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Work From Home Optum Customer Service Representative Jobs in Edison, NJ

Etherfi

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

The Customer Service Representative will be responsible for providing exceptional customer support ... work from anywhere * Exciting company events and team-building off-sites

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home ... Remote work from home. EEO Statement Arsenault Services is a proud Equal Employment Opportunity and ...

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See Edison, NJ salary details

$10

$19

$27

How much do work from home optum customer service representative jobs pay per hour?

As of May 27, 2026, the average hourly pay for work from home optum customer service representative in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Work From Home Optum Customer Service Representative job?

A Work From Home Optum Customer Service Representative assists customers with inquiries related to healthcare plans, billing, claims, and other services. They handle calls, emails, or chats while providing accurate information and resolving issues efficiently. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset. Work is performed remotely, with necessary equipment and training provided.

What are the key skills and qualifications needed to thrive in the Work From Home Optum Customer Service Representative position, and why are they important?

To thrive as a Work From Home Optum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic telephony systems, and secure remote access tools is important. Outstanding active listening, patience, and the ability to remain calm under pressure are key soft skills for this position. These qualities ensure customer issues are resolved efficiently and professionally, reflecting positively on the company's reputation and service standards.

What is a typical work environment and schedule like for a remote Optum Customer Service Representative?

As a Work From Home Optum Customer Service Representative, you will operate from your own home office and interact with customers primarily via phone, chat, or email. The schedule often includes shifts within standard business hours, with the potential for evening or weekend work depending on business needs. You will be part of a virtual team and have regular check-ins with supervisors and teammates through video or messaging platforms for support and collaboration. This setup enables flexibility but also requires you to be self-motivated and comfortable managing your time and workspace efficiently.
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Work From Home Optum Customer Service Representative jobs near you

Customer Service Rep - Entry Level WFH

Globe Life American Income Division

Clifton, NJ • On-site, Remote

$16.50 - $22.50/hr

Full-time

Posted 15 days ago

Job description

About Us
Are you looking for a career that blends purpose, professional growth, and flexibility-while allowing you to make a real impact on families' futures? We provide industry-leading financial services, helping families nationwide protect what matters most and build long-term financial security.
No prior experience? No problem. We offer comprehensive training and ongoing support to set you up for success. Since 2020, our organization has operated 100% virtually, giving our team a modern, flexible, work-from-anywhere environment.What You'll Do
As part of our remote team, you will:
  • Engage Virtually with Clients: Meet with clients via Zoom to understand their goals and provide personalized financial solutions
  • Master Benefit Solutions: Learn and apply financial strategies that help clients make informed decisions
  • Build Long-Term Relationships: Develop trust through consistent communication and exceptional service
  • Stay Industry-Ready: Continuously expand your knowledge to remain competitive and confident
  • Collaborate Remotely: Work alongside a motivated, supportive team where collaboration drives success
Why Join Us
  • Voted #24 Happiest Company to Work For - Join a culture that truly values people
  • A+ (Superior) Rating from A.M. Best - Work with a financially strong and trusted organization
  • Global Industry Leader - More policyholders than any other insurance company worldwide
What We Offer
  • Work From Anywhere: Fully remote with flexible scheduling
  • Comprehensive Training: No experience required-training provided
  • Supportive Team Culture: Energetic, positive, and goal-driven environment
  • Career Advancement: Clear paths for growth with unlimited potential
  • Weekly Pay + Performance Bonuses
  • Medical Reimbursement Program (after 90 days)
  • Residual Income Opportunities: Earn ongoing income over time
  • Incentive Travel: Qualify for all-expense-paid trips to exciting destinations
Key Responsibilities
  • Communicate with clients via phone and Zoom
  • Respond to inquiries and schedule virtual appointments
  • Present and explain insurance products clearly and professionally
  • Guide clients through application and enrollment processes
  • Participate in optional ongoing training to continue skill development
Who Thrives Here
  • Individuals passionate about helping others
  • Strong communicators who can simplify complex information
  • Self-motivated, goal-oriented professionals
  • Adaptable team players comfortable in a virtual environment
Ready to Make a Lasting Impact?
If you're seeking a meaningful career where you can grow professionally, work remotely, and help families secure their futures, we'd love to hear from you.
Apply today and start building a career with purpose, flexibility, and long-term potential.

Apply