From Home Remote Customer Support
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentProactive engagement, account management toolsReactive support, help desk software
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, IT skills

While both roles involve remote customer interaction, Customer Success focuses on proactive relationship management and product adoption, whereas Customer Support emphasizes reactive problem resolution. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Work From Home Remote Customer Success jobs in Virginia?

For Work From Home Remote Customer Success jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Work From Home Remote Customer Success jobs in Virginia look for?

The top searched job categories for Work From Home Remote Customer Success jobs in Virginia are:

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Cities in Virginia with the most Work From Home Remote Customer Success job openings:

Work From Home Remote Customer Success jobs near you
Infographic showing various Work From Home Remote Customer Success job openings in Virginia as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% Remote job distribution.

Remote Customer Specialist | Work From Home | Weekly Pay

Globe Life American Income Division

Roanoke, VA • On-site, Remote

$16.75 - $22/hr

Full-time

Medical, Life

Posted 4 days ago

Job description

Remote Customer Specialist / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | Training & Mentorship Provided
Compensation: Performance-Based | Weekly Pay + BonusesBuild a Flexible Career Helping Working Families
As our organization continues to experience record-breaking growth, we're expanding our fully remote team and seeking motivated, people-focused professionals to join us as Remote Customer Specialists.
If you enjoy helping people, building relationships, and providing exceptional service, this opportunity offers the ability to work from home, create a flexible schedule, develop professionally, and build a long-term career with advancement potential.
No previous insurance experience is required. We provide the training, mentorship, licensing guidance, and ongoing support needed to get started.
• 100% Work From Home
• Flexible Schedule
• Weekly Performance-Based Pay + Bonuses
• Qualified Leads Provided - No Cold Calling
• Comprehensive Training & Mentorship
• Leadership & Career Advancement OpportunitiesAbout the Role
As a Remote Customer Specialist, you'll work directly with individuals and families through scheduled virtual appointments, helping them understand available benefits and coverage options.
This position combines customer service, client relations, benefits education, and enrollment support in a completely virtual environment.What You'll Do
  • Connect with clients through scheduled Zoom and phone appointments
  • Learn about each client's needs and priorities
  • Explain available life, accident, and supplemental health benefit options
  • Answer questions clearly and professionally
  • Help clients understand coverage and make informed decisions
  • Assist with applications and enrollment when appropriate
  • Provide ongoing customer service and policy support
  • Conduct policy reviews and assist with beneficiary updates
  • Maintain accurate client records and follow-up communication
  • Participate in ongoing training, mentorship, and professional development
Why This Opportunity Stands Out
Our culture is built around service, accountability, professional growth, and developing people from within.
One principle guides how we approach both our clients and our team:
"Do more for others than you would have them do for you."
You'll have the independence of working remotely while still receiving the coaching, resources, and team support needed to grow.What We Offer
🏠 100% Remote Work
Build your career from home without a daily commute. Client meetings, training, coaching, and team collaboration are conducted virtually.
⏰ Flexible Scheduling
Organize your work schedule around your personal and professional goals while maintaining the consistency and accountability required for success.
📞 Qualified Leads Provided
Work with individuals who have requested information regarding available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities

Compensation is performance-based rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.
🎓 Training & Mentorship
No prior insurance experience is required.
Receive:
  • Comprehensive virtual onboarding
  • Licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly coaching and professional development
  • Leadership development opportunities
♥ Benefits & Long-Term Opportunities
Qualifying representatives may have access to:
  • Health insurance reimbursement
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional recognition opportunities
  • Retirement planning opportunities
Performance Recognition & Incentives
Outstanding performance may qualify team members for:
  • International incentive trips
  • Leadership conferences
  • Recognition events
  • Performance contests
  • High-value prizes and rewards
What We're Looking For
Successful candidates typically demonstrate:
  • Strong communication and active-listening skills
  • Excellent relationship-building abilities
  • Genuine desire to help others
  • Positive and professional attitude
  • Strong problem-solving skills
  • Self-motivation and personal accountability
  • Organization and effective time management
  • Ability to work independently from home
  • Ability to collaborate within a virtual team
  • Coachability and willingness to continuously improve

Experience in customer service, retail, hospitality, healthcare, education, banking, administrative support, call centers, military service, client relations, or sales can be helpful-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Career Advancement
For professionals interested in leadership, AO offers opportunities to advance based on performance, consistency, initiative, and leadership development-not seniority.
Team members may have opportunities to grow into training, mentorship, team leadership, and management roles as they develop.Virtual Interview Process
Qualified applicants will first complete a brief career overview explaining the opportunity, compensation structure, licensing requirements, training, and advancement potential.
Candidates interested in continuing will then have the opportunity to complete a live Zoom interview with our hiring team.Ready to Build Your Future From Home?
If you're looking for a flexible remote career where you can help families, build meaningful relationships, develop professionally, and create long-term earning and leadership opportunities, we encourage you to apply.Apply today to be considered for our Remote Customer Specialist opportunity.Work From Home. Help Families. Grow Your Career. Build Your Future. 🚀

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