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Work From Home Patient Financial Services Representative Jobs

MedHQ, LLC, is a 2022 Becker's Top 150 Places to Work in Healthcare company. The MedHQ LLC service ... Professionally handle inbound calls from patients regarding their medical bills and financial ...

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Work From Home Patient Financial Services Representative information

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How much do work from home patient financial services representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home patient financial services representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is a work from home patient financial services representative?

A Work From Home Patient Financial Services Representative is responsible for assisting patients with billing inquiries, processing payments, verifying insurance coverage, and resolving financial concerns related to medical services. They communicate with patients, insurance providers, and healthcare facilities to ensure accurate billing and account resolution. This role typically requires strong customer service skills, knowledge of medical billing procedures, and proficiency with healthcare payment systems. Working remotely, representatives use phone, email, and online portals to handle patient accounts efficiently.

What does a work from home patient financial services representative do?

As a Work From Home Patient Financial Services Representative, your daily tasks usually include answering patient inquiries about bills, insurance coverage, and payment options, as well as processing payments and resolving account discrepancies. You will often communicate with insurance companies for claim follow-ups, assist patients in setting up payment plans, and document all interactions in the organization's systems. Team collaboration is typically remote, using communication tools and regular virtual meetings to coordinate with colleagues and supervisors. Staying organized and responsive throughout the day helps ensure both patients and healthcare providers have a smooth financial experience.

What are the key skills and qualifications needed to thrive as a work from home patient financial services representative?

To thrive as a Work From Home Patient Financial Services Representative, you need a solid understanding of health insurance processes, medical billing, and patient account management, often supported by a high school diploma or some post-secondary coursework in healthcare administration. Familiarity with revenue cycle management software, electronic health records (EHRs), and secure communication platforms is commonly required. Excellent communication, problem-solving, and organizational skills help you navigate patient inquiries and resolve billing issues efficiently. These abilities are crucial for ensuring patient satisfaction and accurate financial processing from a remote setting.

More about Work From Home Patient Financial Services Representative jobs

What cities are hiring for Work From Home Patient Financial Services Representative jobs?

Cities with the most Work From Home Patient Financial Services Representative job openings:

What states have the most Work From Home Patient Financial Services Representative jobs?

States with the most job openings for Work From Home Patient Financial Services Representative jobs include:

Infographic showing various Work From Home Patient Financial Services Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.

Patient Financial Services Representative

University of Kentucky

Pavilion, NY • On-site, Remote

$16.25 - $17.75/hr

Full-time

Posted 5 days ago


University Of Kentucky rating

7.5

Company rating: 7.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

314th of 622 rated colleges and universities


Job description

Beyond Blue
Job Posting Title:
Patient Financial Services Representative
Requisition Number:
R-000001753
Department Name:
Supervisor, Patient Financial Services
Work Location:
Pavilion
Grade Level:
2
Type of Position:
Regular
Position Time Status:
Full time
Equivalency Link
https://hr.uky.edu/employment/working-uk/equivalencies
Shift:
Days (United States of America)
Job Description:
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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About University of Kentucky

Sourced by ZipRecruiter

The University of Kentucky (UK), the state's flagship university, was founded in 1865 and its beautiful, sprawling campus, nestled in downtown Lexington, now covers over 900 acres and is home to more than 30,000 students and approximately 13,500 employees. The trees and beautifully manicured greenspaces are a source of pride for the university and combine to create an impressive oasis amidst the busy cityscape that surrounds it.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Lexington, KY, US

Year founded

1865