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Work From Home Hvac Customer Service Jobs (NOW HIRING)

K&D Factory Service

HVAC/R Technician

Allentown, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... from home. You'll be dispatched directly to customer locations in a fully stocked take-home service ... You'll work within an assigned local territory -- not travel across the state. K&D has been serving ...

K&D Factory Service

HVAC/R Technician

Allentown, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... from home. You'll be dispatched directly to customer locations in a fully stocked take-home service ... You'll work within an assigned local territory -- not travel across the state. K&D has been serving ...

K&D Factory Service

HVAC/R Technician

Allentown, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... from home. You'll be dispatched directly to customer locations in a fully stocked take-home service ... You'll work within an assigned local territory - not travel across the state. K&D has been serving ...

K&D Factory Service

HVAC/R Technician

Allentown, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... from home. You'll be dispatched directly to customer locations in a fully stocked take-home service ... You'll work within an assigned local territory - not travel across the state. K&D has been serving ...

All City Plumbing & Air

Be Seen First

HVAC Technician

Rancho Cucamonga, CA · Remote

$90K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Dispatched from home * Work 5 days a week Duties: * Troubleshooting issues with HVAC systems ... Provide excellent customer service Experience: * Minimum of 3 years of experience in HVAC sales ...

Kelso Building Services

Remote HVAC Service Technician

Denver, CO · On-site +1

$50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Read and work from wiring diagrams, schematics, and manufacturer documentation. * Keep clients and ... Effective communicator with solid customer service instincts. * Valid driver's license and ability ...

Prairie Center Plumbing, Heating & Air Conditioning

Be Seen First

HVAC Installer

Olathe, KS · Remote

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and customer satisfaction. Responsibilities * Install HVAC systems on new construction projects * Work collaboratively within a small team to complete installations * Coordinate with the project ...

Quick Servant

Be Seen First

Commercial HVAC/R Service Technician

Dover, DE · Remote

$25 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and customer service skills * Strong attention to detail and ability to work independently ... Dispatched from home. * Paid on-the-job training, In-house, and factory training. Quick Servant ...

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Work From Home Hvac Customer Service information

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How much do work from home hvac customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for work from home hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a work from home HVAC customer service representative?

Work from home HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) inquiries and issues remotely. Representatives handle tasks such as answering calls, troubleshooting basic problems, scheduling maintenance appointments, processing service requests, and providing information about HVAC products or warranties. These positions require strong communication skills, general technical knowledge of HVAC systems, and the ability to work independently from a home office. Most companies provide training on their specific systems and customer service protocols.

What are the key skills and qualifications needed to thrive as a work from home HVAC customer service representative?

To thrive as a Work From Home HVAC Customer Service Representative, you need a solid understanding of HVAC systems, strong problem-solving abilities, and experience in customer support, typically with at least a high school diploma. Familiarity with CRM software, call center platforms, and scheduling tools is commonly required, along with any relevant customer service certifications. Excellent verbal communication, patience, and the ability to remain calm under pressure are vital soft skills for this remote role. These qualities ensure effective troubleshooting, high customer satisfaction, and efficient resolution of HVAC service requests in a virtual environment.

What are some common challenges faced by work from home HVAC customer service representatives, and how can they be managed?

Work From Home HVAC Customer Service representatives often face challenges such as troubleshooting technical issues remotely, managing multiple requests during peak seasons, and maintaining clear communication with both customers and field technicians. To manage these challenges, representatives benefit from strong organizational skills, familiarity with HVAC terminology, and proactive communication strategies. Access to up-to-date knowledge bases and regular virtual team check-ins also help ensure effective problem-solving and customer satisfaction.

What is the difference between Work From Home Hvac Customer Service vs Hvac Technician?

AspectWork From Home Hvac Customer ServiceHvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredEPA certification, technical training, licensing
Work EnvironmentRemote, home-based officeOn-site, field work at customer locations
Industry UsageCustomer support, sales, schedulingInstallation, repair, maintenance of HVAC systems

Work From Home Hvac Customer Service roles focus on assisting customers remotely with inquiries, scheduling, and support, requiring strong communication skills and HVAC knowledge. In contrast, Hvac Technicians perform hands-on installation and repairs on-site, requiring technical certifications and physical presence. Both roles serve the HVAC industry but differ significantly in work environment and job functions.

More about Work From Home Hvac Customer Service jobs

What cities are hiring for Work From Home Hvac Customer Service jobs?

Cities with the most Work From Home Hvac Customer Service job openings:

What states have the most Work From Home Hvac Customer Service jobs?

States with the most job openings for Work From Home Hvac Customer Service jobs include:

What job categories do people searching Work From Home Hvac Customer Service jobs look for?

The top searched job categories for Work From Home Hvac Customer Service jobs are:

Work From Home Hvac Customer Service jobs near you
Infographic showing various Work From Home Hvac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC/R Technician

K&D Factory Service

Allentown, PA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Commercial HVAC/R Service Technician

Commercial HVAC/R Service Technician

3+ Years Experience | Dispatch From Home | Take-Home Truck 

K&D Factory Service is hiring experienced Commercial HVAC/R Service Technicians throughout Pennsylvania.

Start and end your day from home. You’ll be dispatched directly to customer locations in a fully stocked take-home service truck with a company gas card. You’ll work within an assigned local territory — not travel across the state.

K&D has been serving Pennsylvania since 1945, providing commercial HVAC, refrigeration, and foodservice equipment service to restaurants, schools, hospitals, nursing homes, and other commercial facilities.

What You Get

  • Dispatch directly from home 
  • Fully stocked take-home service truck 
  • Company gas card 
  • Local service territory, home at night 
  • Competitive hourly pay
  • Paid manufacturer and CFESA training
  • Company phone, tablet, and uniforms
  • Paid time off + holiday pay
  • Health, dental & vision insurance
  • Company-paid life and disability insurance
  • 401(k) with company match
  • Town Shares program, an opportunity to share in the long-term financial success of the company

What You’ll Do

  • Diagnose, troubleshoot, service, and repair commercial HVAC/R equipment
  • Complete dispatched service calls within your assigned territory
  • Troubleshoot electrical and mechanical systems
  • Provide professional service and communicate directly with customers
  • Accurately document service calls using a company-provided tablet
  • Maintain your company-issued vehicle, tools, and equipment
  • Participate in the on-call rotation

What You Need

  • 3+ years of HVAC/R service experience or related industry experience
  • EPA Type II certification minimum 
  • Strong electrical and mechanical troubleshooting skills
  • Strong problem-solving and customer service skills
  • Driving record that meets company safety standards
  • CFESA certification or manufacturer training is a plus
  • Must be at least 18 years old
  • Successful completion of a background check and drug screen

Work Local. Be Home at Night.

If you’re an experienced HVAC/R technician who wants commercial work, a take-home truck, company-paid fuel, paid training, and a local service territory, we’d like to talk.

Apply today and see what a career with K&D Factory Service can offer. 

K&D Factory Service is an Equal Opportunity Employer. We believe in building a diverse team and a supportive work environment where experience is respected and growth is encouraged. 

Apply