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Work From Home Patient Financial Services Representative Jobs

MedHQ, LLC

Patient Financial Services Rep

Wichita, KS · Remote

MedHQ, LLC, is a 2022 Becker's Top 150 Places to Work in Healthcare company. The MedHQ LLC service ... Professionally handle inbound calls from patients regarding their medical bills and financial ...

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Work From Home Patient Financial Services Representative information

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How much do work from home patient financial services representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home patient financial services representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is a work from home patient financial services representative?

A Work From Home Patient Financial Services Representative is responsible for assisting patients with billing inquiries, processing payments, verifying insurance coverage, and resolving financial concerns related to medical services. They communicate with patients, insurance providers, and healthcare facilities to ensure accurate billing and account resolution. This role typically requires strong customer service skills, knowledge of medical billing procedures, and proficiency with healthcare payment systems. Working remotely, representatives use phone, email, and online portals to handle patient accounts efficiently.

What are the key skills and qualifications needed to thrive as a work from home patient financial services representative?

To thrive as a Work From Home Patient Financial Services Representative, you need a solid understanding of health insurance processes, medical billing, and patient account management, often supported by a high school diploma or some post-secondary coursework in healthcare administration. Familiarity with revenue cycle management software, electronic health records (EHRs), and secure communication platforms is commonly required. Excellent communication, problem-solving, and organizational skills help you navigate patient inquiries and resolve billing issues efficiently. These abilities are crucial for ensuring patient satisfaction and accurate financial processing from a remote setting.

What does a work from home patient financial services representative do?

As a Work From Home Patient Financial Services Representative, your daily tasks usually include answering patient inquiries about bills, insurance coverage, and payment options, as well as processing payments and resolving account discrepancies. You will often communicate with insurance companies for claim follow-ups, assist patients in setting up payment plans, and document all interactions in the organization's systems. Team collaboration is typically remote, using communication tools and regular virtual meetings to coordinate with colleagues and supervisors. Staying organized and responsive throughout the day helps ensure both patients and healthcare providers have a smooth financial experience.

More about Work From Home Patient Financial Services Representative jobs
What cities are hiring for Work From Home Patient Financial Services Representative jobs? Cities with the most Work From Home Patient Financial Services Representative job openings:
What states have the most Work From Home Patient Financial Services Representative jobs? States with the most job openings for Work From Home Patient Financial Services Representative jobs include:
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Work From Home Patient Financial Services Representative jobs near you
Infographic showing various Work From Home Patient Financial Services Representative job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 18% Part Time, and 7% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.

Remote Account Representative

BCA Financial Services

Omaha, NE • Remote

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description

$17/hour + Monthly Bonus | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.


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