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Remote Answering Service Agent Jobs in Edison, NJ

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$15.50 - $20.50/hr

Previous experience in customer service or client support is preferred * Familiarity with financial services or a relevant industry is a plus * Ability to work independently in a remote setting

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$14.75 - $20/hr

Previous experience in customer service or client support is preferred * Familiarity with financial services or a relevant industry is a plus * Ability to work independently in a remote setting

Acumen

Client Services Agent

Hamilton, NJ · On-site +1

$14.75 - $20/hr

Previous experience in customer service or client support is preferred * Familiarity with financial services or a relevant industry is a plus * Ability to work independently in a remote setting

Acumen

Client Services Agent

Hamilton, NJ · Remote

$15.50 - $20.50/hr

Previous experience in customer service or client support is preferred * Familiarity with financial services or a relevant industry is a plus * Ability to work independently in a remote setting

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$11

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$26

How much do remote answering service agent jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote answering service agent in Edison, NJ is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.15 per hour, depending on experience, location, and employer.

What is a Remote Answering Service Agent job?

A Remote Answering Service Agent handles incoming calls for businesses from a remote location, providing customer support, message-taking, appointment scheduling, and other communication services. They ensure callers receive professional assistance while following company guidelines. This role requires strong communication skills, multitasking abilities, and proficiency with phone and computer systems. Agents may work for various industries, including healthcare, legal, and service-based businesses. The goal is to enhance customer experience while efficiently managing calls.

What are the key skills and qualifications needed to thrive in the Remote Answering Service Agent position, and why are they important?

To thrive as a Remote Answering Service Agent, you need excellent verbal communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and online chat platforms is often required. Outstanding customer service, empathy, and the ability to stay calm under pressure are key soft skills that set top agents apart. These abilities are critical because agents represent client businesses, resolve issues swiftly, and ensure callers receive a professional experience.

What are the typical work hours for a Remote Answering Service Agent, and is the schedule flexible?

Remote Answering Service Agents often work in shifts that can include evenings, weekends, and holidays, as many clients require 24/7 support. Many employers offer flexible scheduling options to accommodate different availability, including part-time and full-time positions. Agents typically have set shifts, but some companies may allow swapping or requesting time off in advance. This flexibility makes the role a great fit for individuals who need adaptable hours or work-life balance, though it's important to communicate schedule preferences during the application process.
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Remote Answering Service Agent jobs near you

Remote Customer Service Agent | Travel Booker

Careers In Travel | Destination Planners

New York, NY • Remote

$30K - $55K/yr

Other

PTO

Posted 5 days ago

Job description

Job Title:
Remote Customer Service Agent | Travel Booker
 
About Destination Knot:
At Destination Knot, we create stress-free and unforgettable travel experiences for individuals, couples, families, and groups. Whether it's an all-inclusive resort, luxury cruise, or custom vacation itinerary, our mission is to simplify travel planning while delivering top-tier client service and expert guidance.
 
Position Overview:
We are looking for a motivated, detail-oriented Remote Customer Service Agent | Travel Booker to join our team. In this role, you will assist clients with researching, planning, and booking travel experiences while providing excellent customer service throughout the process. If you are passionate about travel and enjoy helping others, this role offers a rewarding opportunity with performance-based earning potential.
 
Key Responsibilities:
Support clients in booking hotels, resorts, cruises, flights, and vacation packages
Provide personalized travel recommendations based on client preferences and budget
Respond promptly and professionally to inquiries via phone, email, or messaging platforms
Manage and maintain accurate records of bookings, preferences, and client communications
Coordinate travel logistics and resolve any pre- or post-travel concerns
Stay updated on travel industry trends, destination options, and supplier offerings
Deliver a high level of service to build long-term client relationships and referrals
 
Qualifications:
Prior experience in customer service, hospitality, or travel is preferred but not required
Strong communication skills and a customer-first mindset
Organized, self-motivated, and able to work independently in a remote environment
Comfortable using online booking platforms, email, and other digital tools
Passion for travel and eagerness to learn
Must be 18 years or older with a computer and reliable internet connection
 
What We Offer:
Flexible remote work schedule
Ongoing travel industry training and development
Access to exclusive supplier tools, promotions, and travel perks
Performance-based earning incentives
Opportunities for career growth within the company
A supportive, engaging, and collaborative team environment
 
Work Environment:
This is a fully remote position with flexible hours. It's ideal for individuals who are proactive, enjoy helping others, and thrive in a goal-oriented environment.
$30,000 - $55,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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