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Work From Home Ibm Customer Service Representative Jobs

Contec

Work at Home Customer Service Representative

$16.50 - $22.25/hr

Work at Home Customer Service Representative At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics ...

New

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

If you have experience in retail or customer service, we want to hear from you! We are hiring ... WORK ENVIRONMENT AND WORKSPACE: * Dedicated home office workspace, ideally a separate room with its ...

Globe Life AIL - Lisa Russel

Work From Home Customer Service

$16.50 - $22.25/hr

Remote Customer Service Representative - Benefits Advisor (Work From Home) Company: AO (American Income Division) Location: Virginia Beach, VA 23452 Work Arrangement: 100% Remote (U.S. Residents Only ...

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How much do work from home ibm customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for work from home ibm customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a work from home IBM Customer Service Representative?

A Work From Home IBM Customer Service Representative is a remote employee who assists IBM customers with their inquiries, technical issues, or account needs. They communicate with customers through phone, email, or chat, providing support and troubleshooting solutions for IBM products and services. These representatives are trained in IBM's systems and customer service protocols, ensuring a high standard of assistance. Working from home allows for flexibility, while still maintaining the professionalism and efficiency expected from IBM's customer service team.

What are the key skills and qualifications needed to thrive as a work from home IBM Customer Service Representative?

To thrive as a Work From Home IBM Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic computer troubleshooting is commonly required. Outstanding interpersonal skills, patience, and the ability to work independently are crucial soft skills for this role. These skills and qualifications ensure efficient, high-quality support for customers while maintaining productivity and professionalism in a remote environment.

How do IBM Customer Service Representatives working from home stay connected with their team and access support when needed?

As a Work From Home IBM Customer Service Representative, you'll use various digital tools such as secure chat platforms, virtual meetings, and email to stay connected with your team and supervisors. Regular check-ins, team huddles, and access to an internal knowledge base help ensure you have the support and information needed to resolve customer inquiries efficiently. Collaboration is encouraged through shared documentation and escalation channels, so even though you're remote, you'll feel integrated into a supportive team environment.
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Work From Home Ibm Customer Service Representative jobs near you
Infographic showing various Work From Home Ibm Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home Customer Service Representative

ACC Premiere

Raleigh, NC • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply