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Work From Home Humana Customer Service Representative information

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How much do work from home humana customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for work from home humana customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a work from home Humana customer service representative do?

A Work From Home Humana Customer Service Representative assists Humana members and customers by answering questions, resolving issues, and providing information about health insurance plans and services. They communicate primarily via phone, email, or chat from a remote location, ensuring customer needs are addressed efficiently and professionally. Representatives are trained to handle a wide range of inquiries, including billing, coverage options, and claims, while maintaining confidentiality and adhering to company policies.

What are the key skills and qualifications needed to thrive as a work from home Humana customer service representative?

To thrive as a Work From Home Humana Customer Service Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and sometimes healthcare-specific software is typically required. Patience, active listening, and problem-solving abilities help representatives build rapport and resolve issues effectively. These skills ensure customer satisfaction, accurate information delivery, and the efficient handling of inquiries in a remote environment.

What are some common challenges faced by work from home Humana customer service representatives, and how can they be managed?

One common challenge for remote Humana Customer Service Representatives is maintaining clear communication and collaboration with teammates and supervisors while working outside a traditional office. To manage this, it's important to proactively use digital tools like chat platforms, video meetings, and internal knowledge bases. Additionally, staying organized and disciplined with time management helps balance call volumes and follow-up tasks. Humana provides training and ongoing support to help representatives succeed in a remote setting.

What is the difference between Work From Home Humana Customer Service Representative vs Work From Home UnitedHealth Customer Service Representative?

AspectWork From Home Humana Customer Service RepresentativeWork From Home UnitedHealth Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based office settingRemote, home-based office setting
Employer & IndustryHumana, health insurance industryUnitedHealth, health insurance industry
Common Search IntentComparison of remote customer service roles in health insuranceComparison of remote customer service roles in health insurance

Both roles involve providing customer support in the health insurance industry from a home setting. The main differences lie in the employer and specific company policies. Candidates should consider the company culture, benefits, and training programs when choosing between the two.

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The top searched job categories for Work From Home Humana Customer Service Representative jobs are:

Work From Home Humana Customer Service Representative jobs near you
Infographic showing various Work From Home Humana Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home Customer Service Representative

Globe Life American Income Division

Dallas, TX • On-site, Remote

$14.75 - $20/hr

Full-time

Posted 20 days ago

Job description

Remote Customer Service Representative | Work From Home | Entry-Level Welcome
Location: Remote (U.S.) | Work From Anywhere
Build a Career Based on Ambition-Not Experience
Are you looking for a 100% remote career where your work ethic matters more than your résumé?
AO is seeking motivated individuals to join our growing team as Remote Customer Service Representatives / Client Benefits Specialists. Whether you're changing careers, re-entering the workforce, or looking for a long-term opportunity with unlimited growth potential, we provide the training, mentorship, and support to help you succeed.
No prior insurance or sales experience is required. If you're coachable, dependable, and motivated to build a rewarding career, we'd love to meet you.
Why Join AO?
• 100% Remote - Work from home or anywhere in the U.S.
• Flexible Schedule - Create a schedule that fits your lifestyle.
• Comprehensive Training - Learn from experienced leaders through virtual training and one-on-one mentorship.
• Weekly Performance-Based Pay - Earn based on your performance with uncapped income potential.
• Residual Income Opportunities - Build long-term earnings while helping families protect what matters most.
• Career Advancement - Promotions are based on performance, not seniority.
• Supportive Team Culture - Work alongside leaders committed to your success.
What You'll Do
  • Build meaningful relationships with clients through virtual meetings.
  • Educate individuals and families about benefit options that fit their needs.
  • Provide exceptional customer service before, during, and after enrollment.
  • Learn proven systems for building and managing a successful client base.
  • Participate in ongoing coaching, professional development, and leadership training.
  • Collaborate with a supportive remote team dedicated to helping you succeed.
Who We're Looking For
  • Excellent communication and people skills.
  • Positive attitude with a willingness to learn.
  • Self-motivated and goal-oriented.
  • Comfortable working independently in a remote environment.
  • Basic computer skills and reliable internet connection.
  • Customer service, retail, hospitality, healthcare, education, military, or sales experience is helpful-but not required.
What You'll Need
  • Computer or laptop
  • Reliable high-speed internet
  • Webcam and microphone
  • Quiet workspace for virtual meetings
Why AO?
At AO, we believe your future should be determined by your ambition-not your background. We invest in our people by providing the mentorship, training, and systems needed to build a rewarding long-term career.
If you're looking for a company where you can grow professionally, enjoy the flexibility of working from home, and create unlimited earning potential, this opportunity is for you.
Ready to Take the Next Step?
Apply today and discover how a remote career with AO can provide the flexibility, growth, and financial opportunity you've been looking for.
Work Anywhere. Grow Everywhere. Build Your Future with AO.

Apply