Jersey City, NJ · On-site
$45 - $55/hr
As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety of projects, supporting a best-in-class online platform. This is an entry-level position on a ...
Jersey City, NJ · On-site
$45 - $55/hr
As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety of projects, supporting a best-in-class online platform. This is an entry-level position on a ...
New York, NY · On-site
$225K - $266K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... About the Team Customer Success at Gorgias covers our Commercial and Enterprise merchants and sits ...
New York, NY · On-site
$225K - $266K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... About the Team Customer Success at Gorgias covers our Commercial and Enterprise merchants and sits ...
New York, NY · On-site
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... About the Team Customer Success at Gorgias covers our Commercial and Enterprise merchants and sits ...
New York, NY · On-site
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... About the Team Customer Success at Gorgias covers our Commercial and Enterprise merchants and sits ...
New York, NY · On-site
$130K - $180K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ...
New York, NY · On-site
$130K - $180K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ...
New York, NY · On-site
$150K - $170K/yr
Customer Success Manager (CSM) Location: New York City Compensation: Base: $110,000-130,000 ... agent configuration, implementation plans, and product improvements. • Guide customers through ...
New York, NY · On-site
$150K - $170K/yr
Customer Success Manager (CSM) Location: New York City Compensation: Base: $110,000-130,000 ... agent configuration, implementation plans, and product improvements. • Guide customers through ...
New York, NY · Remote
$130K - $180K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ...
Quick apply
New York, NY · Remote
$130K - $180K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Role Overview PermitFlow is seeking a Customer Success Manager to support our midmarket customer ...
New York, NY · On-site
For employees, our agent Carly provides personalized, always-on benefits guidance. For benefits ... We are growing fast and are scaling our customer success team to meet the needs of our growing ...
New York, NY · On-site
For employees, our agent Carly provides personalized, always-on benefits guidance. For benefits ... We are growing fast and are scaling our customer success team to meet the needs of our growing ...
New York, NY · On-site
CA$136K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... About the Team The Enterprise Customer Success team at Gorgias works with our most strategic ...
New York, NY · On-site
CA$136K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... About the Team The Enterprise Customer Success team at Gorgias works with our most strategic ...
New York, NY · On-site +1
$170K - $260K/yr
An AI agent that knows who you are, remembers how you like to be reached, and carries that context ... About the Team Assort's Customer Success function delivers white-glove service to leading health ...
New York, NY · On-site +1
$170K - $260K/yr
An AI agent that knows who you are, remembers how you like to be reached, and carries that context ... About the Team Assort's Customer Success function delivers white-glove service to leading health ...
On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams ... Not their happiness, their success. * You own a number. CSMs at Enterpret carry real business ...
On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams ... Not their happiness, their success. * You own a number. CSMs at Enterpret carry real business ...
New York, NY · On-site +1
$180K - $250K/yr
An AI agent that knows who you are, remembers how you like to be reached, and carries that context ... About the Team Assort's Customer Success function delivers white-glove service to leading health ...
New York, NY · On-site +1
$180K - $250K/yr
An AI agent that knows who you are, remembers how you like to be reached, and carries that context ... About the Team Assort's Customer Success function delivers white-glove service to leading health ...
On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams ... Not their happiness, their success. * You own a number. CSMs at Enterpret carry real business ...
On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams ... Not their happiness, their success. * You own a number. CSMs at Enterpret carry real business ...
New York, NY · On-site
$130K - $165K/yr
... powers agent-driven workflows for tax and wealth transfer services. Our customers are leaders ... The Opportunity As a Customer Success Manager at Luminary, you play a key role in engaging ...
New York, NY · On-site
$130K - $165K/yr
... powers agent-driven workflows for tax and wealth transfer services. Our customers are leaders ... The Opportunity As a Customer Success Manager at Luminary, you play a key role in engaging ...
New York, NY · On-site
The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our ... Proven change agent - creates or adopts new customer programs that maximize satisfaction, retention ...
New York, NY · On-site
The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our ... Proven change agent - creates or adopts new customer programs that maximize satisfaction, retention ...
New York, NY · On-site +1
The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our ... Proven change agent - creates or adopts new customer programs that maximize satisfaction, retention ...
New York, NY · On-site +1
The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our ... Proven change agent - creates or adopts new customer programs that maximize satisfaction, retention ...
We shipped the industry's first identity resolution agent, then the first enterprise Customer Data ... We measure our success by one standard: whether what we build moves the business. Return on ...
We shipped the industry's first identity resolution agent, then the first enterprise Customer Data ... We measure our success by one standard: whether what we build moves the business. Return on ...
We shipped the industry's first identity resolution agent, then the first enterprise Customer Data ... We measure our success by one standard: whether what we build moves the business. Return on ...
We shipped the industry's first identity resolution agent, then the first enterprise Customer Data ... We measure our success by one standard: whether what we build moves the business. Return on ...
New York, NY · On-site
$150K - $250K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Reporting directly to the VP, Customer Success, you'll own team performance, operational excellence ...
New York, NY · On-site
$150K - $250K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Reporting directly to the VP, Customer Success, you'll own team performance, operational excellence ...
New York, NY · Remote
$150K - $250K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Reporting directly to the VP, Customer Success, you'll own team performance, operational excellence ...
Quick apply
New York, NY · Remote
$150K - $250K/yr
Our AI agent workforce helps the fastest-growing construction companies navigate everything from ... Reporting directly to the VP, Customer Success, you'll own team performance, operational excellence ...
New York, NY · On-site +1
Design, build, and evolve the Customer Success agent desktop, the core platform used by our call center to support customers. * Develop tools, workflows, and integrations that connect multiple ...
New York, NY · On-site +1
Design, build, and evolve the Customer Success agent desktop, the core platform used by our call center to support customers. * Develop tools, workflows, and integrations that connect multiple ...
$9.85 - $11.45
2% of jobs
$11.45 - $13.05
4% of jobs
$13.05 - $14.64
14% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$14.64 - $16.24
21% of jobs
The median wage is $16.91 / hr.
$16.24 - $17.83
21% of jobs
$19.33 is the 75th percentile. Wages above this are outliers.
$17.83 - $19.43
14% of jobs
$19.43 - $21.02
11% of jobs
$21.02 - $22.62
5% of jobs
$22.62 - $24.21
4% of jobs
$24.21 - $25.81
2% of jobs
$25.81 - $27.40
2% of jobs
$9
$18
$27
| Aspect | Customer Success Agent | Customer Support Specialist |
|---|---|---|
| Primary Focus | Proactively ensures customer satisfaction and long-term success | Reactively resolves immediate customer issues and inquiries |
| Work Environment | Customer success teams, account management, ongoing client engagement | Help desks, support centers, troubleshooting |
| Required Skills | Communication, relationship management, product knowledge | Problem-solving, technical troubleshooting, communication |
| Common Usage | Tech companies, SaaS, subscription services | Retail, telecom, software support |
While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.
For Customer Success Agent jobs in Edison, NJ, the most frequently searched job titles are:
The top searched job categories for Customer Success Agent jobs in Edison, NJ are:
Cities near Edison, NJ with the most Customer Success Agent job openings:
Job Description: Position is in-office only! No remote optionLocated in Bayonne, NJWho we areLotto.com Inc. is a New Jersey based start-up, aiming to change the way lottery is played. We built the best-in-class lottery distribution platform, to deliver a secure and contactless online experience to players.Up to 50% of all lottery ticket sales nationwide support various initiatives, and we are on a mission to increase funding for those causes, including: scholarships and educational programs, social services, pensions for firefighters, assistance programs for seniors, road maintenance, and much more.What's the role?As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety of projects, supporting a best-in-class online platform. This is an entry-level position on a rapidly growing team, offering a chance to make an impact on the customer experience and grow the business. If you love taking initiative, finding new solutions for interesting challenges and want to become a part of a cool tech startup, let’s chat!Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate users on platform services and featuresMaintain robust records and updates within Zendesk and proprietary systemsServe as the main point of contact and liaison between customers and the rest of the lotto.com teamProvide tech support and ensure customer satisfactionUtilize online tools to monitor business performance and improve CXPartner with external departments to support additional projectsAdhere to regulatory requirements and internal guidelinesMinimum RequirementsBachelor’s degree or equivalent work experienceExcellent command of the English languageAbility to draft customer-facing and marketing content communicationsAmbitious drive, strong individual contributor and team playerAffinity for technology and a can-do attitudeDesired QualificationsFamiliarity with G-Suite tools and E-commerce platforms1 yr. experience working with Zendesk and/or other customer-facing tools1 yr. experience working in startups and high-pace environments?CompensationFull time positionAnnual base $45-55KPerformance based bonusesFuture equity in the companyAwesome working environmentPaid time offHealth benefitsTeam events $35,001 - $50,000
Sourced by ZipRecruiter
Personal services
11 - 50 Employees
Jersey City, NJ, US
2018
