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How much do work from home penske customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home penske customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Penske Customer Service Representative vs Work From Home Penske Logistics Coordinator?

AspectWork From Home Penske Customer Service RepresentativeWork From Home Penske Logistics Coordinator
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in logistics, supply chain, or related field; experience preferred
Work EnvironmentRemote, home-based customer support settingRemote coordination and communication with logistics teams
Employer & Industry UsagePenske's customer service division, transportation, and logistics industry

The main difference is that the Customer Service Representative focuses on assisting customers with inquiries and support, while the Logistics Coordinator manages logistics operations and coordination. Both roles can be performed remotely and often require strong communication skills, but they serve different functions within Penske's operations.

What is a work from home Penske customer service representative?

Work From Home Penske Customer Service Representatives are remote employees who assist Penske customers with inquiries, reservations, billing issues, and support related to the company's truck rental and logistics services. They communicate with customers via phone, email, or chat to provide information, resolve problems, and ensure a positive customer experience. These representatives work from their homes, using company-provided technology and training to handle customer needs efficiently while following Penske's standards and procedures.

What are some common challenges faced by work from home Penske customer service representatives, and how can they be addressed?

Work From Home Penske Customer Service Representatives often face challenges such as maintaining focus in a remote environment, managing high call volumes, and ensuring clear communication with both customers and team members. To address these, it's important to set up a dedicated, distraction-free workspace, use time management techniques, and leverage the company's digital tools for collaboration and information sharing. Regular check-ins with supervisors and participating in team meetings can also help you stay connected and supported while working remotely.

What are the key skills and qualifications needed to thrive as a work from home Penske customer service representative?

To thrive as a Work From Home Penske Customer Service Representative, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer skills are typically required. Excellent listening skills, patience, and self-motivation make someone stand out in this remote role. These skills ensure efficient customer support, high satisfaction, and effective performance in a virtual environment.
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Work From Home Penske Customer Service Representative jobs near you
Infographic showing various Work From Home Penske Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Work from home

GlowTouch Technologies

Remote

$17.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Customer Service Representative

UnifyCX is growing and we are looking for an experienced and extraordinary Customer Service Representative to join our motivated and ambitious Work from Home team. Unique schedules! Pay Rate: Bilingual: $17.25 per hour English: $16 per hour Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options. Shifts: Training Hours: M-F 8:00 am – 4:30 pm CST Training duration: 3.5 Weeks Hours of Operation: M-F 7 am – 10 pm CST; Sat 8 am – 5 pm CST All schedules following training will fall within the above Hours of Operation.

What Will You Do? As a Customer Service Representative, you will be the front line in providing a remarkable experience for our members. Our Customer Service Representatives are responsible for identifying opportunities and providing solutions to address our customers' needs. The overall goal of each experience is to support new and existing customers and provide them with solutions through proven sales techniques.

Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking an individual who has outstanding customer service and goal driven sales techniques and is eager to put a smile into every interaction. This position will be Work From Home; however, you must reside in one of the following areas: San Antonio, TX or Louisville, KY to be considered.

In this position, you will:

  • Effectively communicate with customers over the phone and through various electronic channels for accessing account information and product offerings
  • Provide extraordinary customer service to build positive rapport on every interaction.
  • Consistently meets or exceeds daily, monthly, and quarterly sales goals.
  • Follow customers through authentication and call quality standards.
  • Receive inbound calls for upsell of products and services to existing customers.
  • Some outbound calls as needed.
  • Consistently present a professional image while conveying a positive and customer service experience.
  • Manage your time effectively to keep up with the incoming calls from the queue.
  • Work independently and maintain productivity.
  • Maintain current knowledge of and follow all policies and procedures while ensuring protection of customer confidentiality and privacy.
  • Accurately document information exchanged during each call.
  • Promote products and services; consistently cross-sell products at every opportunity.
  • Effectively probe to discover customer needs.
  • Other duties as assigned by management.

Who You Are: To be considered, candidates are expected to have the following:

  • Minimum 6 months of customer service experience in a contact center environment.
  • Great listening skills and customer focused sales approach.
  • Excellent communication skills and professional telephone demeanor.
  • Strong computer skills and ability to learn new applications.
  • Strong organizational and time-management skills.
  • Exceptional attention to detail.
  • Availability to work Monday through Saturday between 8 AM – 11 PM EST.

Who We Are: UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

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