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Work From Home Hvac Customer Service Jobs (NOW HIRING)

EMCOR Facilities Services, Inc.

HVAC Tech

Evansville, IN · On-site +1

$30 - $35/hr

We provide comprehensive facility services ranging from mechanical maintenance and self-performed ... Is provided a company van and tools and travels to a variety of customer sites to maintain ...

EMCOR Facilities Services, Inc.

HVAC Tech

Avenel, NJ · On-site +1

We provide comprehensive facility services ranging from mechanical maintenance and self-performed ... Is provided a company van and tools and travels to a variety of customer sites to maintain ...

EMCOR Facilities Services, Inc.

HVAC Tech

Avenel, NJ · On-site +1

$33 - $38/hr

We provide comprehensive facility services ranging from mechanical maintenance and self-performed ... Is provided a company van and tools and travels to a variety of customer sites to maintain ...

EMCOR Facilities Services, Inc.

HVAC Tech

Elmont, NY · On-site +1

We provide comprehensive facility services ranging from mechanical maintenance and self-performed ... Is provided a company van and tools and travels to a variety of customer sites to maintain ...

EMCOR Facilities Services, Inc.

HVAC Tech

Elmont, NY · On-site +1

$33 - $38/hr

We provide comprehensive facility services ranging from mechanical maintenance and self-performed ... Is provided a company van and tools and travels to a variety of customer sites to maintain ...

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Work From Home Hvac Customer Service information

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How much do work from home hvac customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for work from home hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a work from home HVAC customer service representative?

Work from home HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) inquiries and issues remotely. Representatives handle tasks such as answering calls, troubleshooting basic problems, scheduling maintenance appointments, processing service requests, and providing information about HVAC products or warranties. These positions require strong communication skills, general technical knowledge of HVAC systems, and the ability to work independently from a home office. Most companies provide training on their specific systems and customer service protocols.

What are the key skills and qualifications needed to thrive as a work from home HVAC customer service representative?

To thrive as a Work From Home HVAC Customer Service Representative, you need a solid understanding of HVAC systems, strong problem-solving abilities, and experience in customer support, typically with at least a high school diploma. Familiarity with CRM software, call center platforms, and scheduling tools is commonly required, along with any relevant customer service certifications. Excellent verbal communication, patience, and the ability to remain calm under pressure are vital soft skills for this remote role. These qualities ensure effective troubleshooting, high customer satisfaction, and efficient resolution of HVAC service requests in a virtual environment.

What are some common challenges faced by work from home HVAC customer service representatives, and how can they be managed?

Work From Home HVAC Customer Service representatives often face challenges such as troubleshooting technical issues remotely, managing multiple requests during peak seasons, and maintaining clear communication with both customers and field technicians. To manage these challenges, representatives benefit from strong organizational skills, familiarity with HVAC terminology, and proactive communication strategies. Access to up-to-date knowledge bases and regular virtual team check-ins also help ensure effective problem-solving and customer satisfaction.

What is the difference between Work From Home Hvac Customer Service vs Hvac Technician?

AspectWork From Home Hvac Customer ServiceHvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredEPA certification, technical training, licensing
Work EnvironmentRemote, home-based officeOn-site, field work at customer locations
Industry UsageCustomer support, sales, schedulingInstallation, repair, maintenance of HVAC systems

Work From Home Hvac Customer Service roles focus on assisting customers remotely with inquiries, scheduling, and support, requiring strong communication skills and HVAC knowledge. In contrast, Hvac Technicians perform hands-on installation and repairs on-site, requiring technical certifications and physical presence. Both roles serve the HVAC industry but differ significantly in work environment and job functions.

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What states have the most Work From Home Hvac Customer Service jobs?

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Work From Home Hvac Customer Service jobs near you
Infographic showing various Work From Home Hvac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Installer

Style Crest Enterprises Inc

Toledo, OH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 hours ago

Job description

Style Crest is seeking a skilled and motivated HVAC Service Technician with a background in HVAC installation and service . If you’re passionate about quality workmanship and want to be part of a company that values integrity, safety, and excellence, we want to hear from you!

Style Crest has a long-standing presence in the Fremont community through our manufacturing and distribution operations supporting the manufactured housing industry nationwide. As part of our continued growth, we are expanding our HVAC installation and service capabilities into Northwest Ohio, creating new opportunities to deliver the same trusted service we provide in other markets across the country to customers in our local region.

This role will play an important part in helping us build and grow HVAC service operations near Toledo and through Northwest Ohio, supporting homeowners, contractors, and partners with high-quality installation, maintenance, and service.

Key Responsibilities:

  • Safely install HVAC equipment and components, including furnaces, A/C units, water heaters, ductwork, and gas lines
  • Accurately wire both high-voltage and low-voltage systems
  • Install and braze copper refrigerant lines
  • Install sheet metal and flexible ductwork in manufactured homes and residential/light commercial buildings
  • Pre-measure and plan each job to determine required materials and tools
  • Load, transport, and verify all job materials and equipment
  • Ensure all work is completed on schedule and to code, meeting manufacturer and safety specifications
  • Maintain detailed and accurate documentation for every job, including signatures, invoices, and payment handling
  • Communicate with dispatch and management to provide real-time updates on job status, delays, or issues
  • Respond to customer questions with professionalism and courtesy
  • Keep company vehicle clean, organized, and stocked with necessary supplies. Maintain and care for company-issued tools and equipment
  • Complete diagnostic readings using appropriate test instruments

Requirements:

  • Previous HVAC installation and/or service experience is required. Two (2) years of experience of HVAC installation preferred.
  • EPA certification is required.
  • Completion of a trade program in an applicable field is preferred.
  • Maintains a valid driver’s license and an acceptable MVR.
  • Working knowledge of HVAC installation, start up, related HVAC tools and test instruments.
  • Must be mechanically inclined and be able to distinguish between different HVAC equipment.
  • Demonstrates strong organizational and customer service skills.
  • Demonstrates solid problem solving, judgment and decision-making skills.
  • Willingness to work on-call and overtime hours require.
  • Completion of a trade program in an applicable field is preferred.

Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Vacation Time & Personal Time
  • Short Term & Long Term Disability
  • 401K with Company Match
  • Paid holidays

Style Crest is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.


This position requires daytime travel in the Toledo and Northwest Ohio area. Typical work hours are Monday through Friday 8am to 5pm.