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How much do work from home mediacom call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for work from home mediacom call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is a work from home Mediacom call center representative?

A Work From Home Mediacom Call Center job involves handling inbound customer calls, assisting with billing inquiries, troubleshooting technical issues, and providing general support for Mediacom services. Employees work remotely, using company-provided equipment and software to communicate with customers. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive in the work from home Mediacom call center position?

To thrive as a Work From Home Mediacom Call Center representative, you need excellent verbal communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required, along with reliable high-speed internet. Outstanding problem-solving abilities, patience, and the capacity to remain calm under pressure are key soft skills for this position. These skills are vital for effectively assisting customers, resolving issues remotely, and ensuring a seamless customer service experience.

What are some common challenges faced by work from home Mediacom call center representatives?

Some common challenges in a remote Mediacom call center role include managing high call volumes, troubleshooting complex technical issues without in-person support, and staying focused in a home environment. Effective time management and maintaining a quiet, dedicated workspace are crucial for productivity. Representatives may also find it challenging to build rapport with customers without face-to-face interaction, which makes strong communication skills even more important. Mediacom provides regular training and virtual team support to help overcome these obstacles and ensure employees feel connected and supported.

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Work From Home Mediacom Call Center jobs near you
Infographic showing various Work From Home Mediacom Call Center job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Work From Home - Virtual Outbound Call Center Representatives

Windy City Call Center

Remote

$15 - $17/hr

Other

PTO

Re-posted 27 days ago

Job description

Virtual Call Center Representative

We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.

We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.

About the Position

As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.

This is a remote position that requires focus, consistency, and professionalism.

Schedule

• Monday through Friday between 9:00 AM and 7:00 PM Central Time

• One weekend day required (minimum of 4 hours)

• Fixed schedule, but you may build within company hours

Requirements

• Outbound call center experience is required

• Strong communication and listening skills

• Professional and courteous phone presence

• Ability to meet and exceed goals and performance metrics

• Comfortable multitasking between phone conversations and computer systems

• 35 WPM minimum typing speed

• Quick to apply feedback and eager to improve

• Reliable and self-motivated with a positive team attitude

• Able to commit to a consistent Full time work schedule

Pay and Benefits

$15.00 – $17.00 per hour based on experience

Pay increase after 30 days of employment

Paid Time Off (PTO) after 90 days for both full-time and part-time employees

Paid online training

Career advancement opportunities – many of our team members have moved into management roles

Home Office and Technical Requirements

You will log into our system from home using your own computer and internet connection. No personal phone is required.

All applicants must meet the following technical requirements:

• High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)

• Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor

• Webcam for virtual meetings and training

• Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers

• Headset provided after hire

Apply