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Work From Home Progressive Insurance Customer Service Jobs in Virginia

The Jernigan Agency

WORK FROM HOME

Fredericksburg, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Roanoke, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Chesapeake, VA · On-site +1

... Insurance. As this is a commission based income, there is no cap on your earnings. We use data ... Must have a computer and phone to service the clients. * This is all online so and internet ...

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Showing results 21-40

All JobsProgressive Insurance Customer Service JobsWork From Home Progressive Insurance Customer Service JobsWork From Home Progressive Insurance Customer Service Jobs in Virginia

Work From Home Progressive Insurance Customer Service information

See Virginia salary details

$25.8K

$48K

$72.4K

How much do work from home progressive insurance customer service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for work from home progressive insurance customer service in Virginia is $47,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $54,500.00 per year, depending on experience, location, and employer.

What does a typical workday look like for a work from home Progressive Insurance customer service representative?

A typical day involves handling inbound calls, emails, or chats from customers with questions about policies, claims, billing, and coverage. You’ll use Progressive’s proprietary systems to access information and assist with inquiries, while maintaining accurate records of each interaction. Collaboration is often virtual, with team meetings and ongoing support from supervisors and peers, so being comfortable with remote communication tools is important. The role may require adherence to a set schedule, including possible evening or weekend shifts, depending on business needs, but offers flexibility and the comfort of working from home.

What is a work from home Progressive Insurance customer service representative?

A Work From Home Progressive Insurance Customer Service job involves assisting customers with policy inquiries, billing questions, claims support, and general service needs from a remote location. Employees use company-provided equipment and training to handle customer interactions via phone, chat, or email. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. This role typically includes competitive pay, benefits, and opportunities for career growth within Progressive Insurance.

What are the key skills and qualifications needed to thrive in the work from home Progressive Insurance customer service position?

To thrive as a Work From Home Progressive Insurance Customer Service representative, you need strong communication skills, problem-solving abilities, computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and secure remote access tools is often required. Excellent listening skills, patience, and the ability to remain calm under pressure are crucial soft skills that distinguish top performers. These competencies are vital for delivering fast, effective support and building positive customer relationships in a remote environment.

What are popular job titles related to Work From Home Progressive Insurance Customer Service jobs in Virginia? For Work From Home Progressive Insurance Customer Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Work From Home Progressive Insurance Customer Service jobs in Virginia look for? The top searched job categories for Work From Home Progressive Insurance Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Work From Home Progressive Insurance Customer Service jobs? Cities in Virginia with the most Work From Home Progressive Insurance Customer Service job openings:
Work From Home Progressive Insurance Customer Service jobs near you
Infographic showing various Work From Home Progressive Insurance Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Norfolk, VA • Remote

$15.50 - $21/hr

Full-time

Posted 9 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

    • If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

    • Excellent verbal and written communication skills.
    • Reliable internet connection and a quiet, professional home workspace.
    • Comfortable using Zoom, email, and basic computer applications.

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