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Work From Home Customer Service Insurance Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Pittsboro, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Creedmoor, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Wendell, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Carrboro, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Sims, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Louisburg, NC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Work From Home Customer Service Insurance information

See Raleigh, NC salary details

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How much do work from home customer service insurance jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for work from home customer service insurance in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the most common challenges faced by work from home customer service insurance representatives, and how do companies help overcome them?

One of the most common challenges for Work From Home Customer Service Insurance representatives is managing complex customer inquiries or claims without in-person collaboration. Additionally, maintaining motivation and clear communication in a remote environment can be difficult. Many companies address these challenges by providing thorough training programs, regular virtual team meetings, and ongoing support from supervisors and technical staff. Access to detailed knowledge bases and digital communication tools also helps representatives resolve issues efficiently while feeling connected to their teams.

What is a work from home customer service insurance?

A Work From Home Customer Service Insurance job involves assisting customers with insurance-related inquiries, policy information, claims processing, and general support, all from a remote location. Representatives communicate with clients via phone, email, or chat to address concerns, provide guidance, and ensure customer satisfaction. This role typically requires strong communication skills, basic insurance knowledge, and proficiency in using computer systems to manage customer accounts. Some positions may require licensing, depending on the company and type of insurance.

What are the key skills and qualifications needed to thrive in the work from home customer service insurance position?

To thrive as a Work From Home Customer Service Insurance representative, you need strong communication skills, insurance industry knowledge, and a high school diploma or equivalent. Familiarity with CRM software, insurance management systems, and basic computer troubleshooting is often required, with some employers preferring candidates with relevant insurance certifications. Outstanding problem-solving abilities, patience, and organizational skills help you stand out in handling a high volume of client inquiries. These skills and qualities ensure you can deliver accurate, efficient, and empathetic service to clients while working independently from a remote location.

What job categories do people searching Work From Home Customer Service Insurance jobs in Raleigh, NC look for? The top searched job categories for Work From Home Customer Service Insurance jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Work From Home Customer Service Insurance jobs? Cities near Raleigh, NC with the most Work From Home Customer Service Insurance job openings:
Work From Home Customer Service Insurance jobs near you
Infographic showing various Work From Home Customer Service Insurance job openings in Raleigh, NC as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Work From Home - Customer Service -Contract Opportunity

Alonja Enterprises LLC

Holly Springs, NC • On-site, Remote

$12 - $15/hr

Full-time

Re-posted 23 hours ago

Job description


This isnot atraditional job posting.
We partner with independent contractors who are serious aboutremote work and capable of managing their responsibilities in aprofessional home office environment.
This Opportunity Is Ideal For Individuals Who:
  • Can follow structured systems without hand-holding
  • Show up consistently and on time
  • Understand that remote work requires accountability
Role Overview
  • Provide customer service support via phone
  • Resolve inquiries using established processes
  • Document interactions accurately
  • Maintain performance standards throughout certification andproduction

What You'll Do:
  • Take inbound/outbound calls with professionalism andempathy
  • Help customers resolve basic questions and issues
  • Input data into client systems with accuracy
  • Follow up to ensure customer satisfaction
  • Work towards metrics that can lead to fast-trackpromotions

Requirements
What You Should KnowBefore Applying
  • This isa1099independent contractor opportunity
  • Certificationattendance is mandatory
  • Startup andequipment requirements apply
  • Missingcertification or performance benchmarks may result inremoval
Technical &Workspace Requirements
  • Quiet,distraction-free home workspace
  • Wired high-speedinternet
  • Windows 11 PC (8GB RAM minimum; 16 GB preferred)
  • USB headset andwired internet required prior to start

    • Benefits
    Pay Structure
    • Contract ratestypically range$12-$15/hour, depending onprogram
    • Advancementopportunities are performance-based, not guaranteed

    Thisopportunityrewards consistency, preparation, andfollow-through.

    Apply