ZipRecruiter

Log In

2

Work From Home Customer Success Associate Jobs in Michigan

HMG Careers

Work From Home Sales Specialist

Galien, MI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hopkins, MI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Zeeland, MI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Associate JobsWork From Home Customer Success Associate JobsWork From Home Customer Success Associate Jobs in Michigan

Work From Home Customer Success Associate information

What is the difference between Work From Home Customer Success Associate vs Work From Home Customer Support Specialist?

AspectWork From Home Customer Success AssociateWork From Home Customer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer experience in customer success or related fieldsUsually requires a high school diploma; certifications in customer service are a plus
Work EnvironmentRemote, collaborative with customer success teams, proactive engagementRemote, reactive support via calls, chats, or emails
Employer & Industry UsageUsed in SaaS, tech, and subscription services to retain customersCommon across various industries for troubleshooting and issue resolution

The main difference is that a Work From Home Customer Success Associate focuses on building long-term customer relationships and ensuring customer satisfaction, while a Work From Home Customer Support Specialist primarily handles reactive support and troubleshooting. Both roles are remote and require strong communication skills, but their core responsibilities differ in scope and focus.

What are some common challenges work from home customer success associates face and how can they be managed?

Work From Home Customer Success Associates often encounter challenges such as maintaining clear communication with clients and colleagues, managing time effectively without in-person supervision, and staying motivated in a remote setting. Overcoming these challenges typically involves using collaborative tools (like video calls, chat, and CRM systems), setting a structured daily routine, and proactively seeking feedback and support from team members. Regular check-ins and virtual team meetings are also key to staying aligned with the team and ensuring client needs are met efficiently.

What does a work from home customer success associate do?

A Work From Home Customer Success Associate is responsible for supporting customers remotely, ensuring they have a positive experience with a company's products or services. Their main duties include answering customer inquiries, resolving issues, providing product guidance, and helping customers achieve their goals with the product. They communicate primarily through email, chat, or phone, and often use customer relationship management (CRM) software. Working from home, they need to be self-motivated, organized, and have strong communication skills.

What are the key skills and qualifications needed to thrive as a work from home customer success associate, and why are they important?

To thrive as a Work From Home Customer Success Associate, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM systems like Salesforce or Zendesk, as well as proficiency in video conferencing and chat platforms, is typically required. Exceptional problem-solving abilities, empathy, and time management make someone stand out in this role. These skills ensure customer satisfaction, efficient remote collaboration, and the ability to resolve issues promptly in a virtual environment.

What are popular job titles related to Work From Home Customer Success Associate jobs in Michigan?

For Work From Home Customer Success Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Success Associate jobs in Michigan look for?

The top searched job categories for Work From Home Customer Success Associate jobs in Michigan are:

What cities in Michigan are hiring for Work From Home Customer Success Associate jobs?

Cities in Michigan with the most Work From Home Customer Success Associate job openings:

Work From Home Customer Success Associate jobs near you

Work From Home Sales

Spieldenner Financial Group

Grand Rapids, MI • On-site, Remote

$10K - $20K/wk

Contractor

Re-posted 2 days ago

Job description

Spieldenner Financial Group is hiring motivated individuals to help families protect their income through mortgage protection coverage.
No experience? No problem. We provide training, mentorship, and a proven system to help you succeed.
What You'll Do
  • Contact clients who requested information
  • Set appointments and review their needs
  • Present coverage options (virtual or in-person)
  • Help families apply for protection
What We're Looking For
  • Coachable and self-motivated
  • Strong work ethic
  • Growth mindset
  • Comfortable working independently

Flexible Work Options:
  • Spare Time (4-8 hrs/week): $500-$2,000/month potential*
  • Part-Time (8-25 hrs/week): $2,000-$5,000/month potential*
  • Full-Time (25-50 hrs/week): $10,000-$20,000+/month potential*
Why Spieldenner Financial Group?
  • Comprehensive training and ongoing mentorship
  • Proven systems and lead support
  • Fully remote, flexible work environment
  • Growth-focused culture with advancement opportunities

Apply today to learn more and get started.
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will depend on factors including your effort, ability to follow training and systems, engagement with leads, and client needs in your area.

Apply